Port Orchard Ford

Price was great... the rest was lacking The price of the vehicle was great initially (better than most on west coast), and Gary was very friendly, communicated everything with us, and shared The price of the vehicle was great initially (better than most on west coast), and Gary was very friendly, communicated everything with us, and shared step-by-step how the process would go with us. However, after we worked with Gary, several things took away from that positive experience... We had to wait around awhile to go through the usual 'car dealer haggling back & forth with the sales manager' on trade in value (well below KBB dealer trade-in value range), payment APR & term, etc. followed by more waiting around (a couple hours), for a VERY disorganized financial experience (wrong down payment amount was recorded, additional warranties added for prices other than discussed, wasn't given required paperwork to register vehicle out of state at DMV and only given 3 day temp license to do so, etc.)... 5 hours after we arrived, we left with a new truck and eventually finance discrepancies got resolved, but took several days and more back & forth to do so. What started off as a great car buying experience turned into a typical if not negative one... I only hope others have a better one overall. Thanks for the great price initially... just wish the rest followed suit. More

Takes good care of you From the service writers to the techs, this dealership went out of their way to provide excellent service and value for the money. I will visit them a From the service writers to the techs, this dealership went out of their way to provide excellent service and value for the money. I will visit them again when I need service on my vehicle. More

Service you can trust. I purchased my 2006 Mustang new from Bay Ford. The excellent post purchase service and care has continued at the same level of excellence and trust a I purchased my 2006 Mustang new from Bay Ford. The excellent post purchase service and care has continued at the same level of excellence and trust after the ownership changed to Port Orchard Ford. More

My 2010 Ford Escape Mr Gary Lowery on our first contact made Me feel right at home,just like I was part of Your family. Thanks Gary and Thank Erin YOO for the great work Mr Gary Lowery on our first contact made Me feel right at home,just like I was part of Your family. Thanks Gary and Thank Erin YOO for the great work She did on My paper Work. John L George Sr. More

Lube and regular service The work was professionally done and all the staff was polite and competent. I do think that the work was done a little slower than necessary. The work was professionally done and all the staff was polite and competent. I do think that the work was done a little slower than necessary. More

Ford Maintenance Port Orchard Ford Service Department uses the latest technology and reporting which makes it very easy to track the overall condition of my vehicles. Port Orchard Ford Service Department uses the latest technology and reporting which makes it very easy to track the overall condition of my vehicles. A planned maintenance schedule is presented which helps to maintain my vehicles plus make a budget well in advance for necessary repairs. A feature new to me but most welcome. More

Great people to deal with. From the start of the deal to the close it was a pleasure to do business with the staff. Also all at the dealership were very pleasant to deal with. From the start of the deal to the close it was a pleasure to do business with the staff. Also all at the dealership were very pleasant to deal with. More

Tiffany is a stellar professional Having been in car sales and, as an outside sales professional, I recognize a sincere professional who has customer interest as the paramount goal. Ti Having been in car sales and, as an outside sales professional, I recognize a sincere professional who has customer interest as the paramount goal. Tiffany is such a professional. Tiffany demonstrates key listening skills, composure and appropriate humor all which combine to make an otherwise stressful buying experience fun and engaging. I say this even though she did not have the exact car to fit my needs, I nonetheless feel compelled to write and to say that, had the right car been there, she would have earned a sale, as well as having already earned my respect. Tiffany adds value to her team and the customer experience. More

Fantastic Michael Titus, our salesman Gary and the entire staff at Bruce Titus Port Orchard Ford made the purchase of our new truck a great experience. If you a Michael Titus, our salesman Gary and the entire staff at Bruce Titus Port Orchard Ford made the purchase of our new truck a great experience. If you are considering the purchase of a new or used vehicle I would highly recommend Bruce Titus Port Orchard Ford. M. Hulet More

Great The service and your personnel were fantastic and very helpful. I will continue to have my car serviced at Bruce Titus Ford for the future of my car. The service and your personnel were fantastic and very helpful. I will continue to have my car serviced at Bruce Titus Ford for the future of my car. More