
Porsche Plano
Plano, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Excellent service at Boardwalk Porsche. Everything was prepared and ready when we came up from Houston to pick up the car. We were also given a good briefing on the car before taking off and driving back prepared and ready when we came up from Houston to pick up the car. We were also given a good briefing on the car before taking off and driving back down to Houston. More
The service department at Boardwalk Porsche in Plano stands apart from other comparable dealerships in the area by focusing on exceptional service. At some point, products and services become commoditi stands apart from other comparable dealerships in the area by focusing on exceptional service. At some point, products and services become commoditized and difficult to differentiate between companies with comparable offerings: this is what truly separates Boardwalk from the herd as they goes above and beyond what is typical, and that makes the experiences painless, informative, and above all, pleasant. Although my service experiences have been primarily with Jeromy Boulet, I have had the occasional interactions with others at Boardwalk such as Isaac in service and Matt in parts. The high-quality experience remains the same. I look forward to my next visit to Boardwalk! More
Jeromy, and the other service staff are always professional, friendly and informative whenever I bring my vehicles into the shop for service. I have purchased and serviced 5 porsches through Board professional, friendly and informative whenever I bring my vehicles into the shop for service. I have purchased and serviced 5 porsches through Boardwalk since 2005 and have found that the service staff, and especially Jeromy, have gone out of their way to insure my experience has been top notch! One example in particular that I may relate occurred a couple of years ago soon after I purchased a new Cayenne GTS. My son and I decided to drive to the East coast from Dallas. In Eastern Louisiana in the middle of nowhere, we ran over a drive shaft someone had dropped in the middle of the highway, shredding my very expensive coustom wheels. Porsche Roadside Assistance towed the car to a dealer in Jackson Mississipi. The dealer there was not equipped with custom wheels that would fit my car so Jeremy and the parts department shipped a wheel that would work to the Jackson Mississipi dealer while my son and I continued our trip with a loan car. On the way back through Jackson, we picked up the GTS with the temporary wheel and drove it back to Dallas where it was replaced. More
They're very attentive to my needs and answer all my questions. The quality of their work is very good except for one case (and they quickly corrected it), and they complete it in a reasonable amount o questions. The quality of their work is very good except for one case (and they quickly corrected it), and they complete it in a reasonable amount of time. But being a Porsche dealer, good prices aren't their forte, but that's to be expected. More
Jeromy Boulet of Boardwalk Porsche is the only service rep I would ever consider consulting . Having owned many porsches over the last 15 years I know how important a hard working rep can be . Jeromy h rep I would ever consider consulting . Having owned many porsches over the last 15 years I know how important a hard working rep can be . Jeromy has on many occasions gone well out of his way to find creative ways to cut the costs of my service visits without compromising the quality of work being performed . Service performed has always exceeded my expectations and has never come in over budget - it usually comes in under budget . The service has always been completed either on time , or early - even in instances where I didn't think it could be done due to the complexity of the job. More
David Loder at Boardwalk Porsche is by far the most professional sales consultant I have ever dealt with. I have bought several cars during my lifetime and none of them compare to this car buying exper professional sales consultant I have ever dealt with. I have bought several cars during my lifetime and none of them compare to this car buying experience. David and the entire team at Boardwalk Porsche made the entire process extremely easy. I work in the service industry and value great service...great service is a rare find these days but Boardwalk Porsche exemplifies great service in all aspects of what they do. I highly recommend David!! More
Excellent service dept. Well Trained, friendly and knowledgable staff. Accurate diagnosis and repair of vehicle. I have used this dealership exclusively for maintenance and repair work and intend on knowledgable staff. Accurate diagnosis and repair of vehicle. I have used this dealership exclusively for maintenance and repair work and intend on purchasing my next vehicle from them. More
Boardwalk Porsche is a first rate dealership. After dealing with other shops and dealers in town I have learned to always come back to Boardwalk. The Service advisers are knowledgeable and caring with dealing with other shops and dealers in town I have learned to always come back to Boardwalk. The Service advisers are knowledgeable and caring without being too stuffy. The parts department is competitive on price and willing to go the extra mile to make sure you get what you need. As far as the service techs, I cannot say enough good things about them. I find the technicians understanding of my desires for the car and willing to make things happen in a way to makes everyone happy. I always use Boardwalk Porsche for my service and parts needs. More
I highly recommend John Gladwill in the service department based on his knowledge and expertise. He does not do work that is not needed and is truly an expert when it comes to Porsches. department based on his knowledge and expertise. He does not do work that is not needed and is truly an expert when it comes to Porsches. More
Over the years I have purchased a lot of cars and it is one of those things that are just a necessity of life but at the same time the process is worse than going to the Dentist! I can honestly say that m one of those things that are just a necessity of life but at the same time the process is worse than going to the Dentist! I can honestly say that my perception has been changed regarding car dealers from the time I started emailing David Loder regarding one of their cars till the time I walked into the Boardwalk dealership - pleasant is an understatement. What I expected based on the type and price of cars that are being sold that I would encounter the arrogance that I had already encountered at other Porsche dealerships. Everyone I met at the dealership made me feel at home, welcome and appreciative that I was there looking to purchase from their dealership. David went out of his way to ensure that I was taken care of in all aspects of the purchase even to the point of switching out the drivers seat which had a minor flaw. Most other places would have had me come back for the repair at which time on your return I would have just been another number standing in line. With Boardwalk they kept personnel around to switch out the seat if that had been my preference. Now come on folks, what damn car dealer have you been to lately where YOU had a say on anything! At Boardwalk you are actually treated as a real person and I really do not think it would have matter what type of car they were selling. The type of atmosphere encountered at Boardwalk can only be achieved if the person at the top of the food chain truly believes that customer service is the ONLY way any type of company can differentiate from their competitors. It is not just lip service, it is apparent that the individuals employed by Boardwalk have this philosophy engrained in them or they would not be employed at Boardwalk. Thanks again everyone, and yes David this will cost you a white polo! LOL Seriously, for top notch service ask for David Loder, he not only sells Porsche's he drives them as well which says a lot about the vehicles!! More