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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
776 Reviews

776 Reviews of Joe Rizza Porsche - Service Center

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December 27, 2019

Helpful and Timely Some of these dealers have month out waits , not this time for me at Porsche Orland, convenient appt , took care of a warranty issue on a side light More

by gswanso3
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Dec 31, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 23, 2019

service experience with Christopher Service was on time and on budget. Car was ready promptly and washed. Christopher linked our new cell phones to the car and set up the passenger side More

by PORSCHENUT356C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher from service
Dec 31, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for putting your trust in Porsche Orland Park: A Joe Rizza Dealership! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 16, 2019

Satisfied customer I have visited this dealership for service for the last 12 years and have been satisfied with the level of service they has provided. I pass a number More

by gturners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Czarnecki, Ryan Rioux and Chris Swist, John Kitzmiller
Dec 16, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 12, 2019

New high benchmark service level Called the Superstar Service Executive John Kitzmiller for Dashboard messages on my Porsche. He gave me an appointment in a week’s time. I went on t More

by KGHNEIM_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Dec 16, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

December 09, 2019

10,000 Mile Maintenance! My experience was AWESOME! Chris Swist was Absolutely the BEST!!!! He was so friendly, answered all my questions, gave me a Dope loaner and just made More

by TINISHAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Swist
Dec 10, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 22, 2019

Awesome Great service in a timely manner . Called only one day in advance for a unplanned road trip and John was able to get my car ready for trip. More

by TIFFPROC67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Nov 25, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 19, 2019

Excellent service from start to finish Excellent service! I was greeted warmly at the door at my appointment time. The service team got my car back immediately. I liked that I could see the More

by IndiaDWilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Nov 20, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with excellent service, and I am extremely happy to hear that you received this. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 11, 2019

Joe Rizza Porsche Service Great, quick service and under the quoted cost. A pleasure to deal with. Wouldn’t consider going anywhere else for service or when I buy a new Porsc More

by ALUKE67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Nov 12, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 05, 2019

Panamara Recall John Kitzmiller-scheduled the appoint-picked up my car at the scheduled time --did the repair and returned my car the same day in spotless condition-- More

by katzmarshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Nov 06, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for putting your trust in Porsche Orland Park: A Joe Rizza Dealership! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

October 30, 2019

Wouldn’t go anywhere other than Orlando Porsche Absolutely amazing!!! John and his team a the best in the business! I was truly impressed with the work and professionalism displayed. I’m completely More

by Morgon Dukes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Oct 31, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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