Portsmouth Ford

Easy to work with, no dumb req. fees added which make no sense, just another way to increase the margin. fees added which make no sense, just another way to increase the margin. More

I have a 2025 Bronco Sport OBX Sasquatch with 13K miles. I installed an aftermarket 1.5: lift over a year ago and had no issues to date. About 3000 miles ago, the vehicle started developing a creaking sound I installed an aftermarket 1.5: lift over a year ago and had no issues to date. About 3000 miles ago, the vehicle started developing a creaking sound from the front end. The dealer replaced a known defective part as part of a service bulletin and the creaking didnt go away. I scheuled another appointment and went back this morning, this dealer turned me away, refusing to even look at it to diagnose it without "returning it to stock". They also refused to do an oil change for me, which is covered by the package I purchased when buying the vehicle. I was not looking for a free diagnostic, what I wanted is for them to tell me what is wrong, which is exactly what fords own website says is the process, and what I was told by ford when I called. Their service manager called me and gave me the same ignorant rant as their service person did. Ford corporate told me to find another dealer, which I did and was told "no probelm, we can do a diagnostic on it and tell you whats up" which is all I wanted in the first space. More

Timothy, our Portsmouth Ford salesman was absolutely perfect--personable, very knowledgeable, and respectful. He answered all of our questions and permitted us time to discuss various issues during our perfect--personable, very knowledgeable, and respectful. He answered all of our questions and permitted us time to discuss various issues during our visit. It was a pleasure to deal with him. The rest of the Portsmouth Ford staff were also very efficient and kind. More

The dealership was very helpful and fair I felt good after my purchase I liked the no haggling no fees process would recommend to a friend after my purchase I liked the no haggling no fees process would recommend to a friend More

Great experience at Portsmouth Ford! ! We were looking for a particular vehicle and found one at Portsmouth Ford. Portsmouth Ford is 4 hours away from us, but from the moment we inquir ! We were looking for a particular vehicle and found one at Portsmouth Ford. Portsmouth Ford is 4 hours away from us, but from the moment we inquired about the vehicle, and were directed to Timothy DiBlasi, the 4-hour drive seemed insignificant. Timothy, over the next few days, handled our numerous questions through calls, texts and e-mails promptly and treated us very well. Talking with Timothy, we explained that because of scheduling, we couldn’t get to the dealership until Monday, we had spoken on Thursday. He explained that he couldn’t take a deposit as vehicles were sold on a first come first serve basis, which we certainly understood. We checked with him on Saturday, and the vehicle was still available. At that time, we made a plan to drive out Monday morning. When we arrived, the vehicle was sitting in front of the showroom, clean, shiny and ready for a test drive. Timothy came out and met us with a smile and handshake, and away we went for our test drive, it was as good as it looked. We went back to make our deal! There were no high-pressure tactics, no run-a-round nonsense and we never felt anything but welcomed. Hospitality at its’ finest. Upon signing the deal, paying for the vehicle and getting ready to leave, I noticed that an accessory that was shown in the advertisement photos was not in the vehicle. Timothy immediately went out in the chilly weather to find out what was going on, coming in about 5 minutes later to say he found what we were looking for and that we were all set! We drove home without an issue, and when looking over our “new” vehicle, we noticed another missing accessory. I notified Timothy, and he said he would look into it. In a day or two, he responded that he couldn’t find it at the dealership, but they would order it from Ford and it would be shipped to our house. It was here in three days!! As stated, we are very happy to have chosen to do business with Portsmouth Ford and Timothy DiBlasi. The 4-hour drive was the only downside, BUT I would do it again for the customer service we received. Charles and Karen Kelly More

very easy to work with very knowledgeable cared about my needs and those of my car needs and those of my car More

Come on let see you're girlfriend running after me what's I will do to het I will do to het More

Portsmouth Ford made it easy to purchase my new vehicle. Fair pricing on my trade-in as well. The second car purchase here and overall very happy! Fair pricing on my trade-in as well. The second car purchase here and overall very happy! More

Rarely does the experience of buying a car goes this. Smoothly. The representative, Pedro Gill was not only knowledgeable but very clear in his presentation of the vehicle. My trade in was fairy appraise Smoothly. The representative, Pedro Gill was not only knowledgeable but very clear in his presentation of the vehicle. My trade in was fairy appraised. Upon delivery he took the time to explain and demonstrate the features some of which were rather complicated. Best experience ever. Thank you. More

Great service and willing to work with customer would highly recommend to others looking for used or new cars highly recommend to others looking for used or new cars More