Portland Volvo Cars Service

Ralph, I want to thank you for all your efforts in Ralph, I want to thank you for all your efforts in helping me with the arrival of my Toyota Supra from Arizona to Maine in May. You were instru Ralph, I want to thank you for all your efforts in helping me with the arrival of my Toyota Supra from Arizona to Maine in May. You were instrumental in the communication piece with the driver of the transport vehicle in getting it here, and you were at the dealership for it's arrival and assured me that if I couldn't be there, you would take care of the transaction for me and park the car safely. I appreciate your willingness to always accommodate, and in this situation, go above and beyond to help me with the arrival of a Toyota! You're always so pleasant and kind when I come to the dealership, whether it's to have my Volvo repaired, just looking around the parking lot at the new volvos, or with the recent Toyota transaction, and I sincerely want you to know that I appreciate you. Volvo is very fortunate to have you as part of their team. Thank you, Ralph. Sincerely, -Cindy Parran Brochu More

This dealership goes the extra mile for the customer. Best dealership I've ever had experience with. I traveled 250 for the deal they offered. Tried to get as good a deal locally but they wouldn't budge. Best dealership I've ever had experience with. I traveled 250 for the deal they offered. Tried to get as good a deal locally but they wouldn't budge. The deal included free tires through 60K. When I had the car serviced while in Florida I was told that I needed new tires. Therefore should have had to go to Maine to get them. Drove home to Vermont and called the dealer. The dealership was more than willing to work with me and arranged to have the new Michelins sent via a friend who was in the area. They COULD have insisted I bring the car in, but instead worked with me. I was also very pleased with the arrangements on the purchase, friendliness of everyone at the dealership, friendliness and courtesy on the phone, willingness to hear me out when I explained my situation.... everything they did supported the customer. More

A fantastic service experience from professionals who offer the greatest level of customer care in the auto industry. Attentive, and compassionate, and ensuring that what is done is done right, and for t offer the greatest level of customer care in the auto industry. Attentive, and compassionate, and ensuring that what is done is done right, and for the best of the customer. Thank you again. More

Any time I have gone to Portland Saab for service, they have been terrific. Jeff Harmon, the Service Advisor I usually deal with, is friendly, efficient, tells me the truth, and does what he can to provid have been terrific. Jeff Harmon, the Service Advisor I usually deal with, is friendly, efficient, tells me the truth, and does what he can to provide excellent customer service. I appreciate being a customer at Portland Saab. More

Everyone working at Portland Saab is friendly, attentive and knowlegeable, but the serivces I have gotten there are always much more expensive than it seems they should be. I always end up spending more th and knowlegeable, but the serivces I have gotten there are always much more expensive than it seems they should be. I always end up spending more than I would have thought possible. The people make me want to return, but the cost makes it necessary for me to go elsewhere for services. More

The professionalism of the Portland Saab service department will keep me in their cars for my lifetime.The guys there, Matt and Jeff, are just awesome. They are personable,very knowledgeable and jus department will keep me in their cars for my lifetime.The guys there, Matt and Jeff, are just awesome. They are personable,very knowledgeable and just simply honest with you.My car was bought out of state but they treat it like it was bought there. They know about me and my family and always ask how we are doing. I would recommend this dealership to anyone looking to buy a new or used car. They are a real treat to work with. More

A car purchase to me was going to be as much about the buying experience, as the product. From the moment I walked into Portland Volvo, the red carpet was rolled out. Heath Lovely was top notch and I wo buying experience, as the product. From the moment I walked into Portland Volvo, the red carpet was rolled out. Heath Lovely was top notch and I would recommend him to any single independent woman looking for a first class buying experience. Everyone at the dealership, even other sales people walking by were all genuinely friendly. The atmostphere was welcoming, not stuffy, and pretentious. Heath made the process quick, efficient and stress free. I drove off the lot feeling excited about my purchase and after owning my car for just a week, it's easy for me to say, Portland Volvo has made a lifelong customer. I can't imagine any other dealership matching the experience I had there, not to mention my Volvo is amazing!!!! Thanks Heath, I will send others your way. Ginger Frank - Scarborough Maine More

Always evaluate the entire vehicle to make sure it is safe to leave the shop.Repairs done correct the first time. Even though we bought this used 9.3 from a private party and this is our first SAAB and f safe to leave the shop.Repairs done correct the first time. Even though we bought this used 9.3 from a private party and this is our first SAAB and first dealing with Portland Saab they treat us like we just bought 10 new cars from them at once. Thanks again, Paul & Rhonda More

This dealership goes above and beyond in every aspect of service. Loaners are available easily, and the waiting room in convenient and comfortable with added bonuses of coffee, water, snacks, etc. What a gr service. Loaners are available easily, and the waiting room in convenient and comfortable with added bonuses of coffee, water, snacks, etc. What a great place! The service reps are very courteous and make customers come back again and again. More