Porsche Denver West

Poor follow up and and attention to detail Received my vehicle (2018 Q8) back from my first service appointment at Prestige Imports today for 2 recalls, tire change, and a detail. I was very un Received my vehicle (2018 Q8) back from my first service appointment at Prestige Imports today for 2 recalls, tire change, and a detail. I was very under-whelmed by the whole process and quality of the service. My initial contact to schedule an appointment was via e-mail in mid-May and Corey allegedly sent my request to the valet manager who I then never heard from. A month later I finally called for an appointment. I did receive a call with an estimate shortly after it was picked up but then no contact or status report for a day and a half. I finally called and after 15 minutes on hold was told my service advisor, Chris, had gone home. They had the vehicle for a day longer than promised when I made the appointment and when it was delivered the TPMS light was on, top surface of dash was smeared and clearly not treated all the way up to the glass, floor mats were tossed in the back rather than re-installed, there were bubbles in my clear bra that I'm pretty sure weren't there before, etc. Perhaps I'm picky but it is called a "detail" not a "pretty good cleaning." Also, some belongings that were in the rear storage compartments and which I specifically asked them not to disturb were pulled out and tossed in a plastic bag along with everything else that was in the vehicle. All-in-all the kind of sloppy service and quality control that I'd expect from a run-of-the-mill US brand dealership, not a Porsche-Audi dealer. More

I had a great overall experience at Prestige Imports, and especially with Rick! He is a no non sense sales guy and knows his business very well! Highly recommend that you work with Rick if you get the chan especially with Rick! He is a no non sense sales guy and knows his business very well! Highly recommend that you work with Rick if you get the chance!! More

Thank you! The car buying experience with Rick Nobori exceeded my expectations. He was patient, showed me just what I asked for and a few other options. There wa The car buying experience with Rick Nobori exceeded my expectations. He was patient, showed me just what I asked for and a few other options. There was never any pressure, just information. Thank you, Rick, for making this an easy deal. More

I had a great experience at Prestige. Rick was great to work with, he was extremely friendly and worked hard to make sure that I got the perfect car for me. He was very accommodating and made the whole pro work with, he was extremely friendly and worked hard to make sure that I got the perfect car for me. He was very accommodating and made the whole process very easy. I highly recommend working with Rick on your next Audi purchase! More

Knowledgeable, personable, accommodating. Accepted the guidelines for what I was looking for and found me the best deal. I would return in the future for a new car. guidelines for what I was looking for and found me the best deal. I would return in the future for a new car. More

Our whole experience, especially with Rick was fantastic!! We love our new Audi We’ve come back to Audi after owning BMWs, thanks to Rick fantastic!! We love our new Audi We’ve come back to Audi after owning BMWs, thanks to Rick More

Great Experience! I am so glad I had the opportunity to work with Warren Kaye. He made trading my Cayenne for a new one an easy and professional process. I also apprec I am so glad I had the opportunity to work with Warren Kaye. He made trading my Cayenne for a new one an easy and professional process. I also appreciate the time he took to explain the features on my new car. This was the smoothest car purchase I have ever had. Thanks, also to Roman Castro for handling the finance details and explaining all the options, More

good service experience Check-in and pickup were smooth. Greeted on time and the loaner was great! Prestige has great staff and customer service is exceptional . We purchased Check-in and pickup were smooth. Greeted on time and the loaner was great! Prestige has great staff and customer service is exceptional . We purchased out SUV here as well More

Rick Is Great! Rick was great to work with. He has a non-pushy way of selling cars, which we really enjoyed. I would recommend him for anyone who is looking to buy a Rick was great to work with. He has a non-pushy way of selling cars, which we really enjoyed. I would recommend him for anyone who is looking to buy a nice car. More

Amazing, Rick! Rick is truly a consummate professional, as is this dealership with their inventory of beautifully built German Imports. The purchase of the Audi A7 Rick is truly a consummate professional, as is this dealership with their inventory of beautifully built German Imports. The purchase of the Audi A7 went so smoothly. Thank you so much to Rick and the GM, Scott West, for making the experience for my children and me memorable. More