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Porsche Orland Park, A Joe Rizza Dealership

Orland Park, IL

4.7
1,343 Reviews
When it comes to your next Porsche or Luxury Pre-Owned vehicle purchase, Joe Rizza Porsche should be your only stop. Serving Chicagoland Porsche and Luxury vehicle owners since 1996, we offer an experience unlike any other dealership. Our certified Porsche Brand Ambassadors, along with the most highly trained service technicians in the industry and an ongoing commitment to customer care, all set us apart from the crowd. Welcome! We hope you enjoy your visit.
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8760 West 159th Street

Orland Park, IL

60462

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Showing 944 service reviews

November 04, 2026

Frank at Porsche Orland Park made buying my Macan an absolute pleasure; he was knowledgeable, patient, and never once made me feel pressured. If you're shopping for a Porsche, ask for Frank, because he More

by KCIRTTED
Recommend Dealer
Yes
Employees Worked With
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Thornton
Nov 04, 2026 -

Porsche Orland Park, A Joe Rizza Dealership responded

Your recognition of our team's expertise and unhurried approach means a great deal to us. We're pleased your experience with your Porsche Macan was such a pleasure, and we appreciate your recommendation.

Nov 04, 2026 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your experience with us! We’re thrilled to hear that Frank made your Porsche Macan purchase a pleasurable one. At Porsche of Orland Park, we strive to provide a smooth and enjoyable experience for all our customers. Your recommendation is appreciated, and we look forward to seeing you again soon! Sincerely, The Team at Porsche of Orland Park

October 31, 2026

The service was fast, but who cares about fast service if the problem wasn't fix..now I have to adjust my schedule to bring the car back in, praying the problem get fixed More

by Wardell Dockery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2026 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your feedback, Wardell. We understand your frustration regarding the unresolved issue with your vehicle. At Porsche of Orland Park, we strive to provide thorough service, and we appreciate you bringing this to our attention. Please feel free to contact us so our team can ensure the problem is addressed effectively during your next visit. Your satisfaction is important to us. Sincerely, The Team at Porsche of Orland Park

Nov 05, 2026 -

Porsche Orland Park, A Joe Rizza Dealership responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

October 31, 2026

dealership needs to keep my Porsche for four days just to diagnose the airbag warning light and warning sound. What is even more frustrating is that there is no loaner car available, and I am being told t More

by Simutejj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Busuego
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2026 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for bringing this experience to our attention. We understand that having your Porsche evaluated for an airbag warning requires careful attention, particularly when a loaner vehicle is not readily available and the next anticipated opening is several weeks away. At Porsche Orland Park, we value the opportunity to discuss service arrangements and help customers better understand the options available. Please feel free to reach out to us directly if you would like to review the details. Maintaining a high standard of care and customer support remains a priority. Sincerely, The Team at Porsche of Orland Park

Nov 05, 2026 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 27, 2026

Provide great customer service Provided great customer service. Provided consistent updates on a timely manner More

by LMAUSTIN22
Recommend Dealer
Yes
Employees Worked With
Nelson
Oct 27, 2026 -

Porsche Orland Park, A Joe Rizza Dealership responded

Knowing you received attentive care and were kept informed promptly throughout service on your Porsche Macan means a lot to our team.

October 27, 2026

Service team did a fantastic job. Great overall experience and a big thank you to all. More

by darek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2026 -

Porsche Orland Park, A Joe Rizza Dealership responded

Knowing you had such a positive service experience with your Porsche Macan is rewarding for our team. Thank you for recognizing everyone’s efforts.

October 26, 2026

TONY too you guys always take a good care of me. This is the third times I have took my Porsche to your dealership. More

by HUYNH_NAM
Recommend Dealer
Yes
Employees Worked With
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Davis
Oct 27, 2026 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your review, Huynh! We appreciate your kind words and loyalty to Porsche Orland Park. It's great to hear you've had great experiences with us during your visits. We look forward to continuing to take good care of you and your Porsche. See you next time! Sincerely, The Team at Porsche of Orland Park

October 24, 2026

3 I came there with an appointment for an oil change that took 3 hours. Also had an appointment with the Porsche digital expert and we weren't able to do anything. I asked for a quote after meeting the manag More

by ENGS7
Recommend Dealer
No
Employees Worked With
Rachel Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Davis
Oct 26, 2026 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for sharing your experience with us. We understand that your recent visit did not meet your expectations regarding the oil change and the service you received from our digital expert. Your feedback about the delay in receiving your quote is also appreciated. At Porsche Orland Park, A Joe Rizza Dealership, our goal is to improve our processes and ensure timely communication. If you would like to discuss your experience further, please feel free to reach out to us directly. Our team values your input and is here to assist you. Sincerely, The Team at Porsche of Orland Park

October 24, 2026

Very poor communication in the whole organization took services to another location quite sad ?? messed up every time will never go there again More

by PAT10141960
Recommend Dealer
No
Employees Worked With
Rachel Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Davis
Oct 26, 2026 -

Porsche Orland Park, A Joe Rizza Dealership responded

Pat, thank you for your feedback. We understand how important clear and timely communication is to you, and it's clear that your experience did not meet your expectations. If you're open to discussing your concerns further, please don't hesitate ro reach out to us directly at Porsche Orland Park, A Joe Rizza Dealership. Our team appreciates your insights and is committed to improving our services. Sincerely, The Team at Porsche of Orland Park

October 24, 2026

Rectified a problem with outstanding service. Fall through with everything he said he was going to do. More

by edwardjoy
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
Oct 24, 2026 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 23, 2026

everything was great getting a loaner is critical for me, so I was very happy ?? More

by ECIFUE
Recommend Dealer
Yes
Employees Worked With
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Davis
Oct 23, 2026 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your review! We’re glad everything went well and that you appreciated the loaner service at Porsche of Orland Park. Your satisfaction is important to us, and we look forward to serving you again in the future! Sincerely, The Team at Porsche of Orland Park

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