Porsche Westwood
Westwood, MA
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Extremely POOR Service Called the dealership about a car..spoke to Alex (Sales Manager).. made an appointment...... was called that the owner of the dealership's friend was Called the dealership about a car..spoke to Alex (Sales Manager).. made an appointment...... was called that the owner of the dealership's friend was interested in the car and he had first dibs....OK... fair.. they called.... said they would tell me by 4PM that evening if the friend would take it... no call.... made an appointment online for 2:30 (BTW don't bother with the online system... no one is talking anyone at this dealership) Called the next day.... left a message..... no call back..... called again... finally spoke with Alex.... said for sure by noon...... noon... no call..... called about 1:30 PM .... spoke with another sales person who finally told me the car had been sold...... still haven't heard from Alex..... If this is how one is treated before the sale.... I can ONLY IMAGINE after! More
Easily the best dealership I have ever purchased from. They took the time to educate me which made me comfortable to make the purchase. true professionals!!!! They took the time to educate me which made me comfortable to make the purchase. true professionals!!!! More
The service department is one of the best. Very responsive and extremely customer service oriented. I never get the sense that they are trying to take advantage and make me pay for services that I responsive and extremely customer service oriented. I never get the sense that they are trying to take advantage and make me pay for services that I don’t need. Truly honest people, plus Chad is FANTASTIC! More
Very nice dealership excellent customer service and John Suh was very knowledgeable and professional salesman Throughout the process. I had a great experience purchasing my vehicle at this Dealership and Suh was very knowledgeable and professional salesman Throughout the process. I had a great experience purchasing my vehicle at this Dealership and I highly recommend it. More
Work on vehicle took too much time to complete. Parts were not saved for customer vehicle not cleaned inside and pass seat not repaired cleaned as requested were not saved for customer vehicle not cleaned inside and pass seat not repaired cleaned as requested More
Straightforward car buying experience Ron and Kye were friendly and easy to work with. They were not pushy, which I appreciated, and this made for a positive experience. Their dealership Ron and Kye were friendly and easy to work with. They were not pushy, which I appreciated, and this made for a positive experience. Their dealership gave a fair value for my trade-in and I couldn't be happier with my new Cayenne. More
John S was amazing, so helpful and easy to work with. Will definitely be buying another Porsche from him down the road. Such a great experience! Will definitely be buying another Porsche from him down the road. Such a great experience! More
My salesman Markus Bohmiller did an excellent job. We took an extensive test drive to evaluate the car which was a base 2014 Boxster. After agreeing to a deal he had the car ready to go the next day with took an extensive test drive to evaluate the car which was a base 2014 Boxster. After agreeing to a deal he had the car ready to go the next day without a hitch. Pretty rare performance in my experience as a frequent car buyer. More
Alex Gathii-Muturi was knowledgeable and helpful. Enjoyed working with him. The overall process was smooth and easy. I would recommend to my family and friends. Enjoyed working with him. The overall process was smooth and easy. I would recommend to my family and friends. More