66 Reviews of Portland Volvo Cars Service
Consistent service Q Recently, my 1996 ,Volvo 850 needed service, and I was not only devastated, but also considering buying another car, not necessarily a Volvo. I Q Recently, my 1996 ,Volvo 850 needed service, and I was not only devastated, but also considering buying another car, not necessarily a Volvo. I have been a Vovlo customer since 1985 and have been pleased with the cars and the service department. I than helped me mepake the right decision to repair my 850. Everyone in. the service department was so accommodating, and I adored my loaner. My repaired 850 purrs, thanks to great guaranteed work by Portland Volvo service department. Barbara E. December, 2015 More
Excellence from Service department Excellent service, brought carbinnfor oil change, inspection and remountingbwinter tires. They spotted cupping and wear two of the winter tires and s Excellent service, brought carbinnfor oil change, inspection and remountingbwinter tires. They spotted cupping and wear two of the winter tires and suggested we replace them. As we live in the mountains we took their advice. Winter may be disgustingly late this year, but it will come. Many THANKS to Dave, Joel and Bryan for taking such great care of us! And thanks to Mark for giving us info on prices for replacing the SAAB wagon. Cynthia and Mitchell More
Excellent professional and courteous service Many of the service staff have been there 10 years are more and are knowledgable about different make/models and are able to provide input over the ph Many of the service staff have been there 10 years are more and are knowledgable about different make/models and are able to provide input over the phone as to wha the particular issue with a vehicle may be, what diagnostics need to be done, or to answer a simple question on a new car. For instance, where's the battery on this S60 model year 2013 versus 2005. Bryan Woodworth has been extremely helpful over a period of many years at the dealership. Sales staff, Mickael Pieter is a real pls to the sales fleet. He has sold me 2 cars over a period of 15 years. More
Joel is the man! I purchased my XC-90 here and bring it for servicing. The other day I noticed my inspection was expiring the next day and I was about to go on a long I purchased my XC-90 here and bring it for servicing. The other day I noticed my inspection was expiring the next day and I was about to go on a long trip. Joel fit me into their busy schedule. I waited no more than 35 minutes and was on my way home. Thank you Joel and your service team! More
The Best! I have had my Volvo (5 of them) serviced at Portland Volvo. They are pleasant, explain the service to be done, ask for permission when something more I have had my Volvo (5 of them) serviced at Portland Volvo. They are pleasant, explain the service to be done, ask for permission when something more is recommended. The guys on the service desk are the best = A-One. Stewart Shuster More
Awesome service!!! I called Portland Volvo @ 9:45 on a Thursday morning on break at work. Joel answered the phone and was very curtious. I explained that I had probrlems I called Portland Volvo @ 9:45 on a Thursday morning on break at work. Joel answered the phone and was very curtious. I explained that I had probrlems replacing a headlamp and asked if I could bring the car by after work. He said they were really booked that day but if it was just a headlight, they would be able to take care of it, even though I would not arrive until 4:20. The service area is only open until 5:00! They were awesome when I arrived, and took the car right in. 10 mintues later, another service rep came out and explained I had a faulty wire harness to the headlight and it could cause a fire if not replaced. He also said the mechanic working on it would stay later and finish the job if I decided to fix it! How cool s that!! These guys were professional all the way! They fixed the car perfectly and explained everything they did and included a car wash coupon to boot!! I highly recommend this dealership!! Everyone is friendly and helpful! Check them out, you won't be sorry!!! More
Great 150k service Just had my 2008 XC70 at Portland Volvo for its scheduled maintainence and, as usual, the service staff was outstanding. Joel, David and Bryan are out Just had my 2008 XC70 at Portland Volvo for its scheduled maintainence and, as usual, the service staff was outstanding. Joel, David and Bryan are outstanding professionals. Couldn't ask for better service or for a better team. More
PROFESIONALISM EASE OFAPPOINTMENT,KNOWLEDGEABLE SERVISE WRITER,GIVEN REASONS FOR SERVICE INLAYMANS TERMS ,TREATED ME AS A VALUED LONG TERM CUSTOMER,WAS OFFERRED A EASE OFAPPOINTMENT,KNOWLEDGEABLE SERVISE WRITER,GIVEN REASONS FOR SERVICE INLAYMANS TERMS ,TREATED ME AS A VALUED LONG TERM CUSTOMER,WAS OFFERRED A LOANER CAR,MY CAR WAS READY WHEN THEY GAVE ME APPROXIMATE WAITING TIME,A GREAT EXPERIENCE OF PROFESSIONALISM More
Car has problem during vacation I was vacationing at Old Orchard beach when my Volvo began making noise when braking. I had vehicle evaluated at Portland Volvo and new rear brakes w I was vacationing at Old Orchard beach when my Volvo began making noise when braking. I had vehicle evaluated at Portland Volvo and new rear brakes were recommended. Dealer provided loaner vehicle and my vehicle was repaired by the next morning. Terrific experience with this dealership. More
The check engine light appeared on my son's 1997 Volvo 850. He was needing to take it on a trip to Philadelphia the next day. In order to assure his and his family's safety, we took it to the dealership to a He was needing to take it on a trip to Philadelphia the next day. In order to assure his and his family's safety, we took it to the dealership to assess the problem. Bryan Woodworth assisted us and a diagnostic test was completed. The test revealed that the car was safe to take on that trip. Bryan assisted us promptly, courteously and personally exhibiting excellent customer service. He is an asset to your dealership and we remain faithful customers of Portland Volvo. More