Porsche Plano

AVOID THIS DEALERSHIP IF YOUR BLACK! I scheduled a maintenance appointment with Porsche Plano on August 30, 2025 at 10:30 AM, which was confirmed in advance, including a request for a lo I scheduled a maintenance appointment with Porsche Plano on August 30, 2025 at 10:30 AM, which was confirmed in advance, including a request for a loaner vehicle. When I arrived, I was told there was no record of my loaner request, no advisor available, and no effort was made to accommodate or resolve the issue. I was assured by the service manager that someone would follow up with me to investigate the situation. No one has contacted me to this day. This experience has been frustrating and disappointing, especially given the standards expected of a premium brand like Porsche. My time was disregarded, and I was not treated with the level of professionalism or respect that should be extended to any customer. In addition this type of behavior happens in other states as well, it seems to be “Porsches” consistent practices, I cannot ignore the feeling that this level of disregard and lack of accountability may be rooted in bias or discriminatory practices. As a customer, I expected to be treated with the same courtesy and professionalism afforded to all patrons of a premium brand like Porsche. Unfortunately, my experience has left me feeling mistreated, ignored, and disrespected. More

This review is for Robin, my Service Advisor at Plano Porsche. I just want to say how much I appreciate the way you take care of your customers. From the moment I walk in, you make the whole process feel Porsche. I just want to say how much I appreciate the way you take care of your customers. From the moment I walk in, you make the whole process feel effortless and stress-free. You’ve got such a great balance of professionalism, knowledge, and genuine kindness—it really makes a difference. It’s clear that you go above and beyond to make sure things are done right, and it doesn’t go unnoticed. Thank you for your patience, your attention to detail, and the way you always make me feel like I’m in good hands. You’re truly a big part of what makes this dealership special. More

I recently purchased a used Volvo from Porsche Plano. It was an amazing experience. They are so friendly, welcoming and great professionals. They cleared all my doubts and very helpful in everyway. T It was an amazing experience. They are so friendly, welcoming and great professionals. They cleared all my doubts and very helpful in everyway. They made my car buying experience an sweet memory. Special Thanks to Mr. Eric, Mr. Mo and Mr. David for all their help and the warmth. More

Super nice, everyone. Eric, Kyndal and Tang were very enjoyable to deal with. They made me feel welcome. Love the car I bought. Thank you all. Eric, Kyndal and Tang were very enjoyable to deal with. They made me feel welcome. Love the car I bought. Thank you all. More

Very efficient service department. Tim Shaffer is awesome service representative. I and my husband have had nothing but great service for several years for all of our Porsche needs. Tim Shaffer is awesome service representative. I and my husband have had nothing but great service for several years for all of our Porsche needs. They let us know how long service will be and make sure we have a loaner or uber for the day and make sure we are taking care of. Really like the video as they work is being done. More

Our sales person Andy is outstanding. He is very helpful and understanding of our needs. This is our third Porsche, and dealing with Plano Porsche mades a joy. He is very helpful and understanding of our needs. This is our third Porsche, and dealing with Plano Porsche mades a joy. More

Bought my 2016 Porsche Macan on May 17th 2025 it went back to the shop May 19th for Transmission problems. Finally got it back on June 30th due to warranty. Want a huge thank you to Patrick for a great p back to the shop May 19th for Transmission problems. Finally got it back on June 30th due to warranty. Want a huge thank you to Patrick for a great professional and communicator thru the whole process. More

Very efficient service department. They know how long it will take to complete the service and usually complete before that deadline. They know how long it will take to complete the service and usually complete before that deadline. More

David was great. Process was easy and smooth. Great dealership. Traded my Audi for a Porsche Process was easy and smooth. Great dealership. Traded my Audi for a Porsche More

Ming was great. He helped us with everything we needed. We will be back to get our next car with him!!! He helped us with everything we needed. We will be back to get our next car with him!!! More