Porsche Austin

Chase got me in for my 1yr appt quickly. Valet service was very good bringing me back to work and then picking me up to go get my car. Dealership staff was friendly and professional. was very good bringing me back to work and then picking me up to go get my car. Dealership staff was friendly and professional. More

Great service front desk to technician. Chase Atkins is good guy and crew after his customers. Highly recommended. Front desk us also very friendly and responsive. Loaner car Avana did great as well good guy and crew after his customers. Highly recommended. Front desk us also very friendly and responsive. Loaner car Avana did great as well More

Fit me in for my tight time frame. I had an appointment four days after my call and out in 4 days. My car needed a full 90k check up plus add ins I wanted looked over. I used the shuttle to get home and ba four days after my call and out in 4 days. My car needed a full 90k check up plus add ins I wanted looked over. I used the shuttle to get home and back to pick up. The driver was wonderful.... I felt safe and comfortable. Ty, Kim More

Brandon Hintz did a great job and I highly recommend him. They satisfied everything that I needed done wirh my Porsche Turbo 911 Thank you They satisfied everything that I needed done wirh my Porsche Turbo 911 Thank you More

All contact was with Shaelea Greer.She always kept me All contact was with Shaelea Greer. She always kept me informed about what was needed to service my car and when it would be ready. The experience w All contact was with Shaelea Greer. She always kept me informed about what was needed to service my car and when it would be ready. The experience was excellent. More

Outstanding service department. Best dealer out of 3 Porsche dealers I have used for service. Jordon was fabulous to work with. Highly recommend this dealer Porsche dealers I have used for service. Jordon was fabulous to work with. Highly recommend this dealer More

Continued problems with lack of loaner cars. Last minute cancellation of appointment. New advisor is good & professional but the key issues remain. This is the second time we experienced this problem cancellation of appointment. New advisor is good & professional but the key issues remain. This is the second time we experienced this problem More

Great service! Jordan did an outstanding job. He is very professional and on top of things. Appreciate the flexibility and the offer to have my car delivered Wm professional and on top of things. Appreciate the flexibility and the offer to have my car delivered Wm More

Poor service. This was my first scheduled service on my Panamera and elected to wait since no loaners were available and it would only take an hour to hour and a ha This was my first scheduled service on my Panamera and elected to wait since no loaners were available and it would only take an hour to hour and a half. The service consultant did no follow up. The cashiers were totally unconcerned to the point of rudeness. In fact the service consultant spent over an hour chit chatting with someone at her desk and ignored what should have been obvious concern on my part. It was the worst customer service I have ever experienced at a car dealer!! More

Disappointed in Customer Service (Wash/detailing of vehicle) It is great to have the ignition key functioning, as well as wipers, AC, and lights that work. The repair work is satisfactory. No complaint there. It is great to have the ignition key functioning, as well as wipers, AC, and lights that work. The repair work is satisfactory. No complaint there. However, in the 16 years of getting my Boxster serviced at the North Austin Porsche dealership, this is the first time I have gotten the car back with such abysmal detailing (wash)! Customer Service at your dealership has definitely gone down hill. It makes me question whether I would ever purchase a car there again! Please pass this feedback on to the management. They should be made aware of my displeasure . I have sent pictures to the Service Dept of the dirty convertible top. More