Porsche Westlake
Thousand Oaks, CA
Filter Reviews by Keyword
By Type
Showing 370 reviews
Perfect as usual Called in the morning to make an appointment. Dropped the car at 1:00 pm, loaner was ready and with only 3000 miles. Service done at 4:00 pm. No wa Called in the morning to make an appointment. Dropped the car at 1:00 pm, loaner was ready and with only 3000 miles. Service done at 4:00 pm. No waste of time. Thank you to the all RUSNAK Team More
Very happy customer Erick and his team went far beyond of their normal calling duty to fix my car. He is very courteous and professional. We are very please with the serv Erick and his team went far beyond of their normal calling duty to fix my car. He is very courteous and professional. We are very please with the service received. Thank you. More
Breath of fresh air I found them to be very customer oriented.Super friendly, professional and good communication. They got it right the fist time too.What a great 👍 exp I found them to be very customer oriented.Super friendly, professional and good communication. They got it right the fist time too.What a great 👍 experience. More
Prompt servicing My service needs related to tire replacement were taken care of quickly and a loaner car was available so that I could meet other business needs. My service needs related to tire replacement were taken care of quickly and a loaner car was available so that I could meet other business needs. More
Knowledgeable, courteous, professionals you can trust. From the minute I brought in my car for service and wanted to purchase a couple of accessories, from Sam Abirgel, and Skip Crovo at service, to Oscar From the minute I brought in my car for service and wanted to purchase a couple of accessories, from Sam Abirgel, and Skip Crovo at service, to Oscar and Helen in parts, Alex the mechanic and my old friend and great salesperson Marty Goodman, they all came to greet me with a smile and help me every step of the way. Kudos to Sam who runs a very happy group of service, parts and mechanics. More
Excellent, prompt, courteous, friendly and accommodating Rusnak Westlake Porsche is always extremely professional, honest, prompt, detailed, and reliable. It’s always a pleasure to take my car in for service Rusnak Westlake Porsche is always extremely professional, honest, prompt, detailed, and reliable. It’s always a pleasure to take my car in for service. They stand behind their work and word! More
10,000 mile service great that they gave me a loaner car as the service took longer than I expected, I had some questions about the audio on the navigation system which w great that they gave me a loaner car as the service took longer than I expected, I had some questions about the audio on the navigation system which were answered and learned how to access the sound for audio books :) More
Amazing job! I brought my 911 in to repair a broken windshield wiper hose. My regular service advisor, Steve Ellis, scheduled my service and arranged a loaner. The I brought my 911 in to repair a broken windshield wiper hose. My regular service advisor, Steve Ellis, scheduled my service and arranged a loaner. The work was completed correctly and quickly. I couldn’t be happier. I have owned many cars over the years and no other dealership has reached the high levels of customer service in their sales department (Thank you Dan Gibbs-purchased my 911 and my wife’s Macan from him), their business department, and in their service department (thanks Steve) than Rusnak has. i even appreciated the Porsche chocolates at the end of the service. Well done guys! I’m a life long customer! More
I would recommend the dealership. The services was great Steve Ellis always Takes care of all my services needs for the last Twenty five years. Very happy with the work. The services was great Steve Ellis always Takes care of all my services needs for the last Twenty five years. Very happy with the work. More
Skip for service adjuster Skip is a great gentleman. Very helpful, patient, friendly and knowledgeable.i would always ask for skip and would recommend him as well. Thank you Skip is a great gentleman. Very helpful, patient, friendly and knowledgeable.i would always ask for skip and would recommend him as well. Thank you More