Portage Chrysler Dodge Jeep Ram - Service Center

Questions! I was not very impressed with the service center. I had an appointment and the service center rep did not seem very enthused or even look up the appoi I was not very impressed with the service center. I had an appointment and the service center rep did not seem very enthused or even look up the appointment. Told me he would call when the diagnostic was over - no call. Seemed disorganized did not have bill or work order ready when I returned. More

Completely disappointed On 7-29-20 I took my van in for the driver's side power sliding door not working properly and the vehicle pulling to the left after a previous service On 7-29-20 I took my van in for the driver's side power sliding door not working properly and the vehicle pulling to the left after a previous service call. The unable to complete repairs as parts had to be ordered. I picked up my van since we need it to transport our disabled son and noticed the side door ajar when i got home. Upon opening it up i found the wiring harness at the bottom of the door disassembled and hanging out of the bottom of the door. I assume this is the part they ordered as i saw a broken wire in the opened up harness. I had to reassemble the harness so the door would close properly and not hang outside the bottom of the door. Normally this wouldn't be hard to do even though it should never have been left like this in the first place, but i recently had shoulder surgery and was very painful to do right now. More

Always do a great job with my vehicles!! Always a clean waiting room and friendly staff. I bought both of my vehicles from them and both are serviced there. waiting room and friendly staff. I bought both of my vehicles from them and both are serviced there. More

Recently started using there service department and am very happy with all the work I have had done. The front counter people are always friendly and ready to help. very happy with all the work I have had done. The front counter people are always friendly and ready to help. More

Great customer service. Friendly and kind. Explained and thoroughly went through the details of purchasing a vehicle and what it all entails. Thank you much. thoroughly went through the details of purchasing a vehicle and what it all entails. Thank you much. More

Great service excellent communication very helpful they made me feel important and that me and my vehicle really mattered excellent workmanship very pleased what the what the work that was done to my Jeep made me feel important and that me and my vehicle really mattered excellent workmanship very pleased what the what the work that was done to my Jeep I am overall satisfied what is a care service don't look Michelle I would rate these guys at 100% satisfactory and I will be having my car serviced there more often More

Our sales person was great. He gave a complete overview of a couple of cars. We weren’t sure what we were looking for but due to his vast knowledge we chose a great car. Thank you of a couple of cars. We weren’t sure what we were looking for but due to his vast knowledge we chose a great car. Thank you More

Personable and efficient. I don’t remember names of people. Service person was good and checkout person also. I don’t have anything else to say. people. Service person was good and checkout person also. I don’t have anything else to say. More

I bought my 2020 Jeep Grand Cherokee from Spencer Smith and I felt that he not only listened to me concerning what I needed for my trade in but also went to his manager and followed up witarrive at a deal. and I felt that he not only listened to me concerning what I needed for my trade in but also went to his manager and followed up witarrive at a deal. I did have an issue with the automatic shut off but I mostly worked with Dave in your service department and the problem was finally solved. I would recommend your dealership in a heartbeat. I also talked to John Helmand about signing some forms and getting a refund on the payoff of my old vehicle.Jeff Morton/Baraboo Floral,Inc. More