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Porsche Lehigh Valley
Allentown, PA
150 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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151 Reviews of Porsche Lehigh Valley
July 06, 2022
I have never left a negative review but the disrespect that I experienced today needs to be reported! I called the dealership at 9:30am and made an appointment to see a Cayenne. Spoke with James Lewis who that I experienced today needs to be reported! I called the dealership at 9:30am and made an appointment to see a Cayenne. Spoke with James Lewis who informed me the car was available and will be ready for me when I arrive. James called me a few hours later to confirm our appointment and to let me know the car hasn’t gone through their shop yet so I would not be able to take it home but I can drive it and work out numbers. I told him I was on my way from two hours away. 10 minutes before I arrived at the dealership, I get a call that someone else is looking at the car. When I arrived, the car had a sold sign on it. I was pretty annoyed that my time was wasted. I voiced my annoyance to James who didn’t even bother to apologize and was like “I guess this is my fault”. Manager Travis Kost overhears our conversation and walks over saying “money talks” and “at least we called you to let you know, we didn’t have to do that”. My money was ready but you didn’t even give me the courtesy to hold the vehicle when you knew I was on the way. You should’ve reserved the car for someone coming from far away. You couldn’t care less about an existing Porsche customer. This dealership clearly doesn’t value their customers and manager Travis should get some training on customer service or at a minimum read Porsche’s mission statement. You could’ve made this right but chose to talk down to me instead. You telling me “money talks” is disrespectful. Your condescending remarks are genuinely not appreciated! More
by silvereagle705
Employees Worked With
James Lewis, Travis Kost
June 17, 2022
I ordered my new 2022 Macan S and the experience was exceptional..My salesman Mike Kordowitz was easy to work with very knowledgeable and lived up to his promise of getting my new order built on a timel exceptional..My salesman Mike Kordowitz was easy to work with very knowledgeable and lived up to his promise of getting my new order built on a timely basis . I’m totally delighted with my new Macan and the professional treatment of Mike . Thank you for making my purchase a pleasant one ! More
by 2022 Macan S
Employees Worked With
Mike Kordwitz
June 08, 2022
Dealership is ok but it seems like it has been under construction for ever. Current facility is crammed and there’s no space in the waiting room. I construction for ever. Current facility is crammed and there’s no space in the waiting room. I More
by isa0727
Employees Worked With
Michael Kordwitz , Chad Renninger
May 17, 2022
Quick personnel service. Keep you updated throughout your service. Though under construction, car bay very clean. Everyone friendly. Keep you updated throughout your service. Though under construction, car bay very clean. Everyone friendly. More
by Barbd3663
Employees Worked With
Chad
May 10, 2022
I had the best Experience at the dealership. It wasn’t an easy transaction, but Jim Sangiorio was so helpful and knowledgeable it went smoothly! It wasn’t an easy transaction, but Jim Sangiorio was so helpful and knowledgeable it went smoothly! More
by Angie
Employees Worked With
Jim Sangiorgio
November 19, 2021
I had my Macan in for state inspection on Wednesday 11/17. Chad was very helpful and professional. I am very pleased with my experience. Thank you for the outstanding service. 11/17. Chad was very helpful and professional. I am very pleased with my experience. Thank you for the outstanding service. More
by Paul
Employees Worked With
Chad Renninger
November 18, 2021
The Client advisor was excellent and completed all the promised services as we agreed to. The car was in for a 4 year major maintenance service and completed as scheduled . It is now one day after the car promised services as we agreed to. The car was in for a 4 year major maintenance service and completed as scheduled . It is now one day after the car was returned to me so cannot comment yet about any mechanical issues but all seems to be well right now. More
by hebemekc
Employees Worked With
Chad Renninger
November 18, 2021
Couldn't be happier with the level or professionalism and sales support received by Jim S. and his team. He is a top notch professional and we hope to see him again and purchase another Porsche. Many - man sales support received by Jim S. and his team. He is a top notch professional and we hope to see him again and purchase another Porsche. Many - many thanks!!! More
by Super Duper
Employees Worked With
Jim S.
