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Portsmouth Chevrolet - Service Center

Portsmouth, NH

4.7
491 Reviews
Call Service Center (603) 294-4719

491 Reviews of Portsmouth Chevrolet - Service Center

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March 22, 2025

Bought my first truck in 2009 great service great sales I have bought tree trucks and three SUV’s since then. Hooked for life More

by Pirate1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelika Nadeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Hardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Faist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lagrange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Milioto-Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Amodie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Colban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 22, 2025

The dealership understood what I wanted serviced. I went to the waiting room and since the TV volume was low, I was able to read and work. After about an hour, Amy went over the bill with me. I paid More

by ellenkkingston
Recommend Dealer
Yes
Employees Worked With
Amy
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Mar 22, 2025 -

Portsmouth Chevrolet responded

Thank you, Ellen, for your wonderful review! We're glad to hear that you had a positive experience at Portsmouth Chevrolet. It's great to know that our team, especially Amy, provided you with the service you needed while making your visit comfortable. We appreciate your kind words and look forward to seeing you again for any future needs! Thank you, The Portsmouth Chevrolet Team

March 21, 2025

Jenna, was very professional and courteous. This visit was just for a state inspection sticker. Also appreciate how technician Kevin Berry takes the time to discuss maintenance on my Corvette. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Cole
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Mar 22, 2025 -

Portsmouth Chevrolet responded

Thank you, Joe, for your wonderful review! We're thrilled to hear about your positive experience during your state inspection at Portsmouth Chevrolet. It's great to know that both Jenna and Kevin provided you with professional and courteous service. We appreciate your feedback and look forward to assisting you again with your Corvette's maintenance in the future! Thank you, The Portsmouth Chevrolet Team

March 21, 2025

My sales advisor Jenna Cole was very personable, pleasant and helpful especially because I had lost my lugnut key and she figured out a way to resolve the issue. Saved the day for me! More

by scapolupo
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Cole
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Mar 22, 2025 -

Portsmouth Chevrolet responded

Thank you for your wonderful review! We are thrilled to hear that Jenna provided you with such personalized and helpful service at Portsmouth Chevrolet. It's great to know she was able to resolve the issue with your lugnut key and save the day! We appreciate your feedback and hope to assist you again in the future. Drive safe! Thank you, The Portsmouth Chevrolet Team

March 15, 2025

Always very professional, they are very good diagnosing and fixing the problem the first time. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Villandry
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Mar 18, 2025 -

Portsmouth Chevrolet responded

Thank you for your wonderful review, Joe! We appreciate your kind words about our professionalism and our commitment to diagnosing and fixing problems effectively at Portsmouth Chevrolet. We look forward to assisting you again in the future! Thank you, The Portsmouth Chevrolet Team

March 14, 2025

Chris, the service manager is exceptional, and treats our family with professional and complete care! Wonderful and trustworthy gentleman. Jenna Cole was the intake person for the service, she was lovely, More

by KELLEYDLCR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Service manager
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Mar 15, 2025 -

Portsmouth Chevrolet responded

Thank you so much for your kind words, Kelley! We are thrilled to hear about your excellent experience with Chris and Jenna at Portsmouth Chevrolet. Your feedback about their professionalism and care truly means a lot to us. We appreciate your trust and look forward to welcoming you and your family back for any future needs! Thank you, The Portsmouth Chevrolet Team

March 13, 2025

After spending close to $2k dollars of hard earned money you’d think a small request (which was asking Will, my advisor, to have the tech(s) check my air pressure) would not be too much to ask for as I had More

by CHRISTsaves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Hetterich
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Mar 14, 2025 -

Portsmouth Chevrolet responded

Thank you for your feedback regarding your tires. At Portsmouth Chevrolet, we strive for high standards in our service, and your experience is important to us. Please feel free to reach out to us directly if you’d like to discuss this further. Thank you, The Portsmouth Chevrolet Team

Mar 15, 2025 -

CHRISTsaves responded

I greatly appreciate your response. After getting $1956.53 (hard earned money I used) dollars of work done, and asking Will to please have them check my tire psi, you all still didn’t. I’ve had to reach out to Portsmouth Key Chevrolet before when I took my vehicle in the first time because my engine light kept coming on AFTER you all worked on it — I appreciate the free oil change, but now this small request I asked for after spending close to $2k dollars got overlooked does not make me feel you all appreciate my business to be truthful. Reaching out to you should not have to be the course of action because all work completed on my car and all my request, which was just one — check my tire psi — should have been completed the first time (seems you all think I have time to keep going back to your dealership — shows a lack of respect for my time). I work very hard and am very busy, this review and having to reach back out again takes time away from other important commitments. I drove away from the dealership with 17 psi in my right rear tire that day, and now for some unknown reason psi drops daily into the teens, so everyday I have to use my 12v air compressor to fill it up again, and this was not the case before I took it in. Now that you all are closed on the weekends am having to look elsewhere to have this tire checked with an already tight budget. Couldn’t take it in yesterday because I was working out of town as my vehicle is my office most of the days. Please consult w/ your advising team and technicians that when a customer has a small request (asking them to check my tire psi is small I’d assume) they get it completed. Thank you.

Mar 19, 2025 -

Portsmouth Chevrolet responded

Our team has acknowledged this review.

March 13, 2025

Very easy to work with shuttled me to work on time snd picked me up as well! More

by AMY_LIBB78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name in service
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Mar 13, 2025 -

Portsmouth Chevrolet responded

Thank you for your review! We appreciate your feedback and are glad to hear that your experience with Portsmouth Chevrolet was positive. Our team strives to provide excellent service and ensure convenience for our customers. If you need anything in the future, please don't hesitate to reach out. We look forward to seeing you again! Thank you, The Portsmouth Chevrolet Team

March 13, 2025

Quick and easy, which was very appreciated! Got my vehicle in on time and got the job done with no issues! More

by ibrahimmurad91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember
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Mar 13, 2025 -

Portsmouth Chevrolet responded

Thank you for your wonderful feedback, Ibrahim! We at Portsmouth Chevrolet are thrilled to hear that your experience was quick and seamless, and that we got your vehicle taken care of on time. We appreciate your support and look forward to assisting you again in the future! Thank you, The Portsmouth Chevrolet Team

March 13, 2025

The people - service writer was very pleasant. It's too bad that they try to sell services that are not needed. More

by DBAKER200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
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Mar 14, 2025 -

Portsmouth Chevrolet responded

Thank you for your feedback. We appreciate your comments about our service writer being pleasant. At Portsmouth Chevrolet, we strive to provide the best service possible, and we understand your concerns regarding suggested services. Your insights are valuable to us, and we encourage you to reach out if you have any questions or further comments. We look forward to serving you again! Thank you, The Portsmouth Chevrolet Team

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