Porsche of West Houston

We have had both of our Porsches serviced at Porsche West Houston. They always have done excellent work, and have never tried to sell us services we do not need. In fact, on our last service, they told me our Cayenne did not need some work I thought it needed. Frankly, every Porsche dealer who has serviced our cars has been very good. Porsche West Houston is no exception. I know some people complain about dealers, but we feel strongly that no one understands Porsche engineering and service better than the Porsche techs at a dealership.

My service advisor Jason Perales was great. He was able to set me up an appointment with a loaner car quicker than expected. He kept me in the loop whole time my car was there. However, I have a little gripe with whoever is in charge of oredering the parts. They clearly knew what needed to be done from the beginning.....But they just waited for each step to order the parts. I understand the speaker part...but recall, they knew what needed to be ordered. But they waited until they get the speakers and it was done than they ordered the parts for the recall which took extra couple of days. In a whole, what should've done in maybe 4-5 days max, my car was there for 11 days. For all their inefficiency, Jason had to call each day in the afternoon to cool me down why small repair is taking so long.....I commend Jason for this...Also, everyone I dealt with as while I was there was really nice and helpful....

Porsche West always does a great job on my 911. Jason is my guy when it comes to service. Highly recommend. These guys always have solutions instead of more problems.

The whole process was perfect and smooth, the sales rep was super professional, they keep me posted from the time we ordered the car until the delivery. Great experience!! I love my Porche!!

We drove from Dallas Tx to West Houston to get unprofessional customer service. I was so frustrated with the service I received. I will never, never go to that place again. Very disappointed with the whole experience.

Dealership is clean and comfortable. My service rep Jason is very helpful and professional. He is punctual and communicates well with regular updates. Very impressed.

I highly recommend this dealership. They provide first class service every time I bring my car in. I purchased my Porsche there in 2018 and have been happy every day that I have had it.

Great service and great staff. I have purchase two cars from this dealership and I am completely satisfied with both. Cars drive excellent and they don't kill you with service.

My experience in this visit is excellent. They are quick, professional and polite. The person dealing with me, Jason is outstanding. Porsche pf WH always gives me a good experience over the last 7 years.

excellent service and as usual they always take an extra steps to get your business. very please and happy of my recent Macan turbo purchase and Brandon was excellent sales person who always welling to spend the time to work out the details.