Porsche West Houston

Well taken care of!! I live outside of Houston and truly appreciate Porsche West. David Riddle is my adviser and pays attention to details .. The entire dealership is f I live outside of Houston and truly appreciate Porsche West. David Riddle is my adviser and pays attention to details .. The entire dealership is friendly and helpful. More

Service The service we receive at Porsche West is great! Cody is our service advisor and always takes care of us ! The work is done in a timely manner . We The service we receive at Porsche West is great! Cody is our service advisor and always takes care of us ! The work is done in a timely manner . We are kept informed of any necessary things that might need to be done. More

Great Service! Service team outstanding! Appointment timing met ... work outstanding ... even went beyond to fix another problem found during the inspection ... ded Service team outstanding! Appointment timing met ... work outstanding ... even went beyond to fix another problem found during the inspection ... dedicated to keeping a good car in good working order for long time. More

Exceptional car buying experience! I've been a BMW customer for many many years (six cars with them so well over 10 years). However, I've been eyeing the Porsche Cayenne for a while no I've been a BMW customer for many many years (six cars with them so well over 10 years). However, I've been eyeing the Porsche Cayenne for a while now but was a little timid of taking that step away from BMW. For me, BMW's service was my main reason for being so loyal to them these many years. Fast forward, my husband and I decided one Saturday afternoon to go look and test drive the Porsche Cayenne. From the minute we parked our car to the end of the transaction, it was absolutely a fantastic experience. Chris was the sales professional that came out and greeted us. Chris was professional, friendly, extremely patient with all of our questions, and was never pushy at all. Chris took it a step further by introducing both his sales manager (Mark) and GM (Mariana) to us. Absolutely down to earth people! All three individuals made my husband and me feel like they truly want our business (from start to finish). It didn't feel like "just a sale" to us. With this wonderful first-time experience, Porsche West Houston won us over as their brand new client. If this is what it's going to be like from here on out (including service), I can see us being a customer of Porsche West Houston for many years to come! More

Great service I brought my 2016 Cayman S to West after having poor experiences at another dealership based upon comments from people in the Porsche Car Club. I was I brought my 2016 Cayman S to West after having poor experiences at another dealership based upon comments from people in the Porsche Car Club. I was not disappointed. They quickly diagnosed why I had no sound from the speakers and repaired under warranty. The staff was outstanding and fun/pleasant to work with. David Riddle was my service advisor and he kept me informed and took care of me right. I will be back and recommend to others. More

great service Greta service. Shuttle service was very convenient and pleasant Kept in complete communication on status of work and completion. Car was returne Greta service. Shuttle service was very convenient and pleasant Kept in complete communication on status of work and completion. Car was returned clean and in great working condition More

Service for vibration Needed tires balanced, they were new and balanced at the tire store however it was explained how the rim and tire are balanced to position the tire in Needed tires balanced, they were new and balanced at the tire store however it was explained how the rim and tire are balanced to position the tire in the best spot for a good balance. News to me. More

Horrible!!!!! - Dealer Keeping Down Payment I'm having an issue with West Houston Porsche. On July 31st I placed a $2,500 down payment over the phone for a 2005 Boxster. 6 hours later, that same I'm having an issue with West Houston Porsche. On July 31st I placed a $2,500 down payment over the phone for a 2005 Boxster. 6 hours later, that same day I canceled the car with my Porsche representative. The dealership is telling me that they're keeping my down payment claiming that the car was "taken off the market". I have proof that over the 6 hours in question the car was not taken off the market both on the West Houston Porsche website or the various alternative auto websites. Today I sent a second note to the dealership's GM Marianna Brasel and the GSM Daniel Posey, a note reiterating the timing of my cancellation. I even offered to allow the dealership to keep $600 of the $2,500 ($100 for ea. hour in question). That said, this seems crazy to squabble with an authorized Porsche dealership like its some sort of shady used car outlet. I'm confident Porsche Corporate's intent is not to treat long-time loyal customers in this manner. I've purchased two 911s from Porsche, the last one was just five months ago at Porsche Nashua, NH. The experience was terrific, just as I expect from Porsche. Please assist. Respectfully, Dr. Kelly More

Porsche West Houston- The Good Guys I brought my vehicle to troubleshoot and repair a check engine status lamp. They checked the codes and discovered the problem with the turbocharger t I brought my vehicle to troubleshoot and repair a check engine status lamp. They checked the codes and discovered the problem with the turbocharger tubing that came loose. They fixed it pretty quick. Everyone was courteous and professional. I recommend this dealership for sales and service. More

50,000 mile service. i was very pleased with the service at this dealer. I have been to others in the Houston area and this dealership was by far more accommodating, effi i was very pleased with the service at this dealer. I have been to others in the Houston area and this dealership was by far more accommodating, efficient and professional. Thanks to Cody Zobac for handling everything so well. Looking forward to an increased fleet for loaners (will increase rating to five star). More