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Porsche Sacramento - Service Center

Sacramento, CA

4.9
174 Reviews

174 Reviews of Porsche Sacramento - Service Center

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September 05, 2024

This was our first service visit to this dealership. Louis is very professional and explained what was done to our vehicle. This gives me great confidence in the service department. I feel we were value More

by billhambrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Porsche Sacramento responded

Bill, Thank you for your business and this review. We're happy to hear Louie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Larry Reuter Service Manager lreuter@niello.com

September 03, 2024

It is a brand new dealership but I wanted to keep my excellent Service Representative Jose Dominguez so I switched to Sacramento from Rocklin. It was also much closer to my home. Everything worked out More

by uyekawae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Porsche Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and our team, and we look forward to working with you again. Larry Reuter Service Manager lreuter@niello.com

August 31, 2024

I was traveling. A warning light came on. Porsche Sacramento got me in, took care of the issue and I was on my way. More

by SD Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Porsche Sacramento responded

Thank you for choosing Porsche Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help and get you back on the road! Larry Reuter Service Manager lreuter@niello.com

August 29, 2024

New place is small, but Louie is one of the best in business. Will come back again if need. More

by STEPHENTAM2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Porsche Sacramento responded

Stephen, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Louie and our team, and we look forward to working with you again. Larry Reuter Service Manager lreuter@niello.com

August 29, 2024

Very warm and professional service all around. Communication was clear, work was performed as described and car was ready at the projected time (actually a little before). Smooth experience with More

by DKGILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think it was "Cassandra" who handled the loaner and my pick up - excellent work.
Aug 29, 2024 -

Porsche Sacramento responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Larry Reuter Service Manager lreuter@niello.com

August 28, 2024

We had an excellent experience at the dealership and will gladly recommend it to our friends and family. The team was incredibly nice, friendly, and we were very happy to work with them. More

by KELVINTU
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Will
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Porsche Sacramento responded

Thanks for sharing about your experience with Porsche Sacramento, Kelvin! We appreciate your business and hope to see you again soon! Larry Reuter Service Manager lreuter@niello.com

August 26, 2024

Jose gave me detailed info about my car & anticipated my questions. Brittney seamlessly arranged for a loaner, and Jose offered to drive my car to me when the work was completed. The people at Porsche Sacr More

by b.kilday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Porsche Sacramento responded

Thank you so much for your review! We are so glad that Jose and Brittney had the opportunity to work with you, and we are thrilled that you found your experience with us here at Porsche Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else! Larry Reuter Service Manager lreuter@niello.com

August 24, 2024

Very welcoming service department, parts department efficient and knowledgeable. This Porsche dealership definitely lives up to the Porsche standards that I have experienced at other Porsche dealership More

by paulcancholaglazing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Porsche Sacramento responded

Thanks for sharing about your experience with Porsche Sacramento. We appreciate your business and hope to see you again soon! Larry Reuter Service Manager lreuter@niello.com

August 23, 2024

Your new location is great and as normal the service personal is well organized with the customers upon arrival and also with our stay as the car is worked on. More

by f1bwalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Porsche Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Larry Reuter Service Manager lreuter@niello.com

August 22, 2024

Luis is great helpful person and serving me since long time . He is assets to company More

by malik103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Porsche Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Porsche Sacramento. We look forward to having you as one of our valued customers for many more years to come! Larry Reuter Service Manager lreuter@niello.com

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