Porsche West Broward

Porsche West Broward have the worst employees attitude, with no respect to the Porsche owners and ZERO patience. Today when I called the service consulate and didn't get any answers , I told the representa with no respect to the Porsche owners and ZERO patience. Today when I called the service consulate and didn't get any answers , I told the representative that after my 2 times experience with this dealer services, I don't think that I'll keep driving Porsche - and his answer was: "That's a good idea"!!! --- That's how Porsche treat their clients ! More

Was looking at a 2009 911 C2S at this dealership; went through AutoTrader first to establish contact. Was assigned Daniel as the sales person. Daniel was slow to respond for everything. I can ask a questi through AutoTrader first to establish contact. Was assigned Daniel as the sales person. Daniel was slow to respond for everything. I can ask a question, and I had to end up chasing down the sales person in order to get an answer. To get an answer, it would often take days. This is despite the fact I had utilized email, as well as Daniel having my number. In the end, the car had tons of issues; I had to reach out to the sales manager to have it assigned to another sales person to get the answers. The other sales person, Ariel, was much better. Prompt in response. Within a day, he was able to provide all of the answers I needed, and told me that this car has way too many issues, and will be going to auction. This should've happened in the beginning; get a competent sales person that is willing to work with you, and for you. I wasted a total of 10 days, trying to get the answers I am looking for, with Daniel. And these questions were all addressed within a day with Ariel. I would be wary with dealing with this dealership, as it seemed like it can be a very YMMV scenario, depends on who you have for your sales person. More

Alberto Acosta took care of me when I reached out about a used Mercedes Benz C400 they had in stock and answered all my questions. used Mercedes Benz C400 they had in stock and answered all my questions. More

Professional & Positive Yesterday I had the distinct pleasure of purchasing my 2020 Carrera 911S from Taylor Moen, (Sales manager) Daniel Guillen (Sales consultant) and Kevin Yesterday I had the distinct pleasure of purchasing my 2020 Carrera 911S from Taylor Moen, (Sales manager) Daniel Guillen (Sales consultant) and Kevin Henry (Business manager) at Porsche West Broward in Davie, FL. Over the years I have purchased a number of luxury vehicles in multiple states with varying experiences. My experience with Taylor, Daniel and Kevin at Porsche West Broward was by far the best experience I've had to date. I would highly recommend these individuals and this dealership to anyone considering purchasing a new vehicle. Jonathan C P.S. Leo Cisneros in service is the best! More

Don't get fooled with the loaner car offer when you purchase When you purchase your expensive car at this dealer, they tell you that when your car needs service, they will provide you with a loaner car. What the When you purchase your expensive car at this dealer, they tell you that when your car needs service, they will provide you with a loaner car. What they DON"T tell you is there is no loaner cars available for a month! This becomes very problematic for the customer and I have found that they could care less about that. We have 2 Porsche vehicles and will NEVER purchase one at this dealership again More

Porsche deserves better sales practices. Tried to sell me a factory car used for emissions testing with a bumper job done and they did not disclose this until we are about to sign the papers. Tried to sell me a factory car used for emissions testing with a bumper job done and they did not disclose this until we are about to sign the papers. Moreover they told me that the car had 4 years warranty before I went to the dealer only to find out that the car only has two years left when I was reviewing the paperwork. I asked to certify the car and give me the warranty they told, they asked me to pay another $3k. Total joke, total loss of time. Integrity is something the cars have, not this dealership. More

Will not satisfy "We Owe" We purchased a CPO Macan S that was scratched under Porsche West Broward's care the night before we picked up the vehicle. Scratch repair was listed o We purchased a CPO Macan S that was scratched under Porsche West Broward's care the night before we picked up the vehicle. Scratch repair was listed on the "we owe". I worked for months to come up with a resolution, which in the end was agreed upon with Jenry Hernandez that I would have a mobile scratch repair done, and I would be reimbursed. I have been chasing Jenry and Sam Nelson since the end of July to finalize things and send the reimbursement check. After many promises that a check would be mailed, they have now completely ceased replying to me. I have not been able to get in touch with anyone to escalate this issue so I am going on this public forum as many others have. I do not recommend this dealership and am thankful I do not live in the area and can go to communicative and helpful dealerships for service near my home. Our sales agent, Kim LaPorte, was fantastic and is the only reason I have given a 2 star review. More

Unprofessional and Passive Aggressive After I told the dealership that I was an Army veteran trying to get a Porsche, they ceased communicating to me. This happened while we were in the mi After I told the dealership that I was an Army veteran trying to get a Porsche, they ceased communicating to me. This happened while we were in the middle of negotiating the price of a vehicle. I don't understand people who state "Thank you for your service" while they conduct passive aggressive action against the very service member they're "thanking." More