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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
710 Reviews
Call Service Center (708) 364-2400

710 Reviews of Joe Rizza Porsche - Service Center

Sort by
April 22, 2024

Oil change and belt change but messed my rim up and an extra mileage to get it fixed. Did not care for that. More

by MKLEMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Rizza
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 21, 2024

I would like to give a big Thank You to Tony! Excellent Customer service, Responsiveness, being able to provide a loaner for my day.to day needs. This is the best service visit to date out of th More

by GDIMOPOULOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY
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Apr 21, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your very kind review. Tony and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Porsche Orland Park, A Joe Rizza Dealership.

Helpful
April 04, 2024

Great service courteous on time car is working well car was washed and cleaned Thankyou More

by Byahattis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Caruso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Belcher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McElree
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Swist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership!

Helpful
March 21, 2024

Porsche Orland Park has always been very Professional. Service has listened to my concerns and worked to provide me with an exceptional service experience. More

by BUKARUU
Recommend Dealer
Yes
Employees Worked With
Tony Busuego is with whom I worked with. Again, all the highest marks for Tony. For my loaner vehicle I dealt with Rachel Davis, another very pleasant and friendly staff member. Thx
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Mar 21, 2024 -

BUKARUU responded

Service visits are never a pain. The staff at Porsche OP is top notch and takes time to listen. I believe Tony Busuego went above and beyond to troubleshoot my issue. All the highest marks!

Mar 22, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

Helpful
March 17, 2024

Professional reasonable respectful I expected nothing less His communication skill explaining the the possible diagnosis were on point and the expected time of completion was reasonable More

by ltekh
Recommend Dealer
Yes
Employees Worked With
Tony
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Mar 18, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Porsche Orland Park, A Joe Rizza Dealership.

Helpful
March 17, 2024

Very detailed and attentive. Made u feel like you were wanted there. Highly recommend Joe Rizza More

by tony
Recommend Dealer
Yes
Employees Worked With
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Thornton
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Mar 18, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Joe delivered such a great experience!

Helpful
February 15, 2024

Always professional service with great customer service. Fixed right the first time and on-time. Mark is also the best as a Master Porsche Mechanic. More

by WRM- Arlington Heights
Recommend Dealer
Yes
Employees Worked With
Tony and John
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Feb 16, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership!

Helpful
February 15, 2024

I love the complimentary pick up and drop off. However , I had to ask for the tires to be balanced and they weren’t . I feel as a car wash is nice as well. More

by LETABAJRAKTARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Helpful
February 13, 2024

Helped in repair of Cayenne with Porsche corporate Coolant leak/ oil cooler repair per past warranty work More

by JAMIERHARRIS
Recommend Dealer
Yes
Employees Worked With
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Thornton
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Feb 14, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for sharing about your experience with Porsche Orland Park, A Joe Rizza Dealership. We appreciate your business, Jamie, and hope to see you again soon!

Helpful
February 10, 2024

Staff are nice, friendly and courteous. ...however,After the work is done, The wait for the paper work was long. More

by NITZJOCKEY
Recommend Dealer
Yes
Employees Worked With
James Degnan
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Feb 10, 2024 -

NITZJOCKEY responded

See above

Feb 10, 2024 -

NITZJOCKEY responded

Stop

Feb 11, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your very kind review. James and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Porsche Orland Park, A Joe Rizza Dealership.

Helpful
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