Porsche Gold Coast

Great customer service. They located a specific model I wanted and were able to deliver it in a timely manner. Cooper was very helpful and always available. They located a specific model I wanted and were able to deliver it in a timely manner. Cooper was very helpful and always available. More

Title: $174,000 Cayenne GTS - Issues From Day One, Dismissed and Disrespected I purchased TWO Porsches from this dealership (Cayenne GTS and Macan) as a practicing attorney. Instead of professionalis Dismissed and Disrespected I purchased TWO Porsches from this dealership (Cayenne GTS and Macan) as a practicing attorney. Instead of professionalism, I received a defective vehicle and dismissive treatment from Service Manager Chris Alves. THE VEHICLE PROBLEM: My $174,000 2026 Cayenne GTS had safety system failures from delivery (October 18, 2025). Systems permanently deactivated—not temporary warnings. SEVEN WEEKS. 423 MILES. FOUR FAILED REPAIRS. Diagnostic data showed 8.3-8.4 volts (30-40% below normal 12-14V). They saw the data and still claimed "everything is normal." Service Manager Aaron found a "fault" needing more diagnosis, but Chris Alves insisted everything was fine. CHRIS ALVES - DISMISSIVE AND UNPROFESSIONAL: After four failed repairs, I shared diagnostic data to help. Chris's response: Falsely claimed I contacted "every single day" Claimed he went "above and beyond" (four failures?) Dismissed my research ("I don't need ChatGPT or Rennlist opinions") Told me "That's it" and stopped responding Aaron acknowledged a fault and planned extensive testing. Wade worked late troubleshooting. If "normal," why five repair attempts? SALES MANAGER LUIS - GASLIGHTING: Luis claimed the issue was "weather related" (despite nice weather occurrences and Aaron's planned floor track testing), that I texted "at all hours" (false), and I wouldn't bring the car in (I brought it in FOUR times). No apology. OWNER EVAN - COMPLETE SILENCE: TWO detailed emails. ZERO response. OTHER ISSUES: Service tech drove my 98-mile car aggressively, returned it with burning smell, admitted it when questioned. DESPITE THIS, I: Wrote positive reviews initially Remained patient through four failures Recognize good service when I see it THE BOTTOM LINE: Seven weeks, four failed repairs, diagnostic evidence, dismissive treatment, gaslighting, owner silence. Escalated to Porsche Corporate. Chris Alves has a documented history of identical behavior at Porsche South Shore (Freeport, NY): Public reviews/Rennlist posts show: Called "incompetent manager" Allegedly harassed customers at 12:29 AM Allegedly threatened mechanical liens Rennlist thread: "BEWARE OF SOUTH SHORE PORSCHE" Allegedly used multiple Rennlist usernames to attack customers Left "abruptly" with no communication The hypocrisy: Accused ME of texting "all hours" - he allegedly harassed customers at 12:29 AM Dismissed MY Rennlist research - he allegedly used Rennlist to trash customers This is apparently a documented pattern across multiple dealerships. AVOID THIS DEALERSHIP. More

Cooper is an exceptional sales professional. From the moment I expressed interest in a particular 911 Targa, he’s been my go-to sales representative throughout the entire process, including cust From the moment I expressed interest in a particular 911 Targa, he’s been my go-to sales representative throughout the entire process, including customization, the build process, and updates until the delivery day. I’m confident that he’ll be my preferred sales representative for any future Porsche car purchase. More

Easiest experience I have had at a dealership. Went out of their way to make it a simple experience. Went out of their way to make it a simple experience. More

My experience was incredible from beginning to end. The Porsche Brand Ambassador who I worked with, Ali, was so attentive, knowledgeable, and made every step feel seamless. He helped me bring my dream The Porsche Brand Ambassador who I worked with, Ali, was so attentive, knowledgeable, and made every step feel seamless. He helped me bring my dream Cayenne to life with the perfect custom specs. Everyone at the dealership was so friendly and welcoming, there’s a large range of vehicles to look at, and as a perk, there’s great coffee in the lounge area as well! More

Excellent service, honest and transparent. Very communicative and straightforward to deal with. Went above and beyond. Very communicative and straightforward to deal with. Went above and beyond. More

Ali is excellent. He was very responsive unlike the sales person I talked to at my local Porsche dealer. Ali acted quickly and convinced me that driving an hour to get He was very responsive unlike the sales person I talked to at my local Porsche dealer. Ali acted quickly and convinced me that driving an hour to get to him was a good idea. He was knowledgeable and answered all our questions. The process was smooth and easy. He kept his commitments on delivering the car to us as well prompt mailing of our plates after he received them. It’s worth driving to do business with Ali, even if he is not your local Porsche sales person. More