Port Orchard Ford
Port Orchard, WA
Filter Reviews by Keyword
By Type
Showing 409 reviews
I visited Bruce Ford on December 31, 2025 to look at a used vehicle. While the staff initially appeared friendly, the interaction deteriorated quickly once pricing was discussed, and I ultimately walked a used vehicle. While the staff initially appeared friendly, the interaction deteriorated quickly once pricing was discussed, and I ultimately walked away from the deal. As soon as I attempted to negotiate the vehicle price, the salesperson shut the conversation down entirely. There was no counteroffer, no discussion of market comparisons, and no attempt to engage in a reasonable negotiation. Instead, I was cut off and told—quite bluntly—to buy a vehicle elsewhere. I provided a legitimate comparable for the same make and model listed at $33,988 from Driveway and explained that I preferred to buy locally to avoid shipping fees. Rather than addressing that comparison, the salesperson responded in a scolding tone and questioned why I had come in at all. The exchange felt dismissive and unnecessarily confrontational. I was then told the dealership had already taken a $1,200 loss on the vehicle. This was confusing, as the listed price had been reduced only modestly ($500), and this alleged loss had never been mentioned in prior discussions. Regardless, it was presented as a reason to end negotiations rather than as part of a transparent pricing conversation. Negotiation is a normal and expected part of the used car buying process. What disappointed me most was not the inability to reach my target price, but the unwillingness to even have a professional discussion about it. Once negotiation was introduced, the tone shifted and the experience ended on a sour note. Buyers looking for flexibility or a collaborative sales process should be aware of this before visiting. More
The two guys who came out were completely professional and showed that they cared about my truck, and the services they were performing. I look forward to, and hope they come out again next time. and showed that they cared about my truck, and the services they were performing. I look forward to, and hope they come out again next time. More
We recently purchased a newer car from Bruce Titus / Port Orchard Ford and met some great ppl. Ty , our salesman was very helpful without being pushy. I felt that we were listened to & presented with severa Orchard Ford and met some great ppl. Ty , our salesman was very helpful without being pushy. I felt that we were listened to & presented with several vehicles to compare. Everyone we talked with was knowledgeable & patient with all my questions. More
This Ford dealership gave me the buying experience I haven’t had in a long time…GREAT. Casual with professionalism is the vibe. Ty Vandergriff is a chill sales guy with vast product knowledge. No hyp haven’t had in a long time…GREAT. Casual with professionalism is the vibe. Ty Vandergriff is a chill sales guy with vast product knowledge. No hype, no pressure is the atmosphere. More
It’s rare to find a dealership that treats me so well. I have purchased several vehicles from them and will get my next one there too. I have purchased several vehicles from them and will get my next one there too. More


