Porsche Plano

This review is for Robin Harper, my service advisor for my 992.1 Turbo S. She consistently delivers excellent service. I am happy to have her as my Service Advisor. my 992.1 Turbo S. She consistently delivers excellent service. I am happy to have her as my Service Advisor. More

I recently purchased my 911 from Porsche Plano and could not be happier with the experience. From start to finish, the service was nothing short of phenomenal. Eric, my salesman, was outstanding. His profe not be happier with the experience. From start to finish, the service was nothing short of phenomenal. Eric, my salesman, was outstanding. His professionalism, deep knowledge of Porsche, and genuine care made the process seamless and enjoyable. He went above and beyond to ensure every detail was taken care of, and his ethics and attitude were refreshing in today’s sales environment. Matt, the finance manager, was equally impressive. He made what is usually the most stressful part of buying a car absolutely effortless. Transparent, efficient, and personable, he made me feel comfortable and confident throughout the process. The team at Porsche Plano sets the bar high. Their combination of professionalism, integrity, and customer-first service created an overall experience that was truly exceptional. I highly recommend Eric, Matt, and the entire Porsche Plano team to anyone considering a Porsche purchase, you will not find a better experience. More

AVOID THIS DEALERSHIP IF YOUR BLACK! I scheduled a maintenance appointment with Porsche Plano on August 30, 2025 at 10:30 AM, which was confirmed in advance, including a request for a lo I scheduled a maintenance appointment with Porsche Plano on August 30, 2025 at 10:30 AM, which was confirmed in advance, including a request for a loaner vehicle. When I arrived, I was told there was no record of my loaner request, no advisor available, and no effort was made to accommodate or resolve the issue. I was assured by the service manager that someone would follow up with me to investigate the situation. No one has contacted me to this day. This experience has been frustrating and disappointing, especially given the standards expected of a premium brand like Porsche. My time was disregarded, and I was not treated with the level of professionalism or respect that should be extended to any customer. In addition this type of behavior happens in other states as well, it seems to be “Porsches” consistent practices, I cannot ignore the feeling that this level of disregard and lack of accountability may be rooted in bias or discriminatory practices. As a customer, I expected to be treated with the same courtesy and professionalism afforded to all patrons of a premium brand like Porsche. Unfortunately, my experience has left me feeling mistreated, ignored, and disrespected. More

This review is for Robin, my Service Advisor at Plano Porsche. I just want to say how much I appreciate the way you take care of your customers. From the moment I walk in, you make the whole process feel Porsche. I just want to say how much I appreciate the way you take care of your customers. From the moment I walk in, you make the whole process feel effortless and stress-free. You’ve got such a great balance of professionalism, knowledge, and genuine kindness—it really makes a difference. It’s clear that you go above and beyond to make sure things are done right, and it doesn’t go unnoticed. Thank you for your patience, your attention to detail, and the way you always make me feel like I’m in good hands. You’re truly a big part of what makes this dealership special. More

I recently purchased a 911 at Porsche Plano from out of state, which involved a number of logistical challenges. My sales representative Jorge did everything necessary to make this transaction successfu state, which involved a number of logistical challenges. My sales representative Jorge did everything necessary to make this transaction successful; he provided all the information I needed at all times with constant communication, provided several options where relevant, helped resolve any issues that came up, and kept me informed of our progress along the way. The Finance team was very helpful and open and explained everything clearly, completing the paperwork went very smoothly. I even received a followup from the General Manger checking to see if everything was going well and offering assistance if needed. Overall my experience with Porsche Plano was very positive, everyone there was friendly and helpful, I would highly recommend them. More

I recently purchased a used Volvo from Porsche Plano. It was an amazing experience. They are so friendly, welcoming and great professionals. They cleared all my doubts and very helpful in everyway. T It was an amazing experience. They are so friendly, welcoming and great professionals. They cleared all my doubts and very helpful in everyway. They made my car buying experience an sweet memory. Special Thanks to Mr. Eric, Mr. Mo and Mr. David for all their help and the warmth. More

Super nice, everyone. Eric, Kyndal and Tang were very enjoyable to deal with. They made me feel welcome. Love the car I bought. Thank you all. Eric, Kyndal and Tang were very enjoyable to deal with. They made me feel welcome. Love the car I bought. Thank you all. More

Very efficient service department. Tim Shaffer is awesome service representative. I and my husband have had nothing but great service for several years for all of our Porsche needs. Tim Shaffer is awesome service representative. I and my husband have had nothing but great service for several years for all of our Porsche needs. They let us know how long service will be and make sure we have a loaner or uber for the day and make sure we are taking care of. Really like the video as they work is being done. More

Our sales person Andy is outstanding. He is very helpful and understanding of our needs. This is our third Porsche, and dealing with Plano Porsche mades a joy. He is very helpful and understanding of our needs. This is our third Porsche, and dealing with Plano Porsche mades a joy. More