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Porsche Southpoint
Durham, NC
445 Reviews
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445 Reviews of Porsche Southpoint
September 18, 2020
I purchased a 2020 Cayenne Coupe S and was rear-ended in an accident. I've been waiting over 50 days with no ETA for a replacement part. Neither an Area Specialist (actually 3 of them) at Porsche North Amer an accident. I've been waiting over 50 days with no ETA for a replacement part. Neither an Area Specialist (actually 3 of them) at Porsche North America nor the General Manager at Porsche Southpoint can solve this problem. No one has an email or telephone number to request a part from manufacturing. No one calls you or seems to be working on the problem. The response and service is horrible. Had I known there weren't replacement parts for the Cayenne, I wouldn't have bought it.. More
by jenick016
Employees Worked With
Dean Parella
April 28, 2020
Always easy to work with, competent, responsive This is a Hendrick dealership and I've had very positive experiences with them for Porsche, Subaru and Chevy (Corvette). I've now bought two Porsches This is a Hendrick dealership and I've had very positive experiences with them for Porsche, Subaru and Chevy (Corvette). I've now bought two Porsches from Porsche Southpoint, both times with a pleasant and professional experience. This particular review is prompted by a service visit yesterday. I'd noted a Porsche manufacturing issue to them on Wednesday evening and it was fixed by Monday lunchtime. The part in question is quite obscure, and on a brand-new model, and yet it was in stock and clearly rush delivered to the dealership. Impressive. More
by FlyingBear
Employees Worked With
Ian McNeil, Edwin Ktratzat, Edward Prandi
December 23, 2019
992 delivery Clean car, good overview of new 992 systems by Woody. Expecting a great fun-factor with lots of thrills. Also expect great service and minimum problem Clean car, good overview of new 992 systems by Woody. Expecting a great fun-factor with lots of thrills. Also expect great service and minimum problems as was the case with the previous 911. More
by Harv
Employees Worked With
Woody
November 12, 2019
Ecstatic Porsche 718 Cayman S Owner! I recently purchased my first Porsche and I am beyond pleased with both car and the service. I visited the dealership several times and Roy was very h I recently purchased my first Porsche and I am beyond pleased with both car and the service. I visited the dealership several times and Roy was very helpful and knowledgable. He made sure I was happy with everything during the whole process and I would certainly recommend Roy to anyone looking to purchase a Porsche. I couldn't remember how to disable the parking brake so I called Roy and within seconds he walked me through it. Thanks for an overall great experience, I couldn't be happier. More
by Mary W
Employees Worked With
Roy
August 06, 2019
Enjoyable buying experience! Purchasing a vehicle at Porsche Southpoint was an enjoyable experience through the entire process. Roy made sure the car was meticulously cleaned and Purchasing a vehicle at Porsche Southpoint was an enjoyable experience through the entire process. Roy made sure the car was meticulously cleaned and all of the request were taken care of. Woody made the paperwork process easy and simple. Thank you for the courteous service! More
by DavidE
Employees Worked With
Roy Roth, Woody Clark
January 31, 2019
Brooks and Southpoint Service 5 Stars..Again Short notice response to an unknown issue. Rapid identification and Resolution Exceptional Service again! Thanks Southpoint. Note Southpoint is No Short notice response to an unknown issue. Rapid identification and Resolution Exceptional Service again! Thanks Southpoint. Note Southpoint is Not my closest dealer; definitely BEST More
by Ed
Employees Worked With
Brooks Bateson -Service Advisor, Joe; Technician
November 06, 2018
Unresponsive I was close to buying a Porsche Cayenne from another dealer and I noticed that they had a similar car and were a lot close to me. I emailed the dealer I was close to buying a Porsche Cayenne from another dealer and I noticed that they had a similar car and were a lot close to me. I emailed the dealer with the details of the car I was going to buy and their car and asked for feedback. I never heard from them. I just ended up buying the car from the original dealer, even though they were further away. More
by prefd
Employees Worked With
n/a
May 11, 2018
Fabulous customer service! Can't say thank you enough to Roy Roth and the friendly staff at Porsche Southpoint! I actually enjoyed my car buying experience and will be going ba Can't say thank you enough to Roy Roth and the friendly staff at Porsche Southpoint! I actually enjoyed my car buying experience and will be going back when I'm ready to purchase again! Roy went above and beyond helping me buy the perfect car! Thanks again for your excellent customer service! More
by Carolinamom42
Employees Worked With
Roy Roth
December 21, 2017
Purchase of pre-owned car. Worked with the dealership to bring a car from a dealership in NJ down here. Very smooth transaction and occurred in a very short period of time. Th Worked with the dealership to bring a car from a dealership in NJ down here. Very smooth transaction and occurred in a very short period of time. The car was better than advertised. Vehicle was inspected and prepped prior to my arrival and was very well done. Everyone very helpful and attentive to details. More
by ander054
Employees Worked With
Max Ross
