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Porsche Orland Park, A Joe Rizza Dealership - Service Center

4.8

15 Lifetime Service Reviews

8130 West 159th Street, Orland Park, Illinois 60462

15 Reviews of Joe Rizza Porsche - Service Center

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September 22, 2018

"New tire"

- TONI9

Got a nail two days after getting our new Boxter. Luckily bought the wheel and tire insurance so the $500 tire was free. The dealership picked up the car and returned it. My only question is... why did I wait so long to by a Porsche? Service was as good as the sales experience! Ask for Mike or John.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kozeluh
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John Kitzmiller
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 21, 2018

"Always Excellent"

- CLAY.SCROBINSON

Again John had me set up for early service as I drive in from Michigan. As John was out on training, Ryan and Lindsey were there to meet me and had a loaner ready. I was back to pick up my car in record time and on the highway back to Michigan. I cant say enough about the quality of service and the positive interaction with everyone. I split time between Texas and Michigan each year. I try to time my service needs so I can to them at Rizzo as I find the service exceptional and I appreciate that.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Ryan and Lindsey
September 21, 2018

"Great service"

- MIGUEL19

They fix my car quickly and accurately. They also processed my claim to the Porsche warranty for my towing fee. I am really satisfied about how they handled this repair.

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Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 17, 2018

"Excellent Service"

- Panamera Owner

Took my Panamera infor service. Gave a loaner even though I had reserved one. Overall, excellent service. Will use this dealership again for Porsche service.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 18, 2018 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Rawan Altaher - raltaher@rizzacars.com

September 13, 2018

"They couldn’t have been more professional "

- MOPCAP96

They were quick & professional. I love my car!! Paul Amato is so knowledgeable in his job! I would recommend him to all my friends & Family.

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Recommend Dealer
Yes
Employees Worked With
Paul Amato
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bob Belcher
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Maen Judeh
2.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 18, 2018 -

Porsche Orland Park, A Joe Rizza Dealership responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Rawan Altaher - raltaher@rizzacars.com

September 13, 2018

" excellent service"

- NICKPORTO2827

For my experience in the last year or so very happy with the sales service and management I definitely recommend this dealership for all of the above they're always willing to work with you

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Recommend Dealer
Yes
Employees Worked With
Connor Martin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John Kitzmiller
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 13, 2018 -

Porsche Orland Park, A Joe Rizza Dealership responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience! If you need anything else please don't hesitate to reach out to us. Take care. Sincerely, Rawan Altaher - raltaher@rizzacars.com

September 11, 2018

"Car received a great wash inside & out. I was very pleased "

- ARLEN.SIMS

Car was completed in timely fashion. John was great in allowing me to pick up my car late - after hours. Car received a great wash inside & out. I was very pleased

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 13, 2018 -

Porsche Orland Park, A Joe Rizza Dealership responded

Arlen, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Rawan Altaher - raltaher@rizzacars.com

September 10, 2018

"Best experience for service"

- Bilder

We always have good communication with the Service team at Porsche. They do a fantastic job and help me keep my car in great shape.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Nord the driver
Sep 13, 2018 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Rawan Altaher - raltaher@rizzacars.com

September 10, 2018

"Best service I’ve gotten at a dealership"

- KBAZ96

Very good service they looked out for me and accommodated any requests I had. Really loved how they knew my name and texted me status updates on my car and were able to work around my schedule.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Lindsey Pudlewski
Sep 13, 2018 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Rawan Altaher - raltaher@rizzacars.com

September 04, 2018

"Friendly dealership"

- MSHEA0

The team was very good to me, i'm driving the car I always wanted, traded a Macan for a 911S. I've head of dealers that are much more difficult to get to know.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Maen Judeh
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 06, 2018 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Rawan Altaher - raltaher@rizzacars.com

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