Porsche Atlanta Perimeter - Service Center

Wonderful service safety inspection on my car and an added bonus of excellent customer service from Michael my advisor to Hannah at the coffee bar and Brandie & Kyle at the checkout desk - lovely people added bonus of excellent customer service from Michael my advisor to Hannah at the coffee bar and Brandie & Kyle at the checkout desk - lovely people all around! My previous experiences at another local Porsche dealership was severely lacking, but I my faith has been restored by the team at Porsche Atlanta Perimeter. More

Thanks to Gen Mgr Eric for acting quickly on my issue related to some minor repair on a new vehicle and also received great service from Sergey. related to some minor repair on a new vehicle and also received great service from Sergey. More

Likely the best premium service experience i've had to date Having moved around the country and owned quite a few Porsches over the past 10-years, I'm amazed just how good Perimeter Porsche is. First off, Tony Having moved around the country and owned quite a few Porsches over the past 10-years, I'm amazed just how good Perimeter Porsche is. First off, Tony Betancort has been wonderful to work with (before, during and after). Secondly, the techs who work on my GT car (19' GT3RS) always do the right job in an efficient manner. Finally, i love the amenities if i have to wait at the dealership. This past time due to the Coronavirus lockdown, i brought two laptops and conducted zoom meetings from the upstairs location near the golf simulator. However, during normal circumstances when at Perimeter getting service performed, I'd typically look forward to a few swings in the golf simulator. The simulator is not a cheap simulator, but the highest end premium version (HDGOLF). While the three sets of golf clubs are just ok, i keep forgetting to bring a few of my own with correct shafts. LOL. Beyond all that, the barista makes awesome coffee's and lattes. The last time she made my latte resemble a Porsche emblem on top. I cannot make this up. Keep up the great work Perimeter, you have a customer for life here! More

What you expect from a Porsche dealer for service. Simply excellent. In for a recall. Scheduling was quick & easy, and the appointment was convenient. Service was smooth, efficient, professional, thor Simply excellent. In for a recall. Scheduling was quick & easy, and the appointment was convenient. Service was smooth, efficient, professional, thorough, pleasant, and on time. More

Called in for recall, but the part was not available We received a letter and an email about this recall, as well a statement that my car was due for service. My car was not due for service (we purchase We received a letter and an email about this recall, as well a statement that my car was due for service. My car was not due for service (we purchased it the day before New Years 2020). We were encouraged to make an appointment for the recall. We brought the car in, during the Pandemic, only to have them inspect it, state that it needed a part, and that they didn't have the part, and Porsche couldn't say when it would arrive because of the pandemic. It would have been better if the dealership had made sure that they had everything needed before scheduling us - then we would not have had to be out unnecessarily during this difficult time. More

Many thanks to Mike Williams my Service Advisor. Mike made my visit effortless and painless. He explained every aspect of the work that was being performed and answered my questions. I'm very happy to ha made my visit effortless and painless. He explained every aspect of the work that was being performed and answered my questions. I'm very happy to have met Mike and will be back due to his outstanding service. More

I was told that an oil change would take 1.5 hours. I arrived early and waited more than 2.5 hours. No communications from the service representative during that time. Worst, he was not wearing a mask arrived early and waited more than 2.5 hours. No communications from the service representative during that time. Worst, he was not wearing a mask which I would think would be required during this period of Coronavirus. Very long, uncomfortable experience. More

Great service experience I have been getting my service work done here for 10 years now and the customer experience is always great. Tony Betancourt, in particular, is very n I have been getting my service work done here for 10 years now and the customer experience is always great. Tony Betancourt, in particular, is very nice to deal with and very thorough during the whole process. More

First time EVER at a dealership for service! I've never gone to a dealer for service but Mike Williams has gained a customer. My 2014 Porsche 911 Carrera is as good as new! They cleared a few err I've never gone to a dealer for service but Mike Williams has gained a customer. My 2014 Porsche 911 Carrera is as good as new! They cleared a few error codes on the screen and it's running like it should! More

The people at Porsche Atlanta Perimeter are great, they listen, are helpful, are friendly and they care about their customers and above all are experts in what they do. listen, are helpful, are friendly and they care about their customers and above all are experts in what they do. More