Portland Volvo Cars

Aligning your goals to the sale - Nice job, Eli! I came to Eli after already working with another dealer in another part of the state. It was a complete contrast in experiences. The OTHER dealer sta I came to Eli after already working with another dealer in another part of the state. It was a complete contrast in experiences. The OTHER dealer started with giving me the "national" lease payment rate because that's what I apparently asked for. The OTHER dealer applied every high-pressure tactic including threatening me with inferior dealer service if I purchased the car somewhere else. Eli spent a considerable amount of time figuring out what my goals were for purchasing the car (what did I need on my trade in, what features were important or not in the purchase, what were the financial terms needed?) and then positioning the deal to meet my goals. Wow. What a difference of an experience. I also got the sense that if Eli couldn't get a deal to meet my requirements, he'd be upfront about that too. After the purchase, my wife and I stopped by the dealership and needed help with attaching a license plate EZ Pass. Eli immediately jumped on our need and tried to do the service himself, but when he was unable to got us immediately into the service team with minimal wait. Isn't that what service is about? Great job Eli! Keep it up! More

Volvo All-Stars Hello, I would like to thank Elias Najim for the great service when trading in my lease and getting another new lease completed. You can tell he has Hello, I would like to thank Elias Najim for the great service when trading in my lease and getting another new lease completed. You can tell he has prior mechanical knowledge of foreign autos so answering questions about details of the power train, brakes, and electronics was very well done. We will be back! More

Extremely satisfactory Portland Volvo is our dealership and service provider of choice. We won't go anywhere else!We keep up regular maintaince and turn over our cars ever Portland Volvo is our dealership and service provider of choice. We won't go anywhere else!We keep up regular maintaince and turn over our cars every 5 years. Only at Portland Volvo. The staff is attentive, friendly and most efficient! More

Best car buying experience! Colin Mack made the buying expirence of our 2012 Volvo S60 easy and fun! He was very patient and answered all of our questions! He was super easy to w Colin Mack made the buying expirence of our 2012 Volvo S60 easy and fun! He was very patient and answered all of our questions! He was super easy to work with and not pushy! He always greats us and asks us how we are doing when we bring the car in for service! The entire expience was fun and easy and the next Volvo we buy we will be using Colin as our salesperson! Thank you Colin Mack and Portland volvo for making this a easy and fun transaction! More

Great experience Eli was very knowledgable about the car and its features, and helpful in making sure that it met all of my requirements. He was friendly and efficient Eli was very knowledgable about the car and its features, and helpful in making sure that it met all of my requirements. He was friendly and efficient - a pleasure to deal with. He gave me his information to call anytime with questions as I was getting used to the vehicle. Also had a great experience with Jason in finance, he made it easy for us. More

Perfect Salesperson for us! We hit the salesperson jackpot. When spontaneously stopping in to shop for a new Volvo, Elias was assigned to work with us and we are immensely grate We hit the salesperson jackpot. When spontaneously stopping in to shop for a new Volvo, Elias was assigned to work with us and we are immensely grateful; he fit our style perfectly. He is soft-spoken, cooperative, and easy to work with. No intense sales pitch or high pressure tactics. He quietly listened to our needs and budget, directed us to some possible choices, and then explained how we could do some additional on-line homework on the models (something we like to do in the sanctity of our home). We returned to see him the next day, feeling fully informed and confident to make such a major financial decision. Elias was patient in his explanations, highly knowledgeable of the car features, and sincere in his demeanor. When we returned a couple days after the purchase with some additional questions and needs, he was just as attentive. Not always the case in sales. We would highly recommend him to any friend. More

Dream to reality I had been searching for my dream car for quite some time and finally found it at Portland Volvo. I had the pleasure of working with Elias, who at no I had been searching for my dream car for quite some time and finally found it at Portland Volvo. I had the pleasure of working with Elias, who at no point made me feel pressured. In less than a week, the car was mine! I had horrible experiences before with dealerships and primarily the sales men, that changed drastically when I was introduced with Elias! He did not call/text/e-mail obsessively, which I appreciate do to my busy schedule. He even skipped lunch (although he didn’t want me to feel bad-I did) to discuss my trade in and begin the process of making my dream a reality. I never felt like I was being looked down on, I was being assisted in finding my perfect car. Thank you Elias! You were an absolute pleasure to work with and made my experience not only easy but a fantastic one! More

Good Experience I came into the dealership for a test drive. I liked the car right away, and had many questions for The salesperson. I found him very knowledgeable I came into the dealership for a test drive. I liked the car right away, and had many questions for The salesperson. I found him very knowledgeable about the vehicle, and easy to communicate with. He listened well, which I appreciate. He answered all my questions, and treated me with respect. I liked the way everyone in the dealership treated me. More

Let's buy Eli was a real pleasure to work with. His timing was perfect. There when we needed him. We wanted to feel in control and he gave us just the righ Eli was a real pleasure to work with. His timing was perfect. There when we needed him. We wanted to feel in control and he gave us just the right amount of time and space. More

Excellent Service The finance manager helped me finance my new vehicle . It was a smooth transaction . Jason explained all of my options and was clear and thorough . The finance manager helped me finance my new vehicle . It was a smooth transaction . Jason explained all of my options and was clear and thorough . More