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Porsche Riverside - Service Center

4.9

254 Lifetime Service Reviews

3210 Adams St, Riverside, California 92504

254 Reviews of Walter's Porsche - Service Center

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November 17, 2018

"Patient help"

- Min

It is a patient person. Because I don't know much about the car and the English is not good, he can patiently explain and provide advice. thank you very much!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 19, 2018 -

Porsche Riverside responded

Thank you so much for sharing this great review! It is such a delight to hear that Henry was so thoroughly helpful to you during your recent visit, and that he ensured that you were fully confident in your service. Please let us know if there is anything more we could assist you with in the future, and be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

November 17, 2018

"XLNT CONVENIENT SERVICE WITH DAVID BARRON"

- Pat Brotman MD

I picked up a large bolt in my rear tire on my Macan GTS. David Barron arranged for me to pick up a loaner car the night before i took my car in. I had my car trucked into the dealer first thing in the morning. I was able to pick up my car a couple of hours later on my way to work. I always receive first class service at Porsche Riverside and David Barron always makes it happen.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
David Barron
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 19, 2018 -

Porsche Riverside responded

Hi Pat, Thank you so much for leaving us this great feedback! We are so happy to hear that David and the team ensured that your vehicular issue was resolved promptly, and that you were well taken care of throughout the entirety of your experience. We strive to provide our guests with nothing short of exceptional service, and we look forward to continuing to do so in the future. Be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

November 16, 2018

"Fair and honest repair."

- CharlieK911

Mike Barcelona cared for me and my Carrera S in a most professional manner. Product knowledge, discount parts prices, and clear communication are his tools. I not only recommend him and this dealership, I say, one would be making a serious mistake by trading anywhere else!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Barcelona
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 19, 2018 -

Porsche Riverside responded

Hi Charlie, Thanks so much for leaving us this wonderful review and recommendation! We are so pleased to hear that Mike provided you with informative and transparent assistance- on top of a great deal. We are honored to have your confidence, and we look forward to the opportunity to serve you again in the future! Be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

November 16, 2018

"Quick and courteous"

- dtrang

I brought in my 2018 Porsche Macan to get a rattling sound checked out. Henry Quezada worked with me to get a technician out for a test drive and provide me a loaner vehicle. The whole process was very quick and they were able to identify and fix my car within the same day.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 19, 2018 -

Porsche Riverside responded

It's so great to hear that Henry and the team were able to take care of you and your vehicular issue so quickly and efficiently! It is our pleasure to assist you, and we ask that you feel free to contact us if there is anything more we could help you with in the future! Be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

November 05, 2018

"Michael Barcelona is superb!"

- Andy C

It's always great working with Michael Barcelona. I'm very pleased with his attention to detail and his communication before, during and after the service!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Barcelona
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 06, 2018 -

Porsche Riverside responded

Hi Andy, Thank you so much for this positive feedback! We're so delighted that Michael was so thorough and communicative throughout the entirety of your service! It is our pleasure to offer you our best assistance, and we hope to continue to serve you in the future. Be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

November 01, 2018

"perfect service"

- spinedoc

David Barron, the service agent provided the best service I have seen in a long time. He was detailed, polite and a true professional. He went the extra-mile. amazing!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
David Barron
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 05, 2018 -

Porsche Riverside responded

Thank you for sharing this excellent feedback! It is our pleasure to go above and beyond to serve you, and we are overjoyed to hear of your satisfaction with David's service! We hope that you will think of us again the next time you are in need of automotive assistance. Be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

October 31, 2018

"Riverside Porsche "

- Sheri Murray

Busy mother, employed full time and grad school at night! This is never an issue for David Barron in service. He always has my loaner ready when I arrive and my car ready for pickup when I arrive. Opens my doors for me and helps me carry my belongings back to my vehicle. I am not surprised of the supreme service I receive every time I visit. Nothing less is expected with the whole staff. I feel like family here and I am loyal to Porsche forever. Will never make a purchase at any other dealership when it comes to purchasing my vehicles.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sherman Sims
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
David Barron
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 05, 2018 -

Porsche Riverside responded

Hi Sheri, Thank you so much for your wonderful review! It as an honor to know that you are so loyal to the Porsche brand, and that David and the team consistently offer you the superior service that you and your vehicles deserve. It is our goal to secure your full satisfaction, and we are delighted that you are so confident in our dealership. We look forward to continue serving you in the future. Be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

October 31, 2018

"The best dealer anywhere for any care"

- Lee

Quick personalized service, extremely convenient, available of loaner car, rapid turn-around, no BS. I am 68 years old and have dealt with MANY dealerships. This one is the best of them all.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 05, 2018 -

Porsche Riverside responded

Hi Lee, Thank you so much for leaving us this excellent review! It is our pleasure to ensure that you and your vehicular needs are well taken care of, and we are delighted to have your confidence. Please don't hesitate to reach out if there is anything more we could do for you in the future, and be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

October 27, 2018

"Outstanding Sevice by Michael Barcelona and service team."

- Raminda

I just got my car serviced at Porsche of Riverside and my service advisor was Mr. Michael Barcelona. Let me tell you the level at which my family and I treated is absolutely amazing time and time again. My aged mother was helped out of the car and was escorted by Mr. Barcelona to the lounge area where she was treated to coffee and treats. At Porsche of Riverside each experience is better than the last. The staff is very courteous and go out of their way to make sure you’re comfortable. Mr. Barcelona is no exception, he treats me with the utmost respect and profesionalism. He keeps in touch to provide updates. He is very personalble and an absolute pleasure to work with. It’s hard to find good down to earth service these days and Michael Barcelona is a breath of fresh air. Thank You Mike and the service team at Porsche of Riverside, you guys are really something special. Thank You, Thank You Thank You!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Barcelona
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 29, 2018 -

Porsche Riverside responded

Thank you so much for taking the time to leave us this incredible review! It is a pleasure to hear that Michael provided you and your family with such extraordinary service, as it is our goal to ensure that our guests have nothing short of exceptional experiences. We are honored to know that he has earned your confidence, and we look forward to continuing to take care of you and your automotive needs in the future. Be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

October 26, 2018

"Extra key made"

- Rog2018

Went in to Porsche Riverside to acquire new remote key for my boxer. I was helped by Henry Quezada, service advisor. He was attentive and clear about the price and waiting time. I was pleased with my experience overall.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 29, 2018 -

Porsche Riverside responded

Thank you for sharing this positive review! We are so glad that Henry could be of assistance to you during your recent visit, and that your overall experience was so smooth and hassle-free. Please let us know if there is anything more we could do for you in the future, and be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

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