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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
776 Reviews
Call Service Center (708) 364-2400

776 Reviews of Joe Rizza Porsche - Service Center

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October 15, 2021

Very organized, they set up an appointment, Sent me a reminder, when I arrived they were ready for my service and everything was completed on time. When my car was returned it was nicely washed. More

by HOWARD.TOPPING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Report | Print
Oct 17, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Howard, thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Porsche Orland Park, A Joe Rizza Dealership.

October 15, 2021

Tim Thornton is been nothing but Great so far in spite of the fact that the car is still not fixed and broke down on the way to delivering More

by Dr Augustine Izah
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Thornton
Report | Print
Oct 17, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Dr. Izah, thank you for sharing your thoughts about your experience with Porsche Orland Park, A Joe Rizza Dealership. We appreciate your business and hope to see you again soon!

October 15, 2021

Terrible service. Did not get problem fixed. Left me in waiting room for 2 hours! More

by JGERTLER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Kitzmiller
Report | Print
Nov 02, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 15, 2021

Good service, attentive, nice people. They show that they care. The facility is impressive, too. More

by kasiamwolny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark , John Kitzmiller
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Oct 17, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 13, 2021

Not sure why a 3 year old Porsche was low on power steering fluid however the service was timely & professional, as always. More

by Debcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Report | Print
Oct 14, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you. Please don't hesitate to reach out if you need anything else.

October 13, 2021

Great service! I will return to have my recommended check up for my car because it is also convenient. More

by WCCJJWJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Swist
Report | Print
Oct 14, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the kind words for our service department! Christopher and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 10, 2021

Service was fast and advisor was nice and informative. Had me in and out quickly. More

by Bwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Oct 10, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

October 08, 2021

Service is great. Fully explained what is needed and made me feel comfortable as I waited. Finished in the time specified More

by DJM619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, John Kitzmiller
Report | Print
Oct 10, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Porsche Orland Park, A Joe Rizza Dealership, we look forward to having you as one of our valued customers for many more years to come!

October 07, 2021

Always get great service at Joe Russo. Staff is great and facilities are nice. Car was serviced well. More

by MJCagney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Report | Print
Oct 07, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 07, 2021

My service writer, Tim, did a great job in getting me back in my car. More

by Geputz1
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Oct 08, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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