Porsche Plano

First, the major objectives of the service call were completed. However, it took 8 days. And two minor things were not addressed. Specifically, I asked for the rear left tire to be checked as it has bee completed. However, it took 8 days. And two minor things were not addressed. Specifically, I asked for the rear left tire to be checked as it has been running low on pressure. It had 27psi when I brought it in and it had only 27psi when I took it back. It may have a slow leak yet... I don't know. 2ndly, I asked for the key fob battery to be replaced, but the dash still tells me that the fob battery is low. Finally, the reason for the delay was a fuel injector problem that was fixed. But while I told the service rep, I had a check engine signal that appeared twice and showed him a photo of the message in the cluster, it was not addressed until the tech saw the error again in the final test drive after all the other service was done. It makes me wonder about the thoroughness of communication or attention to detail by the tech. I guess can bring it back to have the tire checked. And the FOB battery replaced. Kind of a hassle though. More

Excellent treatment. Everyone engaged in what I was looking for. I found the right car for my needs through the hard work of Mark Lorenzi. Everyone engaged in what I was looking for. I found the right car for my needs through the hard work of Mark Lorenzi. More

Awesome! Everyone is very friendly and helpful. Mark Larenzi is my sales associate and is excellent. He takes care of me and makes everything so easy. My new Everyone is very friendly and helpful. Mark Larenzi is my sales associate and is excellent. He takes care of me and makes everything so easy. My new 718 Boxster is fabulous !! I always shop this dealership. More

Great place to purchase quality cars. Purchased my second Porche from Mark Laurenzi. Very professional and pleasant to deal with. Purchased my second Porche from Mark Laurenzi. Very professional and pleasant to deal with. More

I had an exceptional experience at Porsche Plano! From the moment I walked in Mark L treated me like family, he was knowledgeable and went above and beyond to make sure I found the right car for my n From the moment I walked in Mark L treated me like family, he was knowledgeable and went above and beyond to make sure I found the right car for my needs and helped me with all the options that made sense for me without spending over. He even went out of his way to help me with the financing process to make the transaction smooth and easy, and I never felt pressured to make a decision. Even after I got my car he continues to follow up with me regularly to see if I have any questions or need anything at all which is greatly appreciated. I would definitely recommend Porsche Plano to anyone in the market for their new dream car! More

Absolutely excellent service and wonderful care. I cannot say enough about the positive experiences with Porsche Plano. Manni is great. I cannot say enough about the positive experiences with Porsche Plano. Manni is great. More

My advisor Jeff was very courteous and professional. He recognized I had an appointment and attended to me right away. The overall dealership is warm and welcoming. The only feedback that I would give i He recognized I had an appointment and attended to me right away. The overall dealership is warm and welcoming. The only feedback that I would give is that they took a little over 2 hours to get my state inspection and car washed, I felt 2 hours is quite excessive. Other than that the experience was great. All the staff seemed friendly and genuinely want to help. More

Took my GT-4 in to reset the systems after work was performed. Diagnosis was quick and parts in stock. Got everything done quickly and easily. Great to work with the service department and Jeff was ver performed. Diagnosis was quick and parts in stock. Got everything done quickly and easily. Great to work with the service department and Jeff was very helpful. The other advisors stepped in when Jeff was tied up and were very helpful. More

Overall excellent service. The service advisor walked me through what was needed and did not try to add on unnecessary items due to the low mileage of my vehicle. I have been The service advisor walked me through what was needed and did not try to add on unnecessary items due to the low mileage of my vehicle. I have been very pleased with the Porsche Plano service department through my experience with several vehicles I have purchased there. More

Outstanding service. The service manager was able to accommodate my busy schedule and pick up and deliver my vehicle to my home The service manager was able to accommodate my busy schedule and pick up and deliver my vehicle to my home More