Porsche Sacramento

They were extremely helpful with my car service. I received a full report of my service inspection. They are also being very responsive and professional regarding repairs that are needed on my vehic I received a full report of my service inspection. They are also being very responsive and professional regarding repairs that are needed on my vehicle. I definitely recommend this dealership. More

From service check-in to check-out, the process ran like a well-oiled machine. Niello Porsche Sacramento did not disappoint! a well-oiled machine. Niello Porsche Sacramento did not disappoint! More

Outstanding service and excellent communication skills by the manager Larry and Jose the service weiter the manager Larry and Jose the service weiter More

⭐☆☆☆☆ — Persistent Computer System Fault on a $200K Vehicle | 15 Months, 5+ Service Visits, Still Unresolved I purchased a Porsche Cayenne Turbo approximately 15 months ago — a nearly $200,000 vehic Vehicle | 15 Months, 5+ Service Visits, Still Unresolved I purchased a Porsche Cayenne Turbo approximately 15 months ago — a nearly $200,000 vehicle that I expected to represent the pinnacle of German engineering and reliability. Unfortunately, my ownership experience has been defined by a recurring and unresolved computer system fault that has seriously undermined my confidence in both the vehicle and in Porsche as a brand. Shortly after purchase, the vehicle began displaying persistent error messages related to the onboard computer system. I brought the car to Porsche Sacramento, and to their credit, the service representatives have been courteous and professional throughout — this review is not a reflection of them personally. However, after more than five service visits spanning over a year, the underlying issue remains unresolved. Each visit follows the same pattern: the car is taken in, a software update is applied, and I am told the issue has been resolved. Within a short time, the same error messages return. No root cause has been identified. No permanent fix has been implemented. For a vehicle at this price point, this is simply unacceptable. My frustration is directed squarely at Porsche as a manufacturer and the inability of their diagnostic and engineering support to identify and fix a known fault in their own computer system. A $200,000 purchase should come with the assurance that the manufacturer stands fully behind their product, not repeated software patches that fail to address the root cause. I would strongly encourage prospective buyers to research this issue thoroughly before purchasing. I love what this car is supposed to be — but right now, I cannot recommend it. More

Service provided by the dealer service department was excellent. Jose Dominguez as usual was polite, friendly, thorough and great to work with. Overall the service and staffing was beyond expectations. excellent. Jose Dominguez as usual was polite, friendly, thorough and great to work with. Overall the service and staffing was beyond expectations. More

Jose was a pleasure to deal with. He is super friendly, professional, and accommodating. I was provided a new loaner car, and was on my way in no time. Jose kept me fully informed He is super friendly, professional, and accommodating. I was provided a new loaner car, and was on my way in no time. Jose kept me fully informed regarding the repair and maintenance progress. I was especially concerned about the noise I wanted resolved emanating from within my dashboard. I have vivid memories of other new cars I’ve had with noise issues. I was often told technicians heard nothing on test drives, and the noise continued on my drive home. So I was relieved when Jose called to tell me they had found the culprit, a cracked head up display surround. More

As always, great experience with Porsche Sacramento! They were flexible, friendly and efficient and took very good care of us. Brittney was amazing and kept us informed about every step of the service a They were flexible, friendly and efficient and took very good care of us. Brittney was amazing and kept us informed about every step of the service and the timeline. They have an amazing team and work ethics. More

They make everything very easy to coordinate and the service itself is fabulous. Porche did an amazing job on powder coating my tires! service itself is fabulous. Porche did an amazing job on powder coating my tires! More

Could not ask for better service. Louie was wonderful, friendly, helpful and kept me informed about my car tbroughout the service. Felt cared for thru entire process. If I could give Louie was wonderful, friendly, helpful and kept me informed about my car tbroughout the service. Felt cared for thru entire process. If I could give six stars I would! More

Sac Porsche took care of us. Great experience! The process of buying our Porsche was seamless. Great experience! The process of buying our Porsche was seamless. More