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Porsche Westlake

Thousand Oaks, CA

5.0
363 Reviews
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3863 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 363 reviews

January 03, 2018

911 S 991.2 CABRIOLET PURCHASE Rusnak had a full inventory of cars I was interested in. I dealt with Carl Belichesky on purchase of my car. He was very knowledgable, answered all More

by carjunkie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Belichesky
Jan 18, 2018 -

Porsche Westlake responded

Thank you for taking the time to leave your fantastic review and compliments towards Carl! We are so glad to hear you enjoyed our inventory, and had a smooth and easy experience! - Keith Goldberg, General Manager

December 24, 2017

1st class service! The staff and service is what keeps make anchored to this dealership. Sam, Rene, and Alex(master tech) welcome me on a personal level. I'm a hands on More

by bimmer8181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RENE CORANCO and ALEX BEASS
Jan 04, 2018 -

Porsche Westlake responded

Thank you for the compliments to our team, including Sam, Rene, and Alex! We look forward to providing more exceptional experiences for you. - Keith Goldberg, General Manager

December 21, 2017

service always quick, service writers keep me updated they meet turnaround time commitments, thanks, Joe always quick, service writers keep me updated More

by 911 Turbo s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene, Larry Ternin
Jan 04, 2018 -

Porsche Westlake responded

Thank you for the great review of your experience with Joe and our Service Team! We look forward to working with you in the future. - Keith Goldberg, General Manager

December 19, 2017

Excellent dealership My brand new 911 stalled after 100 miles. Rusnack Porsche promptly diagnosed the problem, ordered the necessary parts and had my car back to me in 2 w More

by Zoomcor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2018 -

Porsche Westlake responded

Thank you for the great review of your experience! I am happy to know that you enjoyed a great experience with our team. Thank you for choosing Rusnak/Westlake Porsche. - Keith Goldberg, General Manager

December 16, 2017

Pleasant! Great service department. Steve Ellis is my go to guy for anything my car needs. Always a pleasure going to Rusnak Westlake Porsche service departme More

by Porsche4Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2017 -

Porsche Westlake responded

I am so happy to hear that Steve went above and beyond to ensure your satisfaction. Thank you for choosing Rusnak/Westlake Porsche! - Keith Goldberg, General Manager

November 29, 2017

Very easy! The process of purchasing a car was super easy as Sascha Kiesbuy, my sales person guided me thru EVERYTHING in an efficient and painless way. Total t More

by Victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sascha Kiesbuy
Dec 11, 2017 -

Porsche Westlake responded

Victor, thank you for the great review of your experience. I am happy to know that Sascha was professional and efficient. Thank you for the feedback, and thank you for choosing Rusnak/Westlake Porsche. - Keith Goldberg, General Manager

November 18, 2017

Fast and efficient I was able to schedule my appointment online at a date and time that was convenient for me. I called the service department to see if I could stop by More

by Valerie Vollmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Carranco
Nov 27, 2017 -

Porsche Westlake responded

Valerie, thank you for sharing your experience. I am happy to hear that you had a great and quick experience with our Service Department. We look forward to working with you in the future. Thank you for choosing Rusnak/Westlake Porsche! - Keith Goldberg, General Manager

November 09, 2017

Comfortable and prompt Sales team and management were on target based on my e mail confirmation of purchase no changes or add on friendly and courteous through purchase proc More

by LMDHND
Recommend Dealer
Yes
Employees Worked With
Robert Watkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stratmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2017 -

Porsche Westlake responded

Thank you for your feedback! I am happy to hear that our team took great care in providing a professional and efficient buying experience. Thank you for choosing Rusnak/Westlake Porsche. - Keith Goldberg, General Manager

November 08, 2017

Rene was awesome. I didn't have an appointment, but came in when a warning light appeared. Rene handled my situation professionally and efficiently, and with no surpri More

by Donn T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Carranco
Nov 27, 2017 -

Porsche Westlake responded

Donn, thank you for the great review! I am happy to hear that Renee was able to address the concern with professionalism and efficiency. Thank you for choosing Rusnak/Westlake Porsche. - Keith Goldberg, General Manager

November 03, 2017

very smooth. Friendly people. Josh and Greg were both very knowledgable and friendly. Experience was good and I'd go back again and recommend to a friend or family member. More

by Bauerdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh in Sales and Greg in Finance
Nov 13, 2017 -

Porsche Westlake responded

Thank you for the great feedback! I am so glad to know that Josh and Greg were knowledgeable and friendly. We look forward to working with you in the future. Thank you for choosing Rusnak/Pasadena Porsche!- Keith Goldberg, General Manager

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