Porsche Plano
Plano, TX
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I live in Austin, Texas and found a car I wanted at Boardwalk in Plano. It's about 200 miles away so I was apprehensive about working with a dealer that would not be servicing the car. I gave them my Boardwalk in Plano. It's about 200 miles away so I was apprehensive about working with a dealer that would not be servicing the car. I gave them my VIN on my older Porsche trade in. We negotiated over the phone and I drove up the next day to trade in my car. To my surprise, it was the most-pleasant car buying experience I have ever had. Tracy honored his price on my trade in, and the new car was exactly like he said. I indicated that I wanted to put a front license plate on the car, and Tracy sent one to my house without hesitation. That was very good. I also had to get back to my wife (she was expecting), and he had all of the paper work ready to go. It was a very smooth, very enjoyable experience. Tracy called me after I had the car for a week to ensure that there were no issues and asked if I needed anything. I have never had a dealer do that before. I am going to buy all of my Porsches from Tracy from now on. I'm going to drive up to Plano and work with him exclusively. That is a big deal. More
I was searching for a pre-owned vehicle online and came across the vehicle that I was looking for at Boardwalk Porsche. I contacted them and they were very professional and ready to show me the vehicle. across the vehicle that I was looking for at Boardwalk Porsche. I contacted them and they were very professional and ready to show me the vehicle. I met one of the salesman, Dave Balthrop at the dealership and he drove the vehicle to the front of the dealership for me to inspect and test drive. Unfortunately, it was a bit late in the day so I decided to come in another day to work the deal. Since I had missed Dave, I was helped out by Chris Williamson who was also a pleasure to work with. They both were very professional and friendly and easy to work with. Not much negotiating in the price but from looking at the same vehicle elsewhere, Boardwalk Porsche definitely had anyone beat even on the pre-owned vehicles but a lot. When it came to the financing, I went through my own bank and had to make a third trip to the dealership when I got a chance to meet one of the managers, Matt Williams. He was also very professional and got the deal done!!! I am now enjoying my vehicle with no problems thanks to the guys at Boardwalk Porsche. I would highly recommend anyone looking for a new Porsche or any pre-owned vehicles to stop by. They will treat you right. In addition, the receptionists were very nice and welcoming and each time I went in, there was not a time when I wasn't offered a soda or coffee. After purchasing my vehicle, I took it in to get it washed when I was assisted by Isaac, one of the service advisors. He was very pleasant to work with and very informative about any questions I had asked. I feel like I received five star service from everyone here and it more than exceeded my expectations. Thank you guys and keep up the great service! More
Mark is outstanding! His professionalism and expertise makes you feel very at ease. The overall experience was great, which is saying alot considering I don't like most dealerships. Thank you Mark and Tha makes you feel very at ease. The overall experience was great, which is saying alot considering I don't like most dealerships. Thank you Mark and Thank you Boardwalk. More
The customer service was fantastic. Mark was knowledgeable, friendly, and helpful. The dealership was clean and well organized. The car we looked at was the Panamera - beautiful vehicle! Want knowledgeable, friendly, and helpful. The dealership was clean and well organized. The car we looked at was the Panamera - beautiful vehicle! Want it in stick shift, doesn't come in that model, so Mark pointed us in a new direction Cayman. We loved it! Wonderful experience. More
I highly recommend this dealership. Especially the general manager Mike Marsh has been very professional and very generous in making sure I was happy and satisfied as a customer. If you are considerin general manager Mike Marsh has been very professional and very generous in making sure I was happy and satisfied as a customer. If you are considering buying a Porsche you definitely need to go to this dealership. Salesperson Adrian Jacobs has been very helpful in informing every step of the order process. Overall I have been very satisfied. More
I live in Oklahoma and purchased a 2012 Cayenne S as a Christmas present for my wife from Owen Scales on 12/16/11. My overall experience dealing with Owen was exceptional! Owen KNOWS HOW TO WORK HARD! Christmas present for my wife from Owen Scales on 12/16/11. My overall experience dealing with Owen was exceptional! Owen KNOWS HOW TO WORK HARD! Surprisingly, in the end, every reasonable offer and request I made over the phone was agreed to and everything was delivered as promised! I also feel Owen is an honest person. Here's why. After we agreed on the deal, I asked Owen to park my new Cayenne inside for two days until I can drive down to TX to pick it up. Knowing that I live in OK, Owen could have said "...no problem. I'll make sure the car is parked inside." But, he was honest and told me that he couldn't do that due to policy, but not to worry because the car is parked under a tent and "out of the weather." Of course, this wasn't ideal for me, but I appreciated his honesty. This kind of behavior is extremely hard to find nowadays, especially in the car sales business! In the end, I arrived in TX on Friday to pick up the Cayenne. My wife's new Porsche was detailed and ready to go. And, knowing that this was a surprised Christmas present for my wife, Owen went above and beyond and even sent home a personal gift so I can give to my wife! It was one of the best car purchasing experience I've ever had. Everything Owen promised to do on the phone was delivered upon my arrival! Would I contact Owen again in the future? MOST DEFINITELY! Thank you Owen for a job well done and for a wonderful Porsche purchasing experience! BTW, how was the drive home from TX? It was totally awesome! Unequivocally, the 2012 Cayenne S is the BEST SUV I've ever driven! More
Adrian helped me order my newest Porsche & was a true pleasure!! He was extremely knowledgeable in all options available, never ONCE did I feel any pressure from making the initial deposit to actual del pleasure!! He was extremely knowledgeable in all options available, never ONCE did I feel any pressure from making the initial deposit to actual delivery of the car! He updated me on a regular basis as to the arrival date, & always was calm & confident in his disposition!!Boardwalk Porsche is truly levels above in service before, during, & after the sale! More
Owen was extremely nice and friendly - it was one of the greatest NEW Car purchase i have ever had - actually everyone at your facility was very professional and had a great smile on their face I showed up greatest NEW Car purchase i have ever had - actually everyone at your facility was very professional and had a great smile on their face I showed up at closing time on Sat night, Own was able to assist me with great enthuiasm and pleasure - Susan the finance Manager was a great pleasure to work with as well - I thank everyone for a great service and going above and beyond - Ayman Omar More
David did an excellent job from the beginning inquiry until the final sale. His professional attitude and unsurpassed knowledge of the car really made the purchase a comfortable experience. I would not h until the final sale. His professional attitude and unsurpassed knowledge of the car really made the purchase a comfortable experience. I would not hesitate to send my closest friends and best clients his way. More
They have a first class service, my car is always ready on time, and the work is done right the first time. Just incredible service! on time, and the work is done right the first time. Just incredible service! More