Porsche Atlanta Perimeter

Repair Initially when my husband called about my car overheating and not maintaining cooler fluid they told him they couldn’t get my car in for 5 days, but i Initially when my husband called about my car overheating and not maintaining cooler fluid they told him they couldn’t get my car in for 5 days, but if he could get it towed they would work it in. Then when he called back to let them know it was being towed a serviceman by the name Tony told him he should have called the 800 number and they would have towed it and it would be Monday or Tuesday before they would look at it. He sent a message to save the number so we wouldn’t have problems next time. I told him I had that number and Isaac was my service person and my husband tried to call it first but wasn’t working. He replied he would turn my car over to Isaac on Monday. Isaac took great care of us and got my car fixed and back to me by Wednesday and it was all under warranty. We were just confused about how the first person my husband spoke to in the service department was so unhelpful and rude. We have always received excellent care from everyone since I purchased my car till that time. I was thinking my next car will not be another porsche, but Isaac’s care and prompt responses has changed my mind. He is excellent at what he does and puts the customers first. Can’t say that about the first person or Tony! More

Seamless transaction An absolutely wonderful purchase experience. Duffy my salesperson was absolutely professional and wonderful to deal with. As many cars as I purchase i An absolutely wonderful purchase experience. Duffy my salesperson was absolutely professional and wonderful to deal with. As many cars as I purchase in my life this was one of the best purchase experiences. More

Issac Robles provided exceptional customer service Issac Robles has always provided exceptional customer service over the past two years I have serviced my 3 Porsches with him as the advisor. He provi Issac Robles has always provided exceptional customer service over the past two years I have serviced my 3 Porsches with him as the advisor. He provides very thorough information on the maintenance or repairs needed and offers expert opinion on what needs to be done giving me confidence that my vehicles are in the best hands possible at the dealership. He always follows through with communications and is always very friendly due to his people skills talent. With the appropriate career planning he is destined for promotion in the Jim Ellis network of auto dealerships. He is the best service advisor, on par with Steven Dooley when he was in service department, that I have done business with at Jim Ellis. An exceptional employee who always has time to listen even when he is extremely busy with multiple customers. More

Great car buying experience! Duffy and Michael greeted me when I arrived - they even had someone meet me at the airport as I was coming in from out of town. Everything was ready f Duffy and Michael greeted me when I arrived - they even had someone meet me at the airport as I was coming in from out of town. Everything was ready for me and it took little time to complete the paperwork.I believe Carol took care of the finance paperwork and she was excellent. Duffy took the time to go over everything in the car and although I'm sure I missed some things, he downloaded the Porsche "Good to Know" app onto my phone and I can look anything/everything up. Car was full of gas and I was on my way. I liked the large inventory available at Porsche Atlanta Perimeter and we will be back to buy again if a Porsche come available that fits what my husband is looking for. Thanks for an easy car buy! More

Great Experience My experience with Porsche Atlanta Perimeter was great, it was very hands off and they handled everything for me, while still keeping me in the know o My experience with Porsche Atlanta Perimeter was great, it was very hands off and they handled everything for me, while still keeping me in the know on how my service was coming along. More

Max is a fantastic service advisor! Service was done within the timeframe provided, loaner was a brand new Cayman and service advisor Max was very courteous, knowledgable and trustworthy Service was done within the timeframe provided, loaner was a brand new Cayman and service advisor Max was very courteous, knowledgable and trustworthy. I felt like the necessary items were taken care of and appreciated a lot that there was no push for finding other stuff to sell me on. Service is not sales in my opinion and that is how my advisor thinks about it too apparently (he could have sold me two new front tires but told me there was more mileage to be gotten from it). I will definitely be back! More

Amazing service Service advisor Sergey Marinin was very helpful. He provided an update of the car status on daily basis. I very much like dealing with him again. The Service advisor Sergey Marinin was very helpful. He provided an update of the car status on daily basis. I very much like dealing with him again. The facility is a top notch. More

Best Car Buying Experience Alex (sales person) was very knowledgeable and patient through out the process. Michael (sales manager) was very helpful to make the decision quickly. Alex (sales person) was very knowledgeable and patient through out the process. Michael (sales manager) was very helpful to make the decision quickly. They are willing to go above and beyond to earn the business. More

Great customer service! Everyone was very patient with me during the buying process. I was in and out multiple times to look at various cars and Brandon stayed patient with m Everyone was very patient with me during the buying process. I was in and out multiple times to look at various cars and Brandon stayed patient with me. Overall I’m very satisfied and will be back. More

Great experience!! Very Helpful service. Sergey was very helpful and explained the repairs needed for my vehicle. He gave me a loaner car and I was on my way quickly. I would recommend his Sergey was very helpful and explained the repairs needed for my vehicle. He gave me a loaner car and I was on my way quickly. I would recommend his services to anyone. More