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Porsche of New Orleans

Metairie, LA

4.4
833 Reviews

3700 N Causeway Boulevard

Metairie, LA

70002

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Showing 833 reviews

November 20, 2020

BEWARE OF THIS DEALER--I bought what was supposed to be a brand new 911 from them on the phone. The vehicle came with exterior front damage on the spoiler and interior damage. The salesman, Nate, refused to More

by porsche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nate Kolniak
Nov 20, 2020 -

Porsche of New Orleans responded

We have made several attempts to meet Mr. Schwartz’s expectations.

Nov 20, 2020 -

porsche responded

Please be honest about your attempt. The dealership would only pay me $3,000 when the damages are at least $4,400 and would not give anything for the diminution of value. It is well known that a damaged and repaired Porsche is not the same as a brand new one. BUT it gets better Todd Dempster who runs the dealership would only give the $3,000 if I signed a release and a promise to not tell anyone what happened. All they care about is money and do not care that they sell cars they know are damaged. This dealer wants to operate in a cloud of secrecy--see the email below and read for yourself. Mr. Schwartz, After extensive consideration and review of the entire deal on your Porsche 911 purchased from Porsche of New Orleans, and after internal discussions amongst our management team, we are prepared to offer the following solution. In return for a full release and non-disclosure agreement, based on our discussions with Mr. Dempster yesterday about social media, we are willing to send you a check for $3,000 to cover the repair to the minor paint chip on the bottom of the bumper as disclosed prior to transporting your vehicle to Miami. After reviewing pictures of the interior scratch on the driver’s side we have verified with our parts department that the part needed is $97 and the installation time to be roughly 15 minutes. Mr. Dempster is available by phone at 10am tomorrow to discuss that particular item if you would like. If this is satisfactory, please reply to this email and agree. We understand that this is not what you were hoping for, but hope that this offer will be accepted and we can resolve this amicably. Sincerely, Roch E. Eshleman Public Relations 504-837-2088 xt. 1116 504-644-9692 (cell) roch.eshleman@raybrandtautogroup.com

November 19, 2020

Top notch dealership. Personal, professional and knowledgeable. They should be a templet for all dealerships. They have been very patient teaching me all of the bells and whistles on this vehicle. More

by SASM1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carey Stockton, Jennifer Taylor, Sean Kerwin, Nate Kolniak
Nov 19, 2020 -

Porsche of New Orleans responded

Here at Porsche of New Orleans, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. Thank you for the five-star review! We hope you enjoy your new car! We make it easy #RayBrandt

November 19, 2020

Antonio is great. He is a pleasure to work with on everything related to my vehicle. The dealership is conveniently located. Thanks to all for the help! More

by GPOOLE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Rosado
Nov 19, 2020 -

Porsche of New Orleans responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Antonio delivered such a great experience! We make it easy #RayBrandt

November 13, 2020

Great dealership, I have purchased my last 3 Porsche vehicles from them and they do a great job getting me all set up in them. Very knowledgeable sales team. More

by gpizz1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carey Stockton, Jennifer Taylor, Sean Kerwin, Nate Kolniak, Josh Weiss, Jody Parks, Antonio Rosado, Eric Davis, Greer Guidry
Nov 13, 2020 -

Porsche of New Orleans responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We appreciate your continued business and look forward to helping you again in the future! Thank you for being a loyal Porsche of New Orleans customer! We make it easy #RayBrandt

November 13, 2020

As always,, great bunch of people!!!!! Need more loaner cars on the ready-=- I just hung out with the group and had plenty of coffee!! More

by WJTALBOT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kerwin, Jody Parks, Antonio Rosado, Elsa Duet
Nov 16, 2020 -

Porsche of New Orleans responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Porsche of New Orleans! We make it easy #RayBrandt

November 12, 2020

Work was done timely and efficiently, and everything was perfect when delivered to me. They're really, really good at what they do, always and consistently. More

by BBRADLEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Rosado
Nov 12, 2020 -

Porsche of New Orleans responded

Hello, We appreciate your business, Antonia and our team looks forward to serving you again soon! We make it easy #RayBrandt

November 10, 2020

Professional, considerate, sincere willingness to provide service. Plenty of notifications prior to and during service. I live in Diamondhead, Mississippi so I usually wait for the vehicle. More

by DBE9A7H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsa Duet, Eric Davis
Nov 10, 2020 -

Porsche of New Orleans responded

Thank you for choosing Porsche of New Orleans, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We make it easy #RayBrandt

November 05, 2020

Everyone I dealt with was professional and helpful. They made the experience enjoyable and worked very well together as a team. Nate was very good on follow up and kept me informed. More

by SAM@SLSARTS.COM
Recommend Dealer
Yes
Employees Worked With
Carey Stockton, Jennifer Taylor, Nate Kolniak, Josh Weiss
Nov 06, 2020 -

Porsche of New Orleans responded

Thank you, Sam, it's great to hear that our team provided such excellent service. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Porsche of New Orleans! We make it easy #RayBrandt

November 03, 2020

Amazing customer service experience from start to finish. Jennifer, Nate, Carey and the whole team are a pleasure. Stellar team at Porsche of New Orleans! More

by HBAILEY13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carey Stockton, Jennifer Taylor, Nate Kolniak
Nov 03, 2020 -

Porsche of New Orleans responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Porsche of New Orleans! We make it easy #RayBrandt

October 31, 2020

From the moment I walked in I was greeted with smiling faces. Elsa was personable, professional, and efficient. I was in and out in no time and was given complimentary Lyfts to and from work and a complim More

by ASHTON.T.RANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsa Duet
Nov 02, 2020 -

Porsche of New Orleans responded

Thank you for sharing your thoughts about your experience with Porsche of New Orleans, it's great to hear that Elsa and the team provided such an excellent experience. We appreciate your business and hope to see you again soon! We make it easy #RayBrandt

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