Porsche Englewood

I found my 911 on CarGurus, but I live 126 miles away so I needed to conduct my business online. Porsche Englewood was outstanding accommodating me. The salesman, John Lee was extremely helpful, explaining I needed to conduct my business online. Porsche Englewood was outstanding accommodating me. The salesman, John Lee was extremely helpful, explaining many details. He was most courteous, helpful, and he made me happy that I selected to do business with Porsche Englewood. He represents the dealership with great dignity and class. The presentation of my car delivery was top notch. So from start to finish it was a great experience. I heartily recommend Porsche Englewood to all would be Porsche buyers. Thank you John Lee, and thank you Porsche Englewood. More

Great experience with Jeremy in the service department. I had an issue that my 3rd party warranty wouldn’t cover. After some back-and-forth, he got them to cover the issues. Thank you again, Jeremy. I had an issue that my 3rd party warranty wouldn’t cover. After some back-and-forth, he got them to cover the issues. Thank you again, Jeremy. More

Great Purchase experience - thanks Maurice! Excellent customer service - very good communications throughout the process. Accommodated request - and acquired the vehicle from another dealer --- Excellent customer service - very good communications throughout the process. Accommodated request - and acquired the vehicle from another dealer --- no hassle and delivered as promised. Highly recommend Maurice (sales rep). Thanks, Alex More

Great service, restored my faith in working with a dealer I have avoided working with dealers in the based on past experience with price gouging, uneven service and my lack of trust in their integrity. My re I have avoided working with dealers in the based on past experience with price gouging, uneven service and my lack of trust in their integrity. My recent experience with Town Porsche has forced me to completely reconsider my bias. My regular trusted mechanic was not able to diagnose or fix the issue with my car as he does not have the state of the art diagnostic tools which forced me to seek out service from a dealer on an expedited basis (needed the car for the weekend). My Manhattan based dealer confirmed my worst expectations with customer service that amounted to saying they had no service appointments for another 3 weeks. I called Danielle at Town Porsche in Englewood (just over the GW Bridge) in the vain hope that she may be able to help me. To my amazement, she was very friendly and professional and after checking with her crew was somehow able to fit me in on a last minute basis. They picked up my car at my garage in Manhattan, quickly diagnosed the problem (faulty ABS wheel speed sensor), fixed it for a reasonable fee and dropped it off at my garage before the weekend. Danielle kept me informed up to the minute about the status of the repair, likely cost and completion date. To my surprise, she had the service folks proactively run a full diagnostic and fixed several recall-related items that had not been done. But, it doesn’t just end here. When the car was returned to my garage, somehow one of the bike racks on the roof (I have 2 racks for 2 bikes) was damaged and a the roof was dented and scratched. I was not able to determine if this was caused by the Town Porsche employee returning the car or someone at my garage when parking it. I contacted Danielle and described the damage to my car fully expecting to be politely dismissed. To my amazement, she did not dispute it but instead asked for pictures, discussed it with her manager and promptly agreed to replace the bike rack and fix the roof at no cost to me. When the roof was repainted, and the new bike rack came in, it turned out that Porsche had discontinued my old bike rack and replaced it with a new and improved model. This was great but I still had the 2nd bike rack that was the old model so the optics of the 2 different bike racks were less than ideal. When I asked Danielle what it would cost to replace the undamaged old bike rack with the new model, she ACTUALLY offered to do it for FREE! Within days, my car with 2 spanking new bike racks and repainted roof was delivered back to my garage. Needless to say, I am now a loyal Town Porsche customer and would recommend them to anyone looking for great service from a dealer with real integrity. More

2015 Macan Turbo Experience Review at Town Motors Porsche I have been a happy, loyal customer of Town Motors Porsche since 2009. From the Management to Sales to Service, my experience with Town Motors Porsch I have been a happy, loyal customer of Town Motors Porsche since 2009. From the Management to Sales to Service, my experience with Town Motors Porsche has always been positive; I highly recommend this dealer to all Porsche enthusiasts. My most recent experience was the 2015 Macan Turbo purchase where I dealt with William Gakos in ordering the vehicle. Will's outstanding professionalism, attentiveness, and product knowledge certainly made my ordering process very smooth and easy from start to finish (approximately 3-4 months). Will is also very thorough and the level of service he provided was great; he also went the extra mile by never failing to answer my questions (via phone/email) even during outside of business hours. I would definitely recommend Will to anyone interested in purchasing or leasing a Porsche from Town Motors Porsche. Thank you Town Motors Porsche for delivering this phenomenal vehicle as promised, AHEAD of schedule! More

The best, much love to Marcy, Tania, and staff They go above and beyond to make the service experience a pleasure. I wish they also worked on my other cars. I just make the call and they take care They go above and beyond to make the service experience a pleasure. I wish they also worked on my other cars. I just make the call and they take care of the rest. As I thank all the staff for the great job, I especially like to point out Marcy and Tania for going the extra mile. More

REVIEW OF SERVICE DEPARTMENT AT TOWN PORSCHE I have been dealing with this dealer for sales and service since 1998. I purchased two Audi Allroad there, and have both of my Porsche turbos serviced I have been dealing with this dealer for sales and service since 1998. I purchased two Audi Allroad there, and have both of my Porsche turbos serviced here presently. My service advisor, for all of these years, has been Marcy Gross. I was living in Fort Lee NJ when I first started dealing with Town. Now I live 100 miles away in the Hudson Valley. I STILL COME TO TOWN. Marcy is not simply a master service advisor. She is a service advocate. There is a big difference. Marcy not only makes certain that everything is repaired on my vehicle as I expect, but she goes over and above - looking over the entire vehicle for any problems or potential problems. But she is also an advocate - arguing on my behalf with the manufacturer to cover things after the car is out of warranty. I am fortunate enough to also own a Jaguar XKR and a BMW M5. Those service reps don't shine a candle to Marcy. I am having an issue now with Jaguar which Marcy would make short work of, I am sure. She is the reason I travel so far to come to Town Motors. Is she can't get it done - no one can. She represents the Porsche Marquee well. Now, if she can just start rooting for the right NY teams.................. More