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Port Orchard Ford

Port Orchard, WA

Overview
Reviews
Vehicles
4.5
302 Reviews
Call Dealership (360) 876-3000
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1215 E Bay St.

Port Orchard, WA

98366

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Showing 302 reviews

February 14, 2022

I’m pleased with professionalism of the service department staff and the quality of service provided. More

by Len
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Wood
Report | Print
Feb 14, 2022 -

Port Orchard Ford responded

Hi Len, thank you for the outstanding feedback in regard to the recent experience with the Service Department at our Port Orchard Ford Store. We are overjoyed to receive the news that our Service Staff provided you the friendly yet professional service visit that you needed. We look forward to your next visit. Thank you - Sara (in customer service)

Helpful
February 12, 2022

Ruben and Tony are great representatives for Port Orchard Ford. I give them a 10! Somewhat disappointed in the vehicle prep team. Needs more attention to detail. Windows were smudged in the corners and ther More

by L Pesusich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rodriguez and Ruben
Report | Print
Feb 14, 2022 -

Port Orchard Ford responded

Hi Larry, thank you for your great review and choosing Port Orchard Ford! We’re happy to hear that you had a great experience working with Ruben Ojeda and Tony Rodriguez. We appreciate your feedback in regard to the detail, and we cannot wait to see you for the additional work. We hope you love your new 2022 Ford F-150! Don’t forget you get free car washes for life at Port Orchard Ford! - Sara (in customer service)

Helpful
February 11, 2022

Very helpful and informative, transfer of vehicles very easy, would recommend them ic you're looking for a new car. More

by Ledine43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geraldo? and Tony Rodriguez
Report | Print
Feb 11, 2022 -

Port Orchard Ford responded

Hello, thank you taking the time to provide our Port Orchard Ford your great feedback. We are beyond happy to know that working with Tony Rodriguez and Gerardo Navarro was transparent, and hassle free. We hope that you love your 2022 Ford Escape, and we cannot wait to set up your first oil change in our Service Department. Thank you for using our Express Store on our website. Thank you and drive safe - Sara (in customer service)

Helpful
January 29, 2022

Excellent experience! All of the staff are extremely knowledgeable and helpful. Very willing to work to find something that works for you. Would highly recommend. More

by matthew_cerro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerardo, Patrick, Val
Report | Print
Jan 31, 2022 -

Port Orchard Ford responded

Hi Matthew, thank you for your amazing review! We’re happy to hear that you love your 2021 Ford F-150 and had a great experience with Gerardo Navarro. We look forward to seeing you again soon in our service department at Port Orchard Ford, for another outstanding visit! - Sara (in customer service)

Helpful
January 24, 2022

Great experience, every one was very nice and the service was completed in a timely fashion More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda
Report | Print
Jan 24, 2022 -

Port Orchard Ford responded

Hi Sam, thank you for the outstanding five star review! Our whole team at Port Orchard Ford is thrilled to get such great feedback, and to know that they supplied you the ideal, best visit. We look forward to setting up your next visit. Thank you - Sara (in customer service)

Helpful
January 18, 2022

It was refreshing to work with salesmen and financial representatives who were upfront and honest. It made the process of buying a new car less stressful. When I left their office I knew exactly what ext More

by becmarth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyler, Patrick, Val, Jordan(via email)
Report | Print
Jan 18, 2022 -

Port Orchard Ford responded

Hello, thank you taking the time to provide our Port Orchard Ford Store your marvelous feedback. We are beyond happy to know that working with Kyler Hockaday was transparent, hassle free, and attentive. We hope that you love your 2021 Ford Escape, and we cannot wait to set up your first oil change in our Service Department. Thank you for using our Express Store on our website. Thank you and drive safe - Sara (in customer service)

Helpful
January 15, 2022

Ty was great to work with. Very direct and honest. Will definitely be back in the future if I’m in the market for another vehicle More

by Alexcl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty
Report | Print
Jan 17, 2022 -

Port Orchard Ford responded

Hi Alex, thank you taking the time to provide our Port Orchard Ford Store your great feedback. We are beyond happy to know that working with Ty Vandergriff was transparent, hassle free, and attentive. We hope that you love your 2020 Ford Ranger, and we cannot wait to set up your first oil change in our Service Department. Thank you for using our Express Store on our website. Thank you and drive safe - Sara (in customer service)

Helpful
January 14, 2022

Brenda in servicing was great! Informative, professional, and got us taken care of in a timely manner. More

by Acruzjr70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Dunn
Report | Print
Jan 14, 2022 -

Port Orchard Ford responded

Hi, thank you for taking the time to leave us a great review. We really appreciate you taking the time to give us some feedback on your recent service visit. Our team at Port Orchard Ford is happy to hear that you were impressed with Brenda Dunn, your Service Advisor. We’re looking forward to seeing you again soon! - Sara (in customer service)

Helpful
January 11, 2022

Slow due to staffing issues four days for service. Car was returned dirty inside and out. Disappointed. More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda
Report | Print
Jan 11, 2022 -

Port Orchard Ford responded

Hi Don, we at Port Orchard Ford appreciate your feedback. We appreciate your patience when it comes to being short staffed, though please know that we are doing all we can to continue to provide you great customer service along the way. Your feedback will be forwarded to our team of managers. Thank you - Sara (in customer service)

Helpful
January 05, 2022

Every member goes above and beyond, kindest staff ever encountered. Tony Rodriguez is the most respectful salesperson I have ever dealt with. More

by Sherideen62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rodriguez
Report | Print
Jan 06, 2022 -

Port Orchard Ford responded

Hi Sheri, thank you taking the time to provide our Port Orchard Ford Store your feedback. We are beyond happy to know that working with Tony Rodriguez was transparent, hassle free, and attentive. We hope that you love your 2021 Ford Edge, and we cannot wait to set up your first oil change in our Service Department. Thank you for using our Express Store on our website. Thank you and drive safe - Sara (in customer service)

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