Port Orchard Ford

These reviews are not acurate. .These guys manage to make my life miserable for like 2 months..they did a recall on my lincoln and blew out the computer because it was done incorrec .These guys manage to make my life miserable for like 2 months..they did a recall on my lincoln and blew out the computer because it was done incorrectly..it took ford enginers 3 weeks to figure it out..then i took my offroad tacoma in and found out they screwed up my lug nut bolts like 5 of them..and after getting all this done the general manager did not approach me and apologize..never again been going to west hills and dealing with them, More

A good experience. Straight to the bottom line with a good explanation of getting there. Straight to the bottom line with a good explanation of getting there. More

I made arrangements to have my truck picked up at home for services at the dealer and the driver showed up actually 10 minutes early. I expected the truck to be gone all day, but it was all done by 130 for services at the dealer and the driver showed up actually 10 minutes early. I expected the truck to be gone all day, but it was all done by 130 pm, and back at my house 145. The coupon I planned to use was still in the truck, so I called and talked to Jacob about it and he got it applied to my account within about 10 minutes. So all in all an excellent experience. As an aside, I love that anytime I need a truck wash it's free! More

It was a pleasure to deal with Gerardo and the Bruce Titus team. To put it short….I enjoyed the buying experience and believe I got the best deal there was. Titus team. To put it short….I enjoyed the buying experience and believe I got the best deal there was. More

Great people. Great mechanics great service Wonderful enjoyable and great car wash. Will come again!! Great mechanics great service Wonderful enjoyable and great car wash. Will come again!! More

The service techs were friendly , knowledgeable, and did the service efficiently, with the knowledge and ability to get the job done the service efficiently, with the knowledge and ability to get the job done More

They provide the best service I have ever had They ate professional and friendly; they actually come to your home for basic service. professional and friendly; they actually come to your home for basic service. More

Titus. Ford was a very nice dealership to buy a car. Our salesman Marshall was polite and professional. Ford was a very nice dealership to buy a car. Our salesman Marshall was polite and professional. More

Front desk, in particular, Karen, are extremely helpful. Usually greeted right away when I come in Usually greeted right away when I come in More

The Bruce Titus Port Orchard Ford team were pivotal in helping me navigate the new vehicle build process for my new 2024 Ford Ranger XLT. I initially had some reservations about the delivery timeframe, a helping me navigate the new vehicle build process for my new 2024 Ford Ranger XLT. I initially had some reservations about the delivery timeframe, and the staff was able to alleviate my fears. Marshall Bevins walked me through all the new build features and options, ensuring that I would receive the exact vehicle I wanted. I was given an estimated delivery time between 3-4 months, and my vehicle arrived just short of 3 months, which was perfect. I appreciated the build update emails that I received from Ford, which were always followed up by the Port Orchard Ford team. Overall, communications about my new vehicle were excellent. Upon delivery, a comprehensive post-delivery inspection (PDI) was performed on my vehicle. My vehicle was washed, cleaned, and filled with gas. Mike Allen walked me through the various new features for the tech inside my vehicle, which was a blessing. I attribute my overall overwhelmingly positive satisfaction for this purchase to the professionalism and quality of the Ford build team and for the outstanding support and communication provided by Marshall and Mike from the Port Orchard Sales team. To say the least, I am extremely satisfied. More