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Porsche West Houston
Houston, TX
292 Reviews
Welcome to Porsche West Houston, Houston's fastest growing Porsche Center. We are located in Houston, Texas inside Houston's Energy corridor just off the Katy Freeway. We are a short drive from Downtown, River Oaks, Katy, Cypress, and Richmond and have convenient access to Beltway 8 as well as 99 Tollway/Grand Parkway.
We are passionate about all things Porsche and dedicated to providing exemplary customer service. We believe in going the extra mile for our clients and providing every luxury possible. We offer a number of amenities and services in our state of the art newly remodeled facility including Houston's largest authorized Porsche service center. Enjoy our private client workspaces, three customer lounge areas, gourmet coffee and freshly baked cookies and pastries while you purchase and service with us. Contact our Concierge Services to plan your day to local restaurants, spas, salons, shopping centers and museums all while your Porsche is serviced. We offer complimentary Porsche loaner vehicles by appointment, courtesy shuttle within 15 miles and vehicle pick up/drop off services.
Our Porsche Brand Ambassadors are professional and knowledgeable with over 50 years combined Porsche experience. Each teammate has been Porsche trained and certified including our factory trained Porsche Technicians, Porsche Certified Service Advisors and Parts Specialists. Whether you are looking to purchase or service, you will experience only the very best at Porsche West Houston.
We are actively involved in the community and participate with many local charities throughout the year. We also host and sponsor numerous programs, special customer appreciation events, new owner and service clinics, ladies' events, Lone Star Region PCA car shows and events, golf tournaments, and several educational and scholarship programs.
Porsche West Houston offers many automotive products and services to our Houston area customers. From quality new Porsches to Certified and Luxury Pre-owned vehicles, you are sure to find exactly what you are looking for. We carry a comprehensive line of Porsche models, including the 911, 718 Boxster, 718 Cayman, Panamera, Cayenne, Macan, Taycan and E-Hybrid models.
Don't miss a beat. Join us on Facebook, Instagram and Twitter for all things Porsche and to get details on Porsche West Houston Special Events. We also welcome you to visit us today and discover why so many Houstonians choose Porsche West Houston as their preferred Porsche dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 292 reviews
March 31, 2017
Fantastic!! Khalil Zaj helped me order my Macan S. He was able to get everytbing we wanted on the car just in time for my birthday! Khalil is very detailed and th Khalil Zaj helped me order my Macan S. He was able to get everytbing we wanted on the car just in time for my birthday! Khalil is very detailed and thoughtful. I highly recommend coming to see him if you are going to purchase a car. He isn't pushy like other salesman and doesn't have an errogant attitude. Love love my experience with Khalil and Porsche of West Houston!!! More
by Pepper10
Employees Worked With
Nina
February 25, 2017
Khalil Zaj - More, much more than Sales alone I called one up afternoon just to enquire price of a Cayenne I had been observing for some time - but with no intention of buying immediately. Khalil I called one up afternoon just to enquire price of a Cayenne I had been observing for some time - but with no intention of buying immediately. Khalil invited me over - with no obligation or pressure to buy. I landed within 45 minutes. Khalil very patiently in the next one hour took me for a test ride, explained every feature of the car etc.,. By this time my mind was made up. Next, we got on to pricing. Khalil was totally disarming - he showed his cost, and then asked me to name my price now that I know his cost. Sort of turned the tables !! I had no intention of haggling and went with Khalil's generous offer. Further, Khalil threw in a lot of freebies . I walked out with the car - having gone there just to enquire ! I have visited the showroom quite a few times later - every time Khalil has been unfailingly helpful, with many things. Great experience - highly recommended. More
by Murli Sharma
Employees Worked With
Khalil Zaj
January 13, 2017
Amazing sales and delivery experience Ordered my Macan S in October 2016 , Tri was my salesman, he said delivery would be mid January 2017. I received call on January 7 that vehicle had Ordered my Macan S in October 2016 , Tri was my salesman, he said delivery would be mid January 2017. I received call on January 7 that vehicle had arrived. Took delivery today. Vehicle is exactly as ordered. Tri worked to get what I wanted on my trade in vehicle and to getting payments exactly where I wanted them. Delivery was great. Nina in finance was friendly and helpful. If you are buying a new Porsche ask for Tri to assist you. You will not be disappointed! More
by Tomh123
Employees Worked With
Tri Nguyen
July 09, 2016
BEST CAR BUYING EXPERIENCE EVER! My husband wanted a custom Nissan Titan and we saw it online. I called, spoke to Khalil on a Monday and it was ours on Friday. Even though he was out My husband wanted a custom Nissan Titan and we saw it online. I called, spoke to Khalil on a Monday and it was ours on Friday. Even though he was out of town, he made sure we were taken care of. Much respect for this dealership, More
by ZYDECODIAMOND
Employees Worked With
Khalil Zaj
March 26, 2016
Extremely disappointing experience Extremely disappointing Experience! Never buy at this dealership! I inquired about the purchase of a pre-owned Porsche: the dealership staff (from the Extremely disappointing Experience! Never buy at this dealership! I inquired about the purchase of a pre-owned Porsche: the dealership staff (from the greeter to the sales person were very rude and condescending). The sales person increased their price $2,000 over the online price and then proceeded to add nearly $1,000 worth of other useless add-ons (non negotiable). BUYER BEWARE: all of these additional add-ons (addendums) have no value other than putting money in the dealer's pocket! Porsche of West Houston and their staff don't care about customer service and I would highly recommend if you're in the market for a Porsche to take your business elsewhere! Porsche corporate should be embarrassed to have such a poorly run dealership... More
by Porsche car guy1
Employees Worked With
J
February 24, 2016
Easiest car buying experience ever They had the vehicle that I was looking for and they made the car buying experience very easy. With sonic pricing, there is no room for negotiation bu They had the vehicle that I was looking for and they made the car buying experience very easy. With sonic pricing, there is no room for negotiation but it was still a great deal. Khalil did a great job. More
by DavidW1418
Employees Worked With
Khalil
February 15, 2016
Excellent Service By far the best experience in all Houston. Service was great. They know how to treat their old and new customers with respect and a very positive atti By far the best experience in all Houston. Service was great. They know how to treat their old and new customers with respect and a very positive attitude. Paperwork process had gone smooth also. Overall experience, 5 star! More
by Rejcika
Employees Worked With
Khalil
December 08, 2015
Buyer beware on trade in values I bought a used 2012 Porsche Boxster S from them 2.5 years ago . As a client they send me emails with lists of cars for sale. I saw they had a red 2 I bought a used 2012 Porsche Boxster S from them 2.5 years ago . As a client they send me emails with lists of cars for sale. I saw they had a red 2014 Porsche Boxster S for sale recently. I did some research & it seemed around $40000 was the trade in value for my 2012. I took my 2012 to the dealer & they offered me $36000 & were charging $300 for a frivolous protection on the new car. The salesman told me I was way off at $40000 they could best sell it at $42000. I agreed to $37500 for the 2012 & remove the $300 protection. I now see my 2012 listed at $45000. During the last 6 months I have replaced the tires & in August spent $2100 in Porsche West Houston service department having the 4 year service completed. They will have minimum reconditioning costs on the car. I realize they are only asking $45000 & may sell it for less but a $7500 mark up makes me feel they undervalued my trade. I will buying a new Porsche in about 2 years & have the 2014 serviced but it will not be at Porsche West Houston. As a repeat customer I will never come back or refer people I know. More
by RayK
Employees Worked With
Efan Hsu
March 07, 2015
Be Wary I purchased a used BMW here at Porsche. The vehicle had a decent price, low miles, looked good and I was promised that it was in perfect condition as I purchased a used BMW here at Porsche. The vehicle had a decent price, low miles, looked good and I was promised that it was in perfect condition as any repairs were completed prior to my purchase. After reaching an agreement over phone and email, I flew to Houston from Colorado, completed the deal and drove home. Half way to Colorado, I got a warning message that the coolant level was low. I added a half a gallon of expensive BMW coolant to the tank and continued home. After arriving, I checked the level and saw it was very low again. I contacted my salesman and was told the cooling system was serviced by BMW before I took delivery and the work was warrantied in case there was a problem. That repair order was in my car and after viewing it, saw only 3 hoses running to the tank were replaced. I took the car to my local BMW shop for service and was told the coolant tank needed to be replaced (not covered by previous repair). In addition, the battery needed to be replaced. The original repair order also suggested the battery be replaced, but apparently Porsche West declined to do so. In total, I had to spend over $1000 2 days after purchasing a car that was supposed to be in perfect condition. My emails to the salesman have gone unanswered. Based on my experience and interactions I viewed with other customers while waiting in the dealership, I would not recommend this dealership. I feel deceived and cheated. If The dealership ever responds to my emails and does the right thing, I will update my review. If you're reading it in this negative tone, stay away. More
by islidur
Employees Worked With
Will Spires
September 20, 2013
David was professional; helped select car and arrange financing; price was fair; trade in process smooth; left with "new" car in a couple of hours. financing; price was fair; trade in process smooth; left with "new" car in a couple of hours. More
by hgarcia18
Employees Worked With
David Yi
