Porsche Sacramento - Service Center

My car broke down and had to tow it to this location without any appointments. Very friendly staff. Made me feel great about bringing my car to them and they took care of everything well. Very happy to without any appointments. Very friendly staff. Made me feel great about bringing my car to them and they took care of everything well. Very happy to build a relationship with Porsche of Sacramento. Will be dealing with them from this time onwards. More

They accommodated my time limitations, reminded me of expiring service warranty so not to be charged if I returned the car on a further day. Moreover, Jose was very friendly, professional and knowledgeab expiring service warranty so not to be charged if I returned the car on a further day. Moreover, Jose was very friendly, professional and knowledgeable about his work. Truely, it was probably the best experience I have had during the past 30 years experiences with service departments in different dealerships. More

Jose was attentive and very professional. He made my visit a quick and smooth visit. He made my visit a quick and smooth visit. More

The dealership is very responsive to their customers. Vadim, our sales person was great. Jose and his team are efficient, friendly and communicate appropriately. Vadim, our sales person was great. Jose and his team are efficient, friendly and communicate appropriately. More

Immediately defensive, lack of understanding customers concern, lacked ownership, failed to support a final resolution concern, lacked ownership, failed to support a final resolution More

Jose Dominguez and his team are great to work with. From setting up an appointment for service, checking in, having a loaner car ready for me, to giving me an update on status of repairs and costs. Al From setting up an appointment for service, checking in, having a loaner car ready for me, to giving me an update on status of repairs and costs. Always a pleasure coordinating with Jose. More

Jose and crew are fantastic. They took care of me very well. Very efficient and the whole process was effortless They took care of me very well. Very efficient and the whole process was effortless More

Always the best customer service. They always take care of our needs in a very timely manner, They always take care of our needs in a very timely manner, More

I compare with the dealership at Rocklin which I used to go to. Your dealership is more space, nice and the associates are very friendly. However, the advisor needs improvements: 1) come out to greet the c go to. Your dealership is more space, nice and the associates are very friendly. However, the advisor needs improvements: 1) come out to greet the customer upon the arrival, instead of the customer goes to the inside counter to see the advisor. 2) Check thoroughly for anything left in the car after the service is completed. In my case, the service number tag was still hanging on the inside rear mirror! 3) Make it easy for the customer to drive the car away from the service area. In my case, my car was parked behind a stopped car inside the service area. I had to backup my car through a narrow door out of the service area, not very considerate! More

The care and attention paid here is truly appreciated. I always feel my service advisor Jose cares about my time, car, etc. Health always promptly replies back regarding service inquiries. This makes some I always feel my service advisor Jose cares about my time, car, etc. Health always promptly replies back regarding service inquiries. This makes somewhat apprehensive service much easier. More