Joe Rizza Porsche - Service Center

Car Service I had my car in for minor service. If you haven't seen there new place, you have to stop bye. They have doubled there size, more inventory and waitin I had my car in for minor service. If you haven't seen there new place, you have to stop bye. They have doubled there size, more inventory and waiting areas. They did a great job on the design. I was very please with the service that was provided. On short notice they where able to get m a loaner. John who runs the service area works very hard. More

Porsche a Macan 40k Service John, my Service Advisor was fantastic and the facility immaculate; service was performed timely as promised. I would go back for future service and r John, my Service Advisor was fantastic and the facility immaculate; service was performed timely as promised. I would go back for future service and recommend to others. More

Recall Great service! Appointment was dead on time and everything went great! I would recommend this dealership in a heart beat! I will use them again with a Great service! Appointment was dead on time and everything went great! I would recommend this dealership in a heart beat! I will use them again with any else my vehicle may need! More

Service experience I started with them and they made a long term friend out of me! Always professional and courteous. The car was cl aned inside aou. The new facility ro I started with them and they made a long term friend out of me! Always professional and courteous. The car was cl aned inside aou. The new facility rocks! More

Knowledgable, Professional, and Reasonable John was excellent to deal with, and everything was fixed as promised. Feel their pricing was fair, and very accommodating. Will be taking the Panam John was excellent to deal with, and everything was fixed as promised. Feel their pricing was fair, and very accommodating. Will be taking the Panamera there for all service needs. More

Very Helpful John was very helpful. He let us know in detail the service that was going to be completed. This was our first service visit since our Macan has only John was very helpful. He let us know in detail the service that was going to be completed. This was our first service visit since our Macan has only 10,000 miles. He also told us some interesting stories about other Porsche models he had tested. The service was excellent and the full cleaning was great. When we picked up the car it looked as good as it did the day we bought it. We had a great experience at Porsche Orland Park. We will be back! More

Not clear enough service I had a vehicle diagnosed for $310 but it was a simple print out of a part needed but not a break down on repair cost. The dealership only hand wrote I had a vehicle diagnosed for $310 but it was a simple print out of a part needed but not a break down on repair cost. The dealership only hand wrote the part number down without any explanation of the total cost in which I was told would be $1800. The part cost is $220-399 max at various Porsche dealerships. The dealer offered me 10% off because I refused repair. I then took it to a Porsche in Chicago and quoted the whole entire job for $515. I personally will not go to this dealership again. Clean dealership nice staff but this price difference is unexplainable. Two other Porsche dealership quoted the whole entire job from 520 to 681. Not sure why Porsche of Orland Park came up with price. Sadly, I have no proof or evidence of the $1800 quote because they didnt print it out. All I have is a $310 charge with a part and a hand written part number. More

Went above and beyond. I had my car towed to this establishment, which is more than an hour away, and 8:30 the next evening they delivered a loaner car . They kept me inform I had my car towed to this establishment, which is more than an hour away, and 8:30 the next evening they delivered a loaner car . They kept me informed during the week long process and had my car delivered back to me , nice . More

Outstanding customer service From the dealing directly and working with the insurance company to just in general outstanding customer service John Kitzmiller went above and beyond From the dealing directly and working with the insurance company to just in general outstanding customer service John Kitzmiller went above and beyond. I could not be more pleased with the outcome of a negative insurance experience thanks to Mr. Kitzmiller personally and directly handling the situation. My car looks new again. Was most definitely worth the extra miles to go to this dealership. Thanks again! More

Emergency problem resolved. Joh Kitzmiller, the service manager was able get me in on a Monday within 45 minutes of my call. I can't expect every time but I am very thankful. Joh Kitzmiller, the service manager was able get me in on a Monday within 45 minutes of my call. I can't expect every time but I am very thankful. More