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Porsche Sacramento - Service Center

Sacramento, CA

4.9
156 Reviews

156 Reviews of Porsche Sacramento - Service Center

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March 08, 2025

I worked with the service department regarding a pre-purchase inspection from another dealership. I don’t know where to begin with the positive experience I had. Their service department is top-notc More

by Chad B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Porsche Sacramento responded

Thank you, Chad, for your business and this review. We're happy to hear that Louie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Larry Reuter Service Manager lreuter@niello.com

February 28, 2025

Kudos to the Service Department and specifically Jose Domingues. Jose was excellent with his communication and efficiency. More

by rhfong1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Porsche Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and our team, and we look forward to working with you again. Larry Reuter Service Manager lreuter@niello.com

February 26, 2025

Porsche Sacramento is the BEST! The most knowledgeable staff who are extremely friendly and helpful. They are all so welcoming, and I love their beautiful location! More

by BRITTNEY.ODION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Odion
Feb 27, 2025 -

Porsche Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Brittney, and it's great to hear about your excellent experience here at Porsche Sacramento. Larry Reuter Service Manager lreuter@niello.com

February 23, 2025

Would recommend other dealerships for service. Valet service is convenient. We requested a follow up from a salesman and never connected. The vehicle also went in with 3/4 of a tank of gas and was More

by TM
Recommend Dealer
No
Employees Worked With
Jose Dominguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Porsche Sacramento responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Larry Reuter Service Manager lreuter@niello.com

February 22, 2025

Louie helped me correct years of neglected maintenance of my 911. It was great peace of mind to know my car was taken care of by experts! More

by KYLE B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Porsche Sacramento responded

Thanks, Kyle, for sharing your thoughts about your experience with Louie here at Porsche Sacramento. We appreciate your business and hope to see you again soon! Larry Reuter Service Manager lreuter@niello.com

February 20, 2025

Great service provided by the dealership, and particularly by Louie the service advisor. Will return. More

by KHAITRAN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Porsche Sacramento responded

Thanks for sharing about your experience with Louie here at Porsche Sacramento. We appreciate your business and hope to see you again soon! Larry Reuter Service Manager lreuter@niello.com

February 13, 2025

The Service Department was very focused on making the experience quick and convenient. They went out of their way to keep me apprised of the repair status and to make the drop-off and delivery experienc More

by Mark Friedman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Porsche Sacramento responded

Mark, Thanks for sharing about your service experience with Porsche Sacramento. We appreciate your business and hope to see you again soon! Larry Reuter Service Manager lreuter@niello.com

February 10, 2025

I went in with a rodent issue and Louie was fantastic in getting things moving to finish up the repair while he helped with a loaner. I have worked with Louie previously and he did another fantastic job. More

by bcweimer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Porsche Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Sacramento. Larry Reuter Service Manager lreuter@niello.com

February 08, 2025

We had an excellent experience and great customer service. Louie and Larry were outstanding and treated us like family. More

by PANTHERROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2025 -

Porsche Sacramento responded

Thanks for sharing about your experience with Porsche Sacramento. We appreciate your business and hope to see you again soon! Larry Reuter Service Manager lreuter@niello.com

February 06, 2025

Excellent service and communication from Jose. The loaner car process was quick and easy. Car was ready to go at the promised time allowing me to attend a planned event in the afternoon. Very ni More

by BIJAN.FARBOUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Porsche Sacramento responded

Bijan, It's great to hear that Jose was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Porsche Sacramento! Larry Reuter Service Manager lreuter@niello.com

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