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Port Orchard Ford

Port Orchard, WA

4.5
305 Reviews

1215 E Bay St.

Port Orchard, WA

98366

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Showing 305 reviews

January 14, 2022

Brenda in servicing was great! Informative, professional, and got us taken care of in a timely manner. More

by Acruzjr70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Dunn
Jan 14, 2022 -

Port Orchard Ford responded

Hi, thank you for taking the time to leave us a great review. We really appreciate you taking the time to give us some feedback on your recent service visit. Our team at Port Orchard Ford is happy to hear that you were impressed with Brenda Dunn, your Service Advisor. We’re looking forward to seeing you again soon! - Sara (in customer service)

January 11, 2022

Slow due to staffing issues four days for service. Car was returned dirty inside and out. Disappointed. More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda
Jan 11, 2022 -

Port Orchard Ford responded

Hi Don, we at Port Orchard Ford appreciate your feedback. We appreciate your patience when it comes to being short staffed, though please know that we are doing all we can to continue to provide you great customer service along the way. Your feedback will be forwarded to our team of managers. Thank you - Sara (in customer service)

January 05, 2022

Every member goes above and beyond, kindest staff ever encountered. Tony Rodriguez is the most respectful salesperson I have ever dealt with. More

by Sherideen62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rodriguez
Jan 06, 2022 -

Port Orchard Ford responded

Hi Sheri, thank you taking the time to provide our Port Orchard Ford Store your feedback. We are beyond happy to know that working with Tony Rodriguez was transparent, hassle free, and attentive. We hope that you love your 2021 Ford Edge, and we cannot wait to set up your first oil change in our Service Department. Thank you for using our Express Store on our website. Thank you and drive safe - Sara (in customer service)

December 16, 2021

Port Orchard Ford was simply awesome! We were left alone to look over the car we came to see, offered a test drive with no stings attached and the purchase process was lightening fast and NO BS!!! Although More

by mcgouranad1
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Ty Vandergriff
Dec 16, 2021 -

Port Orchard Ford responded

Hello, thank you taking the time to provide our Port Orchard Ford your amazing feedback. We are beyond happy to know that working with Ty Vandergriff was transparent, hassle free, and attentive. We hope that you love your vehicle, and we cannot wait to set up your first oil change in our Service Department. Thank you for using our Express Store on our website. Thank you and drive safe - Sara (in customer service)

December 15, 2021

- [ ] Elizabeth went far and beyond my expectations. Coming from out of state to purchase a truck can be difficult but Elizabeth made the entire experience seamless. The communication was top notch befo More

by Jlb2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth, Val
Dec 16, 2021 -

Port Orchard Ford responded

Hello, thank you for taking the time to leave our Port Orchard Ford Store your amazing feedback. We are so happy to hear that you received the excellent customer service that we are known to provide, and that Elizabeth Kimple was your representative to such customer service. We hope you love your new truck, and look forward to seeing you again in our service department when you are back in the area hopefully. Thank you and drive safe! - Sara (in customer service)

December 15, 2021

Jacob Was the best. Highly recommend Port Orchard Ford. Being new to the area I was made to feel like an old friend. Will definitely be taking my truck back for all my service needs. More

by bobethier57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Everhart
Dec 16, 2021 -

Port Orchard Ford responded

Hi Bob, thank you for the great five star review. We at Port Orchard Ford are excited to know that your experience having your vehicle serviced, was just what you needed while working with Jacob Everhart, your Service Advisor. We look forward to your next oil change! Thank you. - Sara (in customer service)

December 07, 2021

Madeleine is amazing to work with very helpful and knowledgeable if I had any questions she either knew the answers or went and got the answers for me definitely would go back and ask for her help aga More

by Aerabella2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madeleine
Dec 09, 2021 -

Port Orchard Ford responded

Hi Aerabella, thank you for your amazing review and choosing Port Orchard Ford! We’re beyond happy to hear that you had a great experience working with Madeleine Coler. We hope you love your new 2020 Chevy Trax, and we look forward to seeing you again soon for your first oil change. Thank you for using our Express Store on our website.. Don’t forget you get free car washes for life at Port Orchard Ford! Thank you - Sara (in customer service)

December 04, 2021

I appreciated Elizabeth and Patrick's no-pressure personalities with Val being the nuts & bolts of closing the deal. They were awesome to work with and I highly recommend Port Orchard Ford! More

by rod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth, Patrick, Val
Dec 06, 2021 -

Port Orchard Ford responded

Hi Rod, thank you for your amazing review and for choosing Tacoma Subaru! We’re happy to hear that you had a great experience working with Elizabeth Kimple, Patrick Johnson and Val Cummings. We hope you love your new 2019 Jeep Cherokee and we look forward to seeing you again soon, for your very first oil change. Thank you for using our Express Store on our website. Don’t forget you get free car washes for life at Port Orchard Ford! - Sara (in customer service)

December 03, 2021

Friendly , professional service. The sales and service team will take care of every need , ask for Jakob in service and Tony in sales More

by tugsnipe79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rodriguez, Jacob
Dec 06, 2021 -

Port Orchard Ford responded

Hello, thank you for the terrific five star review. We at Port Orchard Ford are beyond excited to know that your experience having your vehicle serviced and working with Jacob Everhart, was just what you needed. We are also grateful to receive the great feedback about Tony Rodriguez, who is always ready to provide a great informative sales experience. We look forward to your next oil change and providing you the best five star experience for you! Thank you. - Sara (in customer service)

November 22, 2021

I will always deal with Port Orchard Ford and Josh. They are always professional and helpful in whatever you need, they will always get it done. More

by KarenH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Nov 22, 2021 -

Port Orchard Ford responded

Hi Karen, thank you for taking the time to leave Port Orchard Ford a positive review. We really appreciate you taking the time to give us some feedback on your recent brake flush and tire installation on your Ford Explorer . Our team at Port Orchard Ford is happy to hear that you were impressed with Josh Rutschman, your Service Advisor. We’re looking forward to seeing you again soon! - Sara (in customer service)

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