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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
776 Reviews
Call Service Center (708) 364-2400

776 Reviews of Joe Rizza Porsche - Service Center

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June 15, 2021

Thanks for your friendly service and solution! I was very glad that you have pick up and delivery, it helped since I live an hour away. Thanks again More

by BDFOLKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, John Kitzmiller
Report | Print
Jun 16, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you, we're very glad to hear that you enjoyed our pickup and delivery service and that you had such a positive experience! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

June 15, 2021

Friendly staff .. Had to wait lonher than most dealerships.to be served but its ok..I guess theybwere understaffed at thw time of my viait More

by GEULEN75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Report | Print
Jun 16, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the kind words for our service department! We appreciate your patience, and we hope you will give us another opportunity to serve you.

June 10, 2021

Always great service here! I brought my CPO Cayenne S in that I bought out of state. The service guys here informed me I had prepaid maintenance that the selling dealer never told me about. More

by VINCEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Tim
Report | Print
Jun 11, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much, Vince, for your kind words, and for taking the time to leave us this wonderful feedback!

June 08, 2021

Looks nice and clean. My service advisor was attentive and knowledgeable. The atmosphere was less than comfortable...people looking at you but not speaking or acknowledging you. This is the second such ex More

by VOLVOMAN008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
June 08, 2021

Porsche of Orland Park service department is always quick and efficient. It is not difficult to make appointments and they provide a great experience in the new location. More

by ROD B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Report | Print
Jun 08, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Rod, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 07, 2021

Tried hard to accommodate my schedule along with trying to help me with little added needs. I would go back if I needed more service in the future More

by daygfr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Swist C, John Kitzmiller
Report | Print
Jun 08, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 05, 2021

My car was serviced at your facility to my satisfaction. Although it may have taken a little longer than I expected, I felt this was to make sure that my unusual issue was resolved. More

by FLYINGWILDER01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Report | Print
Jun 06, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your feedback with us. We appreciate your business and our team looks forward to serving you again soon!

June 02, 2021

Flexible, prompt, great communication, excellent results. We always enjoy working with the Team at Joe Rizza Porsche. Happy to recommend them to folks interesting Porsche products! More

by Lhirsch0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Report | Print
Jun 02, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Porsche Orland Park, A Joe Rizza Dealership.

June 02, 2021

Everything worked out for the best, Service advisor Chris was very courteous and responsive to my needs, I would definitely recommend Him as a service advisor More

by CRYSTALB4U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Report | Print
Jun 02, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for sharing your thoughts about your experience with Porsche Orland Park, A Joe Rizza Dealership. We appreciate your business and hope to see you again soon!

June 01, 2021

i can not see my car into the "garage" to change the oil. i expected see my car into the garage to do an inspection and oil change More

by CLEITONFERREIRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
christopher swist
Report | Print
Jun 01, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Hello, We would like to speak with you directly in order to better understand the circumstances you've described and reach a satisfactory resolution together. Please reach out to us directly at your earliest convenience. Thank you and we look forward to speaking with you.

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