Porsche Newport Beach

Friendly kind staff. I felt great about my experience from start to finish at the Porsche Newport Beach Service Center. All turned out nicely! I felt great about my experience from start to finish at the Porsche Newport Beach Service Center. All turned out nicely! More

Jason in service was great. We had a small hiccup with my car and he stepped up and handled it incredibly. Also had the pleasure of speaking with Maria the service manager who i We had a small hiccup with my car and he stepped up and handled it incredibly. Also had the pleasure of speaking with Maria the service manager who is also incredible. She was knowledgeable, empathetic and helped address my concerns in a very genuine way. More

Very professional and courteous. It takes a while to schedule a car in. I waited approximately 5 weeks to get my service needs addressed. While some of the items I had my car in f It takes a while to schedule a car in. I waited approximately 5 weeks to get my service needs addressed. While some of the items I had my car in for were taken care of, one reoccurring issue was not fixed as had been indicated. More

Starting with Evan and following through the entire service department was spot on with friendly, courteous, prompt and skillful repairs service department was spot on with friendly, courteous, prompt and skillful repairs More

Because of the great service that individual employees provide, the impersonal vibe exuded by the management does not prevail. I dealt exclusively with the sales representative and the Porsche Pro who hel provide, the impersonal vibe exuded by the management does not prevail. I dealt exclusively with the sales representative and the Porsche Pro who helped walk me through the dazzling technology and new world of EV. But I couldn't tell you the name of the general manager or anyone else since they take no part in the sales process. On the other hand, Marton kept me well advised as to the progress of the order of the Porsche Taycan, from receiving the allotment number, through build in Germany, transport and delivery, including updates when delays from the current transportation crisis postponed delivery. And Javi actually accompanied me to a charging station and walked me through the new experience of charging an EV, which isn't much like putting gasoline in the tank. In fact it's an entirely different world. More

Great service. Evan is a polite and efficient service advisor. Thank you For your great service. Evan is a polite and efficient service advisor. Thank you For your great service. More

My service technician, Ryan, was very helpful with the 2-year service booking including the loaner car reservation. The service was explained in detail allowing for questions or concerns. I was able to 2-year service booking including the loaner car reservation. The service was explained in detail allowing for questions or concerns. I was able to contact Ryan by text message during the process making the 2-day event more pleasant. Thank you, Ryan! More

Dealership was patient & my service advisor communicated all the information timely as well as helped me through a difficult process as my car had a major repair to complete all the information timely as well as helped me through a difficult process as my car had a major repair to complete More

The best Porsche dealership in town! !! Both Chris and Alex have provided the best customer service!! !! Both Chris and Alex have provided the best customer service!! More