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Porsche Palm Springs - Service Center

Palm Springs, CA

4.9
34 Reviews

34 Reviews of Porsche Palm Springs - Service Center

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September 28, 2022

Good service, updated the progress through out the service and very kind. Gave me the liner car as well More

by bgovindhan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
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Sep 30, 2022 -

Porsche Palm Springs responded

Thank you for choosing Porsche Palm Springs. We're so glad to hear that you had a positive experience and our team was able to exceed your expectations. It's great to know that you felt comfortable with our service advisor and that we were able to update you on the progress of your vehicle. We hope you'll come back and visit us again in the future!

Helpful
September 21, 2022

Doesn’t understand what wrong phone # means or understands what stop means on texts tried multiple times More

by Tonybear151
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know
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Sep 30, 2022 -

Porsche Palm Springs responded

I'm sorry Tony, if you could please reach out to our General Manager Bram Zeegers at bzeegers@porschepalmsprings.com and we can resolve this for you. We will need your name and phone number. Once again, I am sorry for the inconvenience and we hope to see you again soon

Helpful
September 21, 2022

I'm giving it a 5 star because all in all it was great. My only problem was when I went to pick up the loaner car, I had to wait 1 hour. It seems the man at the reception desk got busy and said he forgot More

by kellysatthelake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danille, service writer. Also the gal who gave me my paperwork, took in the loaner was great! I do not remember her name
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Sep 21, 2022 -

Porsche Palm Springs responded

Thank you for choosing to service your Porsche at Porsche Palm Springs, Kelly. I’m sorry to hear that you had to wait an hour when picking up your loaner car. Our receptionists are usually very prompt in getting our customers on their way as soon as possible, and I apologize for the inconvenience you experienced. Fortunately, your service writer was understanding and able to get a discount applied to your bill. Thank you for bringing this to our attention and we will be sure to pass on your compliments to her. We hope that you had otherwise a positive experience with us and we would love for you come back again in the future.

Sep 21, 2022 -

kellysatthelake responded

My service writer was great and very apologetic. I was a little HOT when I first approached her but she was so understanding and nice. She calmed me down immediately.

Helpful
August 31, 2017

SERVICE Steve Moorehouse provided great service when no one else could help with a radio code on my 1992 Porsche 968. Steve Moorehouse went Above and Beyond a More

by vito813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Moorehouse
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