
Porsche Plano
Plano, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I have been very impressed with all of the staff with whom I have dealt so far. When I took in my car for warranty work, it took about a week to get the car back. To "make up" for the delay, the Servic whom I have dealt so far. When I took in my car for warranty work, it took about a week to get the car back. To "make up" for the delay, the Service Dept. arranged to have the car completely detailed, which I didn't expect. More
My name is Tamara Birch and I recently secured a build My name is Tamara Birch and I recently secured a build date for my new Porsche Cayenne. I had to tell you about my experience. Before making a My name is Tamara Birch and I recently secured a build date for my new Porsche Cayenne. I had to tell you about my experience. Before making a decision on which car to purchase I checked out the dealerships I planned to purchase from. Boardwalk was the first dealership I went to and that is also where I met Logan Bains. I went to other dealerships and even got a quote for $10,000 less that what Logan quoted from a USAA affiliated dealership. I called Logan and asked him if he could match that price and he was very upfront when he told me that he couldn’t and doesn’t understand how anyone could because of the high demand of the Cayenne (of course, I went to the other dealership). Their salesperson told me that they would gladly honor that price. By the time he came back with a proposal it was $10,000 more that the USAA price, due to trade in and other fees (I thought that was interesting). I immediately thought about what Logan said and came back to do business with him. The reason I came back was not only because of the bottom line (Cayenne is pretty much non-negotiable) but because of the service I received at Boardwalk. Your dealership was the only dealership out of four in the area and three in florida that someone actually called me rather than send out an email template. I must say that the service I received from Logan as well as everyone else at Boardwalk Porsche was outstanding. He is very personable and his honestly from the beginning set the tone for the relationship. I respect that he was honest and upfront even if it meant he couldn’t tell me what I wanted to hear. It is a great reflection of the service I have received from the dealership thus far and a great indicator of the service I will receive in the future. I am so happy that I walked into Boardwalk Porsche that day and look forward to picking up my Cayenne! Tamara B People rarely remember what you say but they never forget how you made them feel More
I had a great experience purchasing a CPO from Boardwalk Porsche. From returning calls and setting up appointments to the final delivery of the car, this dealer excels. I worked with Janine Whitney througho Porsche. From returning calls and setting up appointments to the final delivery of the car, this dealer excels. I worked with Janine Whitney throughout the purchase process and she is top notch. She worked around my schedule and went above and beyond her duties in order to make the whole process seamless. I would definitely buy again from them and select Janine as my sales person as well. And by the way, the price was excellent !!! More
I have purchased 2 Porsches from this dealership one New and the other Used. Both times the sales people were great, they anwsered all my questions and were very helpful in explaining the differences betwee and the other Used. Both times the sales people were great, they anwsered all my questions and were very helpful in explaining the differences between the models of cars. David Loder was the first sales person I purchased my car from and on the second puchase I worked with another sales person because David was busy and he was great also. I have brought both of my cars into the service department were Tim and the mechanic John have been more than exceptional in helping me with upgrades and basic service. I highly recommend this dealership to anyone and will continue to do business with them for as long as they are around. Thank You Kyle W Pogue More
We purchased our Cayman S from David Loder. The experience was by far the best I had ever had when purchasing a car. David knew everything about the car and could answer all our questions. He was experience was by far the best I had ever had when purchasing a car. David knew everything about the car and could answer all our questions. He was also very easy to work with and very enthusiastic about Porsche. David has consistently followed up on any issues after the sale. I have recommended him to my neighbors. My service advisor post sale is Isaac Madrid. Isaac is very responsive and is always considerate of my time when taking the car in for service. Isaac always explains what is being done and communicates very well. I also take in my wife's BMW for service so I have a good comparison. Isaac's Porsche service is far superior to the service we receive at BMW. More
My 1999 Boxster had a broken transmission. I scheduled an appointment with John Gladwell in advance and he was able to clear his schedule so all the work could be done in one day. John repaired the trans an appointment with John Gladwell in advance and he was able to clear his schedule so all the work could be done in one day. John repaired the transmission and performed a four wheel alignment. Highly recommended. More
From the moment I walked into Boardwalk, my experience was outstanding. The salesperson working with me, the receptionist, and other sales people made me feel like I was an important part of the business was outstanding. The salesperson working with me, the receptionist, and other sales people made me feel like I was an important part of the business equation at Boardwalk... the way a customer should feel. I love the vehicle and the service experience was first class. Having owned (4) BMWs prior to my Porsche, my expectations of dealer support had dropped considerably. Boardwalk raided the bar back to where it belongs. I look forward to purchasing my next auto @ Boardwalk. -TH More
We purchased a 2003 BMW M5 from David Loder. Boardwalk Porsche had taken it in trade on a new Porsche. We had been looking for sometime for this 2003 M5. Mileage/Exterior-Interior Color/Trim Package/Hist Porsche had taken it in trade on a new Porsche. We had been looking for sometime for this 2003 M5. Mileage/Exterior-Interior Color/Trim Package/History/etc. David and the Boardwalk Staff were as excited as we were that we finally found the car... As the service records were not available we were a bit wary to purchase, David Loder and his coworker called the previous owner and asked if he would mind talking to us. We talked for 8 minutes or so and decided to purchase the car. We asked to have the BMW dealer check out the car and visited the BMW dealership to make an appointment. The BMW service adviser told us not to waste our money because the staff/service techs at Boardwalk Porsche were excellent and would check out the vehicle as well as BMW could. We thought that was an exceptional recommendation from a competitor. David Loder did everything we asked and on time. We have recommended him and Boardwalk Porsche to our co-worker and will not hesitate to recommend David and Boardwalk Porsche in the future. More
I had been searching for a Porsche for weeks. During this time I contacted Boardwalk Porsche and Janine Whitney emailed me back promptly. At the time I was looking for a Boxster but living 200 miles away fro time I contacted Boardwalk Porsche and Janine Whitney emailed me back promptly. At the time I was looking for a Boxster but living 200 miles away from Plano made the timing difficult for me to look at Boardwalk's inventory before they sold them. I then decided to buy a 911 and bought one promptly from an online dealer in Houston. During this time Janine and I had exchanged many very helpful -to me- emails. So, when I needed someone to look over the 911 I had purchased-there was no hesitation- I contacted Janine and she set it up with Isaac Madrid in the service department. Isaac was just as friendly and informative as Janine had been and made me feel confident that they would inspect the car thoroughly and let me know if they found any issues with it. Isaac communicated with me promptly several times a day to let me know what was going on.If there was any doubt as to exactly what the problem was he let me talk to the man working on the car,Fred, who took as much time as I needed to fully understand the situation and what my options were. Isaac compiled a list of prioritized steps I should consider doing. Isaac also told me about a February special that reduced all the parts they used by 20 per cent-a great savings that I would have not known of! I took their suggestions and they serviced the car and replaced a few things in a very short time. I went to pick up the car and met all these very friendly and knowledgeable people. They treated me like an old friend and showed me around their most impressive facility and introduced me to anyone that had been involved with my car. While Isaac was showing me the car and explaining a few things to me he noticed something else that he wanted to have done before I took it. Janine started showing me the incredible inventory of gorgeous Porsches Boardwalk has. After learning a little more about my preferences she got the keya and we took a new 911 with PDK out for a spin....wow...I have never been so impressed with a car.There is no doubt what my next car will be and to whom I will go to to buy it. I drove my car home and it has performed flawlessly. Janine has kept in touch to make sure all is well. Boardwalk Porsche is an extremely well managed dealership with an incredible group of people who seem to take joy in helping people with the Porsche experience. I did not know what I was missing and now that I own a Porsche I will never be with out one. Thank you Janine and Isaac! More
I have done business with Boardwalk for over 10 years and they continue to exceed expectations. Roger and Larry are the best parts guys in the country. They almost always have the parts I need and are very they continue to exceed expectations. Roger and Larry are the best parts guys in the country. They almost always have the parts I need and are very knowledgeable on older cars. Tim and Chuck in service are a great combination. They resolve issues quickly, efficiently and in a friendly manner. They both work hard to explain the work being done with no surprises. More