Porsche Atlanta Perimeter - Service Center

Tire change Nail in tire as unexpected situation. I drove directly to the dealership and they were able to change for A new tire relatively quickly (about two h Nail in tire as unexpected situation. I drove directly to the dealership and they were able to change for A new tire relatively quickly (about two hours). More

New Tires Isaac was not only very professional and knowledgeable, but pleasant as well. I am surprised this dealership doesn't seem to want to offer loaner car Isaac was not only very professional and knowledgeable, but pleasant as well. I am surprised this dealership doesn't seem to want to offer loaner cars while yours is being serviced. I learned you have to ask. Unlike Audi where they always ask. As we all know, it is costly to maintain these vehicles. You shouldn't have to pay with your valuable time as well. Thanks! More

Porsche Sport Exhaust I came in needing a new tire due to a nail. Issac in the service department and his team took such great care of me that I decided to come back to hav I came in needing a new tire due to a nail. Issac in the service department and his team took such great care of me that I decided to come back to have Porsche Sport Exhaust (PSE) installed. This install is expensive and complex but having built a trusting relationship I decided to take the plunge. Issac once again came through with flying colors helping to coordinate the install at a competitive price. I want to give Anthony Jones in parts a big thank you for helping to coordinate all the parts we needed for the install making the whole experience seamless. I know have the Porsche I always wanted with PSE and everything looks and works as if it was factory installed. Keep up the good work Porsche Perimeter. You can never go wrong with having great customer service. Will definitely buy the next one from these guys due to the service I received in the service department. More

Outstanding Service Dept I have been using the service department for the past 7 years. From my first experience there, I knew these people were there to take care of us and I have been using the service department for the past 7 years. From my first experience there, I knew these people were there to take care of us and our car, not looking to make money. The service advisors are upfront in letting you know the cost, possible issues in the future that can be repaired while they are in the engine which would save us money in the future. They treat you like family from the minute you pull into the dealership. I am a customer for life and have no plans of taking my Porsche to another dealership. More

HORRIBLE SERVICE ADVISOR- Ahmad Frozan I have did business with this guy twice and tried to give him another change due to his nasty attitude knowing that we all have bad days. He very rude I have did business with this guy twice and tried to give him another change due to his nasty attitude knowing that we all have bad days. He very rude, not helpful, all about the money and then ask for you to leave him a great review at the end of service. I'm Done with the Jim Ellis Family (Porsche perimeter Atlanta) they have lost a value customer due to the nasty disposition employee. I will be taking my business to Hennessy Porsche North America More

After sales support is almost non exit Two months ago I bought Macan S with 3 extra warranties in addition to the regular standard warranty, Now the sales person Gene is denied and delay pr Two months ago I bought Macan S with 3 extra warranties in addition to the regular standard warranty, Now the sales person Gene is denied and delay providing any after sales services on the defect and function they said it had but not anymore. However, I am really appreciate Eric Mihelich (the General Manager) and Sean the Service Manager at Jim Ellis quick response and action to fix the problems I pass on to Gene and being ignore. Great Managment and their sincerely care about their customer needs and bring customer satisfaction! More

Volkswagen mentality A big change of the service manager these guys are lost several phone calls two weeks to get an oil change. they have changed their policies and pro A big change of the service manager these guys are lost several phone calls two weeks to get an oil change. they have changed their policies and procedures and had two weeks to tell me. Theydidn't bother to mention. I wasted a day there. Chuck is the worst rudest service Manger I have ever met. After trading 10 years 3 Porsches with Jim Ellis I am now a Hennessy fan. More