Joe Rizza Porsche - Service Center

Great service Took my Boxster in for the annual oil change and my service advisor John Kitzmiller took good care of me as always. I purchased a new in dash aircondi Took my Boxster in for the annual oil change and my service advisor John Kitzmiller took good care of me as always. I purchased a new in dash airconditioning air filter beforehand and was unable to install it myself and John said they would do it for me which they did at no charge. The dealership has been moved to a new location about a mile up the same street, it is new and beautiful with an amazing service area. My car was well washed and much cleaner after the service. More

Service on Tire I had a good experience. The only thing I would note is when a customer calls in about their tire to be replaced, the person on the phone should infor I had a good experience. The only thing I would note is when a customer calls in about their tire to be replaced, the person on the phone should inform the customer that their car may have two different tires on their car so they should make sure they read the specs on the tire that needs to be replaced. Further, Porsche should have more rental cars available for customers. More

Exceptional Boutique approach from initial call to set up service, to picking up the car when completed. Service was completed on time and no issues as always. Boutique approach from initial call to set up service, to picking up the car when completed. Service was completed on time and no issues as always. More

Blown tire chipped rim!!! Had a blown tire and chipped my rim, on my way to my son piano lesson. Called Porsche RA and they assisted quick! They ask me where do I want to take Had a blown tire and chipped my rim, on my way to my son piano lesson. Called Porsche RA and they assisted quick! They ask me where do I want to take it and I said please take it to MY Porsche dealership of Orland Park. Ok no problem they said. Truck show up in 30 mins. They were so fast make jimmy John fast looks slow. Called up my dealership and I ask for John as always but Was busy assisting someone else so I said ok Chris maybe you can help me out. It was late and the service department was getting ready to close. Chris was professional and quickly assisted me to have the vehicle drop off. Called me the next day and told me tire on order and rim being repair soon. You can cheat on your girlfriend but not this dealership. Bought here and service here will not go no where unless I get treated hat way! Bottom line best Porsche dealership in Chicago land! Thank you again Chris for following up with me again after I got my vehicle back over a week. Please keep up the great service that you guys provide! Sign, Mike P More

Annual service Had both my 911 and panamera annual service done. Both done as promised on time. Easy and convenient with pick up and loaner car. Would definitely r Had both my 911 and panamera annual service done. Both done as promised on time. Easy and convenient with pick up and loaner car. Would definitely recommend and return for services More

John was very helpful and accommodating. I was very pleased with the way I was received as a new customer. I will return in the future. I found the driver/porter,Nick very friendly and a grea I was very pleased with the way I was received as a new customer. I will return in the future. I found the driver/porter,Nick very friendly and a great conversationalist as her gave me a ride to and from Barnes and Nobel. More

Thanks Great service. Very courteous and helpful. Nice new facilities. I appreciate the snacks and water and beverages while waiting but Steak and potatoes Great service. Very courteous and helpful. Nice new facilities. I appreciate the snacks and water and beverages while waiting but Steak and potatoes would be better. :-) Overall great experience with John and Chris in service. More

Thank you I stop by to ask about an oil change and was told that i can do it right now with no appointment neccessary I was done the same day Thank you I stop by to ask about an oil change and was told that i can do it right now with no appointment neccessary I was done the same day Thank you More

Great service John is always very professional and polite. He is the reason we drive an hour for service on our Porsche. We absolutely love the service team. John is always very professional and polite. He is the reason we drive an hour for service on our Porsche. We absolutely love the service team. More

Nice Relaxing Experience Performance Excellence and environment you would come expect at a Porsche Dealership. John was very cordial and took the time to answer all my questi Performance Excellence and environment you would come expect at a Porsche Dealership. John was very cordial and took the time to answer all my questions. Nice people all around! More