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Porsche Riverside - Service Center

4.9

342 Lifetime Service Reviews

3210 Adams St, Riverside, California 92504

342 Reviews of Walter's Porsche - Service Center

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November 18, 2019

"Porsche Riverside Service Representative Michael..."

- FL

Porsche Riverside Service Representative Michael Barcelona was very helpful and professional providing excellent customer service. I’ll continue to use the services of Porsche Riverside in California.

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Recommend Dealer
Yes
Employees Worked With
Nov 19, 2019 -

Porsche Riverside responded

Thank you for leaving Michael this 5-star review! We are so pleased that he could be of remarkable assistance to you, and that the quality of his work has earned your confidence. We appreciate your business and look forward to continuing to provide you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

November 18, 2019

"Henry Quezada in service was professional and took care..."

- MichaelM

Henry Quezada in service was professional and took care of my issues. He communicated with me in a timely manner and had the car back to me in the time promised.

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Recommend Dealer
Yes
Employees Worked With
Nov 19, 2019 -

Porsche Riverside responded

Michael, Thank you so much for your positive feedback! We are so glad that we had the opportunity to serve you, and we are pleased to know that Henry took great care of you and your automotive needs. We wish you safe travels and look forward to continuing to offer you the same quality and efficient service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

November 11, 2019

"Great experience "

- hassanhaddadin

Nothing but five starts except for the price. They were excellent throughout the process from making appointment until paying the bill. Used to go to San Diego for service this is by far better experience.

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Yes
Employees Worked With
Nov 14, 2019 -

Porsche Riverside responded

Hassan, Thank you for your 5-star review! We appreciate you giving our dealership a chance, and we are proud that our efforts met your satisfaction. It is our pleasure to assist you in any way possible. Please feel free to give us a call if there is anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

November 01, 2019

"The best service I’ve ever experienced in all car..."

- Gil

The best service I’ve ever experienced in all car dealerships that we been. I feel so proud and special that I own a Porsche. Thank you Henry Quezada for the great service. Special Thanks also to Tony Nguyen from sales Dept for being true to your promise.

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Yes
Employees Worked With
Nov 04, 2019 -

Porsche Riverside responded

Gil, Thank you so much for your amazing review! We are thrilled that you chose to be a Porsche owner as well, and it is our pleasure to provide you and your vehicle with our best quality care. We wish you safe travels and look forward to continuing to serve you and your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

October 28, 2019

"Took my 2018 Cayman to Porsche Riverside and as always my..."

- Cayman Clouds

Took my 2018 Cayman to Porsche Riverside and as always my service advisor Henry Quezada was great and explains everything they’re going to work on. Makes me feel like I’m involved with the process. Calls to let me know what stage everything’s at and what to expect next. I enjoy going to Riverside Porsche. Great people and great service. Thanks Henry Quezada!

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Yes
Employees Worked With
Oct 29, 2019 -

Porsche Riverside responded

Thank you for taking the time to share this excellent feedback! We are so appreciative of your business, and we are overjoyed that Henry's service met your satisfaction once again. It is our pleasure to serve you, and we hope to continue providing you and your vehicle with our best care for years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

October 28, 2019

"I took my Cayenne in for a recall. Henry Quezada helped..."

- Elizabeth

I took my Cayenne in for a recall. Henry Quezada helped me right away and throughout the whole servicing process. He made my experience very pleasant and kept me updated on my vehicle the entire time.

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Recommend Dealer
Yes
Employees Worked With
Oct 29, 2019 -

Porsche Riverside responded

Elizabeth, Thank you for taking the time to let us know that Henry took great care of you throughout your visit. It is our goal to ensure that our customers' experiences are as seamless as possible, and we look forward to continuing to provide you and your vehicle with our best service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

October 21, 2019

"Excellent customer service"

- Aisha

Michael Barcelona provided excellent service. Car was ready on time. The overall service schedule time was quick. Also, my service advisor has a loaner car ready for me. I didn’t have to wait much.

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Recommend Dealer
Yes
Employees Worked With
Oct 22, 2019 -

Porsche Riverside responded

Aisha, Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are pleased to know that Michael took exceptional care of you and your automotive needs. We appreciate your business and look forward to continuing to serve you and your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

October 07, 2019

"GREAT SERVICE!"

- YorbaPorsche

Overall great service department, kept us informed of status of vehicle. Service quote was even lower then what was quoted! :) Henry Quezada is always helpful and goes out of his way to make sure we are taken care of! Michael Barcelona also was a great help. he stepped in for Henry while he was busy with another customer getting me checked in for service

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Recommend Dealer
Yes
Employees Worked With
Oct 09, 2019 -

Porsche Riverside responded

Thank you so much for your wonderful review! It is our pleasure to serve you, and we are overjoyed that our team's efforts consistently meet your satisfaction! Providing top-notch service and deals is so important to us, and we look forward to offering you nothing less in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

October 07, 2019

"Michal Barcelona and Walter's Porsche Rock!Mike..."

- james l

Michal Barcelona and Walter's Porsche Rock! Mike continues to amaze me! He greeted me, adressed my concerns, and took care of my car all in a very professional and friendly manner. Great job as usual! James Liu Porsche owner

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Recommend Dealer
Yes
Employees Worked With
Oct 09, 2019 -

Porsche Riverside responded

James, Thank you for your very kind review! We are delighted to know that Mike consistently offers you the quality service that you so much deserve. It is our goal to make our customers' experiences as seamless as possible, and we look forward to continuing to provide you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

September 30, 2019

"Mike Barcelona provides great customer service and knows..."

- Patillofamily

Mike Barcelona provides great customer service and knows how to take care of his customers. Mike’s level was of customer service is always outstanding.

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Recommend Dealer
Yes
Employees Worked With
Oct 01, 2019 -

Porsche Riverside responded

The Patillo family, Thank you so much for leaving Mike this 5-star review! He is certainly an incredible asset to our team, and it is wonderful to know that he has your confidence. Please drive safely, and don't hesitate to let us know how he and the team may serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

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