Horrible sales tactics for my used truck buying experience!
The Bait - Website ad price for the truck - $42,981 - Nice initial conversations with everyone involved. Pre-approved online before even looking at the truck. Came in for a test drive, again, everyone super nice. Came back a couple days later to work a deal, everyone still nice.
The Switch(es) -
1 - Sale price of the truck now $57,000! I had to show this "manager" the ad on HIS website. He changed the price back to $42,981.
2 - Trade-in value on my truck - $5,000. (2006 F-150 now on their website for sale listed for $14,981) This took an hour and 2 sales managers to try to get me to "meet them half way" on this, because they said they'll have to wholesale my truck and nobody will give them what I was asking for it - $9,000. We settled at $8,800.
3 - Financing - Remember I said I was "Pre-approved"? SO I thought. After speaking directly to Shawn, he told me specifically that I was pre-approved at 7% for this truck days before coming in. After spending roughly 2-3 hours in the dealership finalizing the deal it was time for finance paperwork. The finance person said they couldn't offer that rate, but could offer a rate of 12% !! Almost double!! Their excuse - The 7% was quoted on a new vehicle. I never looked at a new vehicle. They came back down to 7%, but that took another 45 minutes.
All said and done, 4 hours of horrible humiliating haggling, I left with my new(used) truck. Although I should have walked 3 hours prior, I stuck it out. Probably paid more than what the truck was worth and certainly got less for my truck that it was worth. But so far, I like my truck.
This dealership wants nothing but your money, period. They have ZERO integrity and in my case, don't give a rip about the customer.
I did receive a call from 2 different managers and spoke to one directly after posting a similar review. He was going to speak to his management staff about my experience.
Maybe it was my looks, or just a bad day to buy a used car from Port Orchard Ford. Or simply just bad business.