Porsche Palm Springs - Service Center

Porsche Palm Springs responded

Thank you for taking the time to review Porsche Palm Springs, Dr. Alroubaie! We are honored to have met your expectations by providing the excellent customer service that you experienced. It is wonderful that our team was able to perform the service in a timely manner. We are proud to hear that our staff was able to create warm and friendly interactions as well; it is essential for us here at Porsche Palm Springs. Your feedback helps us continue striving towards providing an amazing customer experience that upholds our five star reputation. If there’s anything else we can do to assist you, please don’t hesitate to let us know. Thank you again for your kind words!

Porsche Palm Springs responded

Thank you so much for your kind words about Daniel, Dick! We are so happy to hear that he delivered such a positive service experience. Our goal is to provide exceptional customer service, and we're so grateful to have team members who feel passionate about exceeding expectations. At Porsche Palm Springs, we strive to make our customers feel welcome while providing reliable and honest work on their automotive needs. We are proud of the level of customer care that Daniel provides in his roles as Service Advisor. We’ll make sure he hears that he’s made an impact on you. We hope you'll keep us in mind the next time your vehicle requires attention! Thank you again for your review and ongoing patronage.

Porsche Palm Springs responded

Thank you for taking the time to review your Porsche Palm Springs experience, Evie! We appreciate your kind words and are delighted that you found our service professional, unhurried, and of a great quality. It's an honor to hear how our customer-first mentality has allowed us to go above and beyond with exceptional service. Your compliments have been passed on to the team and they're deeply appreciative. We're so glad you've felt comfortable enough to drop by anytime, even without an appointment. We look forward to continuing to provide exceptional care in both service and products. We can't wait for your next visit!

Porsche Palm Springs responded

Thank you, Istahl, for taking the time to leave a review about Porsche Palm Springs. We are so thrilled to hear that you gave us five stars and appreciate your wonderful compliments regarding our service and team. Our goal is to ensure every customer has an amazing experience when visiting us, each with the same level of top-notch service every time. Your kind words have been shared with our team and they are thankful for all your support as we work hard to make sure our dealership stands out against the competition. We can't wait to welcome you back soon!

Porsche Palm Springs responded

Thank you for taking the time to leave such a wonderful review about Porsche Palm Springs! It's absolutely delightful to read your kind words and we are thrilled that you had an extraordinary customer service experience. We take pride in providing a seamless service experience and it sounds like our team at the dealership exceeded your expectations. We truly appreciate your feedback and are so glad that you took advantage of our pick-up and delivery service. Thank you again for choosing to work with us - it is always a pleasure having you as a customer!

Porsche Palm Springs responded

Thank you for your kind words, Bill! We are delighted to hear that you will continue to be a customer of Porsche Palm Springs and we take great pride in providing exceptional service and personnel. Our team works hard to ensure every experience you have with us is memorable. We look forward to continuing the relationship with you and hope the next visit is even more enjoyable than the last!

Porsche Palm Springs responded

Thank you for your wonderful review! We're thrilled to hear that you had an exceptional experience with us at Porsche Palm Springs and were pleased with the prompt service and loaner vehicle. We work hard to ensure our customers receive top priority when coming in for service, so it's great to hear we achieved that goal. It's also great that you enjoyed the Service Video! We hope visits like this one will entice you to come back again soon. We are always striving to do better, so feel free to let us know if there is anything we can do to make your next visit even more enjoyable. Thank you for being a valued customer!

Porsche Palm Springs responded

Thank you for taking the time to leave your 5-star review! We are thrilled that you had such a great experience at Porsche Palm Springs. Our team strives every day to exceed customer expectations with top-notch service and we are sincerely pleased that we have been able to do just that! We thank you for giving us the opportunity and privilege of taking care of your vehicle and we look forward to seeing you again soon. Best Regards, Porsche Palm Springs

Porsche Palm Springs responded

Thank you so much for the exceptional review! We are glad to hear that Porsche Palm Springs has been there to meet your expectations on all accounts. It is always our goal to stay reliable, dependable and maintain an integrity of service that our customers have come to trust over the years. We are especially thankful for your kind remarks about our Porsche technicians and service advisors. They work hard every day to ensure that each guest's experience meets their highest standards. We will be sure to pass along your praise and words of encouragement! We look forward to seeing you again soon at Porsche Palm Springs and hope we can continue providing quality services in the future.

Porsche Palm Springs responded

Thank you for taking the time to review your experience with Porsche Palm Springs, Ross. We are thrilled to hear that the team in our service department, including Danielle, went out of their way to try and resolve any issues you experienced. We aim to provide an exemplary customer-service driven experience when it comes to servicing Porsche cars here at Porsche Palm Springs, with attention to detail being our key priority. It is great to hear that we have been able to exceed your expectations here as this feedback means a lot - thank you again! We hope that all future visits are as enjoyable and successful as your previous one.