Porsche Riverside - Service Center

great service experience I had a great service experience from the moment I called this dealership. The person who took my appointment was so nice. When I got there Adrian gr I had a great service experience from the moment I called this dealership. The person who took my appointment was so nice. When I got there Adrian greeted me and made me feel welcomed. Service was quick and ready when he said it would be. They even washed my car. Ill be back. More

quality service I highly recommend this service center. The service I was provided with was friendly and the quality was good. My overall experience here was excellen I highly recommend this service center. The service I was provided with was friendly and the quality was good. My overall experience here was excellent. More

Emergency service required to continue trip home. Cindy and Conrad were more than helpful when my Boxster broke down (heater valve and water pump leak). Although I was towed in around mid-day and the Cindy and Conrad were more than helpful when my Boxster broke down (heater valve and water pump leak). Although I was towed in around mid-day and the repairs could not be completed by closing, they provided a free rental car and were continually solicitous regarding my welfare (I am diabetic) as I waited. All the employees of this dealer were extraordinarily friendly. The car repairs were completed in a timely manner and the car performed perfectly on my way home to Las Vegas. This dealership should stand as a prime example of the finest kind of service and customer commitment expected of a high end operation like Porsche. More

Great service experience I received great service here. He was very helpful and courteous. I will recommend this place to others. Thanks for a very professional experience and I received great service here. He was very helpful and courteous. I will recommend this place to others. Thanks for a very professional experience and helping. More

First Rate customer service First time taking in my 911 and I was astounded by the level of service I receieved. Adrian Madrid was my service advisor and it was a pleasant exper First time taking in my 911 and I was astounded by the level of service I receieved. Adrian Madrid was my service advisor and it was a pleasant experience to be involved in every step of my car's service visit. I appreciated being contacted by email and a phone call with status updates. I will continue to service my vehicle here and be happy to refer my Porsche buddies to Adrian for outstanding customer service. More

Excellent Service This is the first time I've had my 2006 Cayman S serviced at Walter's and the service was excellent. I have never had such great service at any deale This is the first time I've had my 2006 Cayman S serviced at Walter's and the service was excellent. I have never had such great service at any dealership. My service rep kept me updated throughout the day on the status of my vehicle and when she realized it would take more than one day she was quick to offer me a loaner Porsche to use until my car is finished. It has been a truly wonderful experience dealing with Walter's. More

Great service experience with Adrian Madrid Adrian was very flexible and worked with me on my requests when I brought the car in. He communicated with me every step of the way. Best service ad Adrian was very flexible and worked with me on my requests when I brought the car in. He communicated with me every step of the way. Best service adviser that I have ever worked with. More

First service This was my first service experience for my Carrera. From making my appointment with Kelly to Adrian greeting me, answering my many questions, and bei This was my first service experience for my Carrera. From making my appointment with Kelly to Adrian greeting me, answering my many questions, and being very helpful in general...it was a great experience! Thank you to the entire Walters Service Team as I look forward to being a long term customer. More

Above and beyond. Have a 09 cayenne that needed a high pressure fuel pump replaced and during cars evaluation, it was determined that one of the horns was also in neede Have a 09 cayenne that needed a high pressure fuel pump replaced and during cars evaluation, it was determined that one of the horns was also in needed of replacement. After talking with Conrad Castillon, service manager, he stated that he would ask Porsche for goodwill assistance since the pump was a recall item, which although had already been replaced as well as the horn, that Porsche stands behind their cars and there might be a financial savings if agreed upon. To my surprise and delight, within a week, I received a phone call that both items would be covered 100%. The car was finished the next day, all clean and ready to drive home. I can say I have ever had a dealership/service manager go out of their way to help a customer. I was so impressed, that yesterday I ordered a new turbo cayenne. Walter's will be my dealership of choice. More

Porsche 911 turbo s serviced by Adrian Madrid Took my car in for service due to a check engine light. I have dealt with Adrian twice now and on both occasions he was friendly and answered all my Took my car in for service due to a check engine light. I have dealt with Adrian twice now and on both occasions he was friendly and answered all my questions. He kept me up to date throughout the service, he made sure to give me an update before the end of the day regarding the progress of the service before he took off for the day. Great guy to deal with and I would recommend getting your porsche serviced here. More